$11/hr
We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote
$11/hr
We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote
$11/hr
We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote
$11/hr
We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote
$46K - $119K/yr
Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the ...
$46K - $119K/yr
Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the ...
Remote Nursing information
What is a Remote Nursing job?
A remote nursing job allows registered nurses (RNs) and other nursing professionals to provide healthcare services, support, and education from a remote location, typically using telehealth technology. These roles can include telephone triage, case management, health coaching, telemedicine, and utilization review. Remote nurses work for hospitals, insurance companies, telehealth providers, and other healthcare organizations. This type of job enables flexibility while still delivering essential patient care and support.
What are the key skills and qualifications needed to thrive in the Remote Nursing position, and why are they important?
To thrive in Remote Nursing, you need an active RN or LPN/LVN license, a solid background in clinical care, and strong written and verbal communication skills. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication tools is typically required, along with relevant certifications such as BLS or specialty credentials. Exceptional time management, critical thinking, and independent problem-solving abilities help remote nurses excel in this setting. These capabilities are essential for providing safe, effective patient care and seamless collaboration with remote healthcare teams.
What is the typical structure of a remote nursing team and how do remote nurses collaborate with colleagues?
Remote nursing teams often consist of nurses, physicians, care coordinators, and allied health professionals who work together virtually to provide patient care. Collaboration is facilitated through secure messaging platforms, virtual meetings, and shared access to electronic health records, enabling effective communication and coordinated care. Although working remotely, nurses frequently interact with team members for case discussions, care planning, and support. Staying connected and proactive helps ensure patient needs are met and fosters a strong sense of teamwork, even when staff are geographically dispersed.
What are the most commonly searched types of Nursing jobs in Puerto Rico? The most popular types of Nursing jobs in Puerto Rico are:
What are popular job titles related to Remote Nursing jobs in Puerto Rico? For Remote Nursing jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Nursing jobs in Puerto Rico look for? The top searched job categories for Remote Nursing jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Nursing jobs? Cities in Puerto Rico with the most Remote Nursing job openings:
$11/hr
Full-time
Posted 28 days ago
Job description
Job description:
Please note that this role is ONLY open to candidates currently residing in Puerto Rico.
Mission Statement
We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.
Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.
The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.
Summary
We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.
We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.
Shift pattern:
8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.
Key Duties:
- Receiving inbound calls from patients looking to schedule physician appointments
- Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
- Verifying and reviewing patient insurance coverage and benefit eligibility
- Resolving patient requests efficiently
- Accurately entering patient data into multiple systems
Candidate Requirements:
- Must be resident in Puerto Rico
- Must be able to work remotely
- Must have fixed line broadband internet connectivity
- Exceptional customer service skills
- Empathy and the ability to soothe anxious callers
- Previous customer service experience (face to face or contact center)
- Excellent communication skills, both written and verbal
- Fluent English and the ability to relay information to callers in an easily understood manner
- Ability to multitask
- Computer literacy and ability to learn new systems
- Adaptability to changes in processes and procedures
Job Type: Full-time
Benefits:
- Employee assistance program
Experience:
- customer service: 1 year (Preferred)
Language:
- English (Required)
Location:
- Puerto Rico (Required)
Work Location: Remote
About Relatecare
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Cleveland, OH, US
Year founded
2012