ZipRecruiter

Log In

2

Remote Non Phone Customer Service Jobs in Wayne, NJ

CAFI

Customer Service Position- Full time REMOTE

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

next page

Showing results 1-20

People also search for

All JobsRemote Non Phone Customer Service JobsRemote Non Phone Customer Service Jobs in Wayne, NJ

Remote Non Phone Customer Service information

See Wayne, NJ salary details

$12

$22

$34

How much do remote non phone customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote non phone customer service in Wayne, NJ is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.29 per hour, depending on experience, location, and employer.

What is a Remote Non Phone Customer Service job?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in the Remote Non Phone Customer Service position, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in Remote Non Phone Customer Service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.
More about Remote Non Phone Customer Service jobs
What are popular job titles related to Remote Non Phone Customer Service jobs in Wayne, NJ? For Remote Non Phone Customer Service jobs in Wayne, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Wayne, NJ look for? The top searched job categories for Remote Non Phone Customer Service jobs in Wayne, NJ are:
What cities near Wayne, NJ are hiring for Remote Non Phone Customer Service jobs? Cities near Wayne, NJ with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Wayne, NJ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,599 per year, or $22.9 per hour.

Hospitality Customer Service - Hotel Reservations (Remote)

Careers In Travel | Destination Planners

New York, NY • On-site, Remote

$45K - $65K/yr

Full-time

Posted 5 days ago

Job description

Job Title: Hospitality Customer Service - Hotel Reservations (Remote)
Job Type: Flexible Schedule | Remote Work
About Us:
We are a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
Position Overview:
We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.
Key Responsibilities:
Communicate with clients to understand their hotel needs, preferences, and budgets
Provide accurate information about hotel options, pricing, and amenities
Assist clients with making and managing reservations
Maintain accurate records of client interactions and bookings
Respond to inquiries promptly and professionally via phone, email, or online platforms
Collaborate with team members to ensure client satisfaction
Stay current on travel trends, hotel offerings, and industry updates
Requirements:
Strong communication and customer service skills
Friendly, professional demeanor with attention to detail
Ability to work independently and manage multiple tasks
Basic computer proficiency and reliable internet connection
Interest in hospitality, travel, and creating memorable guest experiences
Previous experience in customer service, hospitality, or reservations is a plus but not required
What We Offer:
Flexible, remote work environment
Comprehensive training and access to industry tools and booking systems
Supportive team culture and mentorship
Income-earning possibilities based on performance
Exclusive travel discounts and perks
Opportunities for personal and professional growth
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply