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Remote Office 365 Jobs in Decatur, GA (NOW HIRING)

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

Help Desk Analyst 2 Atlanta, GA/REMOTE 1 year Contract Description : The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in

Sidram Technologies

AWS PM Architect

Atlanta, GA · Remote

$66.25 - $87/hr

Role: AWS PM Architect Contract Location: Remote Job Description: Ideal Candidate Profile * Experience with analytics and reporting system in Azure / AWS * Can manage project in Agile methodology *

JLL

Projects Team Lead Coordinator

Atlanta, GA · Remote

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We

Armaninollp

UKG Ready Payroll Consultant

Atlanta, GA · On-site +1

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest

Cityview Helicopter Tours

Office Manager

Atlanta, GA · On-site +1

• Work from remotely or from home • Complete back office support We're a perfect fit for top account managers and existing entrepreneurs. Be your own boss, but have the power of a thriving startup.

Professional Moving & Storage

Office Administrator

Decatur, GA · On-site +1

$17.50 - $24.25/hr

Primary Functions: We are currently seeking a reliable and innovative office administrator to become a member of our team. The candidate must be an effective communicator with excellent people skills

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How much do remote office 365 jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote office 365 in Decatur, GA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Office 365 professionals and how can they be managed?

Remote Office 365 professionals often encounter challenges such as resolving complex user issues without direct on-site access, staying current with frequent Microsoft updates, and ensuring secure cloud configurations. These challenges can be managed by leveraging robust remote management tools, maintaining strong documentation, and continuously engaging in training on new Office 365 features. Collaborating closely with IT colleagues via virtual meetings and chat platforms also helps to address issues efficiently. Staying proactive and building a solid communication channel with end-users can greatly enhance support quality and minimize disruptions.

What is a Remote Office 365 job?

A Remote Office 365 job involves managing, supporting, and optimizing Microsoft Office 365 applications and services from a remote location. Responsibilities may include user support, security management, troubleshooting, and collaboration tool administration. These roles often require expertise in Exchange Online, SharePoint, Teams, and other Microsoft cloud services. Strong communication and problem-solving skills are essential for assisting users and ensuring system efficiency.

What are the key skills and qualifications needed to thrive in the Remote Office 365 position, and why are they important?

To excel as a Remote Office 365 professional, strong expertise in Microsoft 365 administration, troubleshooting, and user support is essential, often supported by certifications like Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Proficiency with tools such as Exchange Online, SharePoint, Teams, and PowerShell scripting is commonly required. Excellent communication, problem-solving, and time management skills are important for collaborating with remote teams and assisting users effectively. These skills ensure smooth operation, security, and user satisfaction in managing cloud-based Office 365 environments from a remote location.

What are popular job titles related to Remote Office 365 jobs in Decatur, GA? For Remote Office 365 jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Office 365 jobs in Decatur, GA look for? The top searched job categories for Remote Office 365 jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Office 365 jobs? Cities near Decatur, GA with the most Remote Office 365 job openings:
Remote Office 365 jobs near you
Infographic showing various Remote Office 365 job openings in Decatur, GA as of June 2026, with employment types broken down into 79% Full Time, 7% Part Time, and 14% Contract. Highlights an 7% In-person, and 93% Remote job distribution, with an average salary of $41,198 per year, or $19.8 per hour.

Help Desk Analyst 2 - Atlanta, GA

STI

Atlanta, GA • On-site, Remote

$19.75 - $27/hr

Full-time

Posted 2 days ago

Job description

Help Desk Analyst 2
Atlanta, GA/REMOTE
1 year Contract
Description:
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ID Analyst located in Atlanta, Georgia.
The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.
*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.
*State of Georgia resident applicants only.
Position Responsibilities:
• Receive and track onboard and offboard requests; check the requests for completeness and accuracy
• Submit requests for new accounts using ServiceNow ticketing system.
• Submit request for setup and delivery of equipment and wireless devices.
• Coordinate with application teams for additional application access requests
• Track progress of requests to completion and escalate to vendors and management as needed.
• Review accounts for accuracy of provision or deprovision based on requests
• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN
• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested
• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards
• Communicate status of processed onboard or offboard requests to hiring managers
• Resolve requests within SLA while providing the highest level of customer service
• Display a consistent understanding of compliance to assist in high priority escalations and requests
Qualifications & Skills Required:
• Associate degree in a related field OR minimum 2+ years of help desk support
• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)
• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines
• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting
• Detail oriented with the ability to work independently
• Excellent oral, written, and interpersonal communication
• Experience in performing well under pressure
• Capable of working competently with personnel at multiple levels of the organization
• Experience with ServiceNow or Okta is a plus
• Must have work authorization that allows candidate to work in the United States

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