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Remote Non Phone Customer Service Jobs in Reno, NV

Atlas Copco

Service Technician

Reno, NV · On-site +1

$29 - $36/hr

... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ... Equipped with a company vehicle, laptop, cell phone and uniform. * $29hr - $36hr. Salary based on ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... services provider that has helped over 100K small businesses grow their client base through a ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... services provider that has helped over 100K small businesses grow their client base through a ...

Promoted2

Remote Insurance Agent

Reno, NV · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

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Remote Non Phone Customer Service information

See Reno, NV salary details

$12

$23

$34

How much do remote non phone customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote non phone customer service in Reno, NV is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.38 per hour, depending on experience, location, and employer.

What is a remote non phone customer service?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in remote non phone customer service, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in remote non phone customer service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are popular job titles related to Remote Non Phone Customer Service jobs in Reno, NV? For Remote Non Phone Customer Service jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Reno, NV look for? The top searched job categories for Remote Non Phone Customer Service jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Non Phone Customer Service jobs? Cities near Reno, NV with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,854 per year, or $23 per hour.

Customer Service Representative - State Farm Agent Team Member

Jake Johnston - State Farm Agent

Minden, NV • Remote

$40K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Jake Johnston - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Must have prior State Farm experience and current insurance licenses.
  • Bilingual Spanish preferred, but not required.
  • Preference to candidates living in Arizona, Nevada, Utah or Texas.

This is a remote position.