Remote Office 365 Support Engineer Jobs in Oregon

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API.  Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.

As a remote-first company, we're focused on providing opportunities for high performing individuals to have deep impact in the fast growing fintech space. A clear mission, a commitment to continuous improvement and a willingness to experiment empower us individually and together deliver the best products for our clients and users.

As a Senior Engineer (Deployment) at Array, you will lead complex, enterprise-scale SaaS implementations in a post-sales capacity, ensuring that strategic, technical, and commercial objectives are fully realized in client delivery. You will operate as a senior individual contributor, partnering cross-functionally to influence deployment strategy, drive execution excellence, and scale delivery capabilities. This role reports to the Director of Deployment. 

You Will:

• Lead strategic deployments quarterly, driving eARR with ownership of quality, timelines, and outcomes.
• Project Manage end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
• Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
• Partner with Engineering and Product, influencing the roadmap with client insights and technical feedback.
• Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery.
• Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency.
• Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk.
• Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement.

You Have:

• 5+ years in deployment, implementation, solutions engineering, or systems architecture (SaaS/enterprise software).
• Led complex, multi-stakeholder enterprise implementations, including API, SDK, and cloud integrations.
• Deep technical skills; credibly engages engineering while translating business needs into scalable solutions.
• Drove operational excellence via process, automation, and tooling, measurably improving deployment velocity and quality.
• Influenced senior cross-functional teams (Product, Engineering) to shape decisions and align efforts.
• Ability to independently scope, prioritize, and execute in ambiguous, high-growth environments; expected rapid ownership and impact within 60 days.
• Clear understanding of deployment's commercial impact on revenue and retention.
• Strong viewpoint on AI as a fundamental shift, habitually integrating it into workflows for leverage and output.

Pay transparency: $115,000+ for base salary, depending on experience. Full time employee compensation includes an Incentive Stock Option (ISO) grant, subject to Board approval.

Expected interview process: Recruiter Conversation - Hiring Manager Interview - Loop round - How We Work 

Array Offers All Full Time Employees the following Benefits and Perks: 

• Full medical, dental, and vision, premiums covered at 100% for full-time employees and 70% for dependents
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• 100% 401k match up to 4% with immediate vesting 
• Generous and competitive parental leave for all parents
• $1,000 desk setup subsidy to set-up your unique remote office 
• $100/month to subsidize wifi/cell phone expenses
• Summer Fridays (half-day Fridays) typically from late May to the end of August
• AnniversArray Kits for work anniversaries
• Commuter benefits for those who choose to go into our New York City or San Francisco office spaces

Not sure if you meet the Qualifications? We know that folks tend to only apply if they check every box. If you think you have the appropriate qualifications, but don't meet every single one, we encourage you to still apply. We'd love to hear from you.

We are proud to be an equal opportunity workplace; we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Array will provide reasonable accommodations to qualified applicants-if you need an accommodation to participate in the application or interview process, please email talent@array.com to make your request.

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