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Remote Non Phone Customer Service Jobs in Bergenfield, NJ

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness ... Key Responsibilities Respond to inbound phone calls, emails and online inquiries from members or ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Arsenault

Customer Service Representative

Manhattan, NY · Remote

$20/hr

About the job Customer Service Representative Looking for an amazing remote or work‐from‐home ... Qualifications Excellent communication skills; proper phone and e‐mail etiquette. Previous ...

Jobs for Humanity

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

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See Bergenfield, NJ salary details

$13

$24

$37

How much do remote non phone customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote non phone customer service in Bergenfield, NJ is $24.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $27.40 per hour, depending on experience, location, and employer.

What is a Remote Non Phone Customer Service job?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in the Remote Non Phone Customer Service position, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in Remote Non Phone Customer Service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.
More about Remote Non Phone Customer Service jobs
What are popular job titles related to Remote Non Phone Customer Service jobs in Bergenfield, NJ? For Remote Non Phone Customer Service jobs in Bergenfield, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Bergenfield, NJ look for? The top searched job categories for Remote Non Phone Customer Service jobs in Bergenfield, NJ are:
What cities near Bergenfield, NJ are hiring for Remote Non Phone Customer Service jobs? Cities near Bergenfield, NJ with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Bergenfield, NJ as of May 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,576 per year, or $24.8 per hour.

Customer Service

Anytime Fitness

Manhattan, NY • Remote

$18 - $19/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness, you will be the first point of contact for members and prospective members calling, emailing or messaging us online. You'll handle membership questions, billing or scheduling concerns, support new member sign‐ups, and provide any help members need — all from a home office. Key Responsibilities Respond to inbound phone calls, emails and online inquiries from members or prospective members promptly and professionally.

Provide information about memberships, promotions, club services, billing, scheduling and gym policies. Assist with processing digital membership applications, renewals, cancellations, and account updates. Maintain and update member records and databases in CRM or club‐management software.

Escalate member concerns or complaints to management when needed; ensure follow‐through until resolution. Support overall member satisfaction and retention by providing friendly, helpful, and professional service. Requirements Legally authorized to work in the United States (remote‐only USA applicants).

High school diploma or equivalent (some postings prefer associate degree or relevant coursework). 1–2 years of experience in customer service, front‐desk, reception, or administrative support — remote experience helpful. Excellent verbal and written communication skills; professional and empathetic manner.

Good organizational skills, ability to multitask and manage time independently. Comfortable with computers, CRM tools / scheduling software / database systems / Microsoft Office or Google Workspace. Reliable high‐speed internet connection and a quiet, dedicated workspace to work remotely.

Self‐motivated, able to work independently, manage tasks remotely, and maintain professionalism. Compensation & Benefits (typical / estimated) Hourly pay around USD $18–$19/hour (based on self‐reported data for Customer Service roles at Anytime Fitness). Potential benefits (depending on full‐time status): health/dental/vision insurance, gym membership (or membership discounts) at Anytime Fitness, 401(k) with employer match, paid holidays/time off — for full‐time or qualifying roles.

Opportunity for growth into higher‐level customer success or administrative/operations roles. Work Conditions Fully remote: you will work from your home office. Must have stable internet and quiet workspace.

Typical business‐hours schedule, possibly with some flexibility depending on club locations or time zones. Communication with colleagues and management via phone, video calls, email, and internal messaging systems. #J-18808-Ljbffr

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