Glendale, WI · On-site +1
$85K - $118K/yr
Provide level 2 technical support via phone, email and chat technology on Johnson Controls Direct ... Perform remote and onsite customer technical support as needed. * Participate in and provide ...
Glendale, WI · On-site +1
$85K - $118K/yr
Provide level 2 technical support via phone, email and chat technology on Johnson Controls Direct ... Perform remote and onsite customer technical support as needed. * Participate in and provide ...
$8.34 - $9.79
12% of jobs
$9.79 - $11.25
12% of jobs
$11.52 is the 25th percentile. Wages below this are outliers.
$11.25 - $12.70
9% of jobs
The median wage is $13.50 / hr.
$12.70 - $14.16
33% of jobs
$15.42 is the 75th percentile. Wages above this are outliers.
$14.16 - $15.61
12% of jobs
$15.61 - $17.07
9% of jobs
$17.07 - $18.52
6% of jobs
$18.52 - $19.98
4% of jobs
$19.98 - $21.43
2% of jobs
$21.43 - $22.89
1% of jobs
$22.89 - $24.34
1% of jobs
$8
$15
$24
A Remote Non Phone job is a work-from-home position that does not require talking on the phone. These jobs typically involve tasks like data entry, chat support, transcription, writing, or online research. They are ideal for individuals who prefer written communication or need a quiet work environment. Many companies offer these roles in fields such as customer support, administration, and content creation.
One of the most common challenges in remote non phone roles is maintaining clear communication without verbal interaction, which can sometimes lead to misunderstandings or delays. To overcome this, it's important to develop strong written communication skills and proactively check in with your team using collaboration tools. Staying organized and managing your time effectively can also help you meet deadlines and prioritize tasks in a self-directed work environment. Regularly updating your progress and being responsive in chat or email threads will ensure you remain connected and productive. Embracing these strategies will make your remote experience smoother and more successful.
To thrive in a Remote Non Phone role, candidates need strong written communication, computer literacy, and attention to detail, often backed by experience in data entry, content moderation, or email-based customer support. Familiarity with collaboration platforms like Slack, project management tools such as Asana or Trello, and proficiency in MS Office or Google Workspace are typically required. Exceptional time management, self-motivation, and the ability to work independently make individuals stand out. These skills ensure productivity, clear communication, and efficient workflow in a remote, non-phone-based work environment.
$85K - $118K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
8.0
Based on 386 frontline employees who took The Breakroom Quiz
130th of 516 rated manufacturers
About Us:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward
What we offer
Competitive salary
Paid vacation/holidays/sick time -15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care -Available day one
Extensive product and on the job/cross training opportunities
With outstanding resourcesEncouraging and collaborative team environment Dedication to safety through our Zero Harm policy
Company vehicle
What you will do
As Technical Support Engineer, you will support HVAC field engineers and technicians with a focus on IT-related troubleshooting. Provide level 2 technical support via phone, email and chat technology on Johnson Controls Direct Digital Controlsand Building Automation Systems (BAS) problems and applications. Full Time Remote work is available.
How you will do it
What we look for
Required
Preferred
HIRING SALARY RANGE: $85,200-118k(Salary to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package. The posted salary range reflectsthe target compensation for this role. However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile. If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply. To
support an efficient and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions areultimately made by human reviewers. For details, please visit the About Us tab on theJohnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.
Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing
10,000+ Employees
Milwaukee, WI, US
