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Remote Office Work Jobs in Iowa (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... work ethic and effective time management in a home office setting. * Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

Afni, Inc.

Remote Customer Service Representative

Des Moines, IA · Remote

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... work ethic and effective time management in a home office setting. * Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center ...

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Showing results 41-60

All JobsOffice Work JobsRemote Office Work JobsRemote Office Work Jobs in Iowa

Remote Office Work information

See Iowa salary details

$24K

$48.4K

$72.8K

How much do remote office work jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote office work in Iowa is $48,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $55,400.00 per year, depending on experience, location, and employer.

What is remote office work?

Remote office work refers to performing job duties from a location outside of a traditional office setting, typically from home or another remote location, using digital tools and internet connectivity. This type of work allows employees to collaborate, communicate, and complete tasks virtually rather than being physically present in an office. Remote office work is popular for its flexibility and is common in jobs that rely heavily on computers and online communication. It can include roles in administrative support, customer service, marketing, IT, and more.

What are the key skills and qualifications needed to thrive in remote office work?

To succeed in remote office work, you need strong organizational skills, self-motivation, and proficiency in standard office software, often supported by a relevant degree or experience. Familiarity with collaboration tools like Zoom, Slack, and project management platforms such as Trello or Asana is typically expected. Exceptional time management, clear communication, and adaptability are vital soft skills for excelling in a virtual environment. These competencies ensure productivity, effective teamwork, and consistent results when working independently from various locations.

What are some common challenges faced when working remotely in an office-based role, and how can they be addressed?

Remote office work can present challenges such as maintaining clear communication, staying motivated without in-person supervision, and managing work-life boundaries. Many remote teams use collaboration tools like Slack or Microsoft Teams to keep communication transparent and frequent. Setting a consistent routine, creating a dedicated workspace, and establishing regular check-ins with your manager or team can help combat isolation and promote productivity. Employers often provide virtual onboarding and ongoing support to ensure remote employees remain connected and engaged.

What is the difference between Remote Office Work vs Customer Service Representative?

AspectRemote Office WorkCustomer Service Representative
CredentialsVaries by industry, often includes relevant experience or certificationsTypically requires customer service or communication skills, sometimes certifications in specific fields
Work EnvironmentHome office or remote location, flexible hoursCall centers, online chat, or email support, often with set shifts
Industry UsageAcross multiple industries including tech, finance, marketingPrimarily in retail, telecom, and service sectors

Remote Office Work offers flexible, location-independent roles across various industries, often requiring diverse skills and certifications. Customer Service Representatives focus on assisting customers via calls or online support, usually within structured environments. While both roles can be remote, Remote Office Work encompasses a broader range of job functions beyond customer support.

What are the most commonly searched types of Office Work jobs in Iowa?

The most popular types of Office Work jobs in Iowa are:

What are popular job titles related to Remote Office Work jobs in Iowa?

For Remote Office Work jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Office Work jobs in Iowa look for?

The top searched job categories for Remote Office Work jobs in Iowa are:

What cities in Iowa are hiring for Remote Office Work jobs?

Cities in Iowa with the most Remote Office Work job openings:

Remote Office Work jobs near you
Infographic showing various Remote Office Work job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $48,350 per year, or $23.2 per hour.

Certified Medical Assistant - Remote

UnityPoint Health

West Des Moines, IA • On-site, Remote

$15.50 - $20.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 14 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

268th of 887 rated healthcare providers

Job description

Overview
UnityPoint Clinic
Regional Certified Medical Assistant
West Des Moines, IA (this position can work from home or in office)
Monday-Friday 8AM-5PM
Full-time + benefits
This role provides medication prior authorization support for assigned clinics in the Des Moines region using the Epic In Basket system. The Certified Medical Assistant (CMA) is responsible for managing prior authorizations from clinic to pharmacy, including processing requests, coordinating with pharmacies and insurance payers, and ensuring timely approvals to support patient access to medications.
This position is primarily remote. Limited on-site workspace may be available upon request.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
  • Provide medication prior authorization support for assigned clinics in the Des Moines region using the Epic In Basket system.
  • Manage prior authorizations from clinic to pharmacy, including submission, tracking, approval, denial, and follow-up.
  • Monitor and process Epic In Basket work queues related to medication authorization requests and approvals.
  • Communicate with clinics, pharmacies, and insurance payers to obtain required clinical documentation and approvals.
  • Follow up on pending prior authorizations to prevent delays in patient access to medications.
  • Escalate urgent, complex, or denied authorizations to providers or leadership as appropriate.
  • Perform all duties within Certified Medical Assistant (CMA) certification, competency, and provider delegation.
  • Document all authorization activity, phone calls, and communications in Epic using standardized workflows.
  • Maintain accurate electronic health records in accordance with office policies and compliance standards.
  • Respond to patient questions regarding medication authorization status as directed by providers.
  • Maintain knowledge of medications and related clinical information necessary to support authorization workflows.
  • Comply with all CLIA, OSHA, Safety, Risk Management, Compliance, and HIPAA policies.
  • Demonstrate reliable attendance, strong organization, teamwork, and a commitment to quality and customer service.
  • Perform other duties as assigned by the Clinic Administrator.

Qualifications
  • Previous medical prior authorization and clinic experience highly desired!
  • Valid and current certification in the state of Iowa for Medical Assisting
      • Certified Medical Assistant (CMA) - accredited program with certification (AAMA, NCCT, AMT, NHA, NCMA, NAHP, AAH, ARMA or NHCA)
    • Prior experience in a clinical or outpatient setting preferred
    • Familiarity with EPIC a plus!

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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