ZipRecruiter

Log In

2

Remote Non Phone Customer Service Jobs in Old Bridge, NJ

CAFI

Customer Service Position- Full time REMOTE

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

System One

Benefits Customer Service Rep

Lakewood, NJ · On-site +1

$25 - $27/hr

Onsite - Hybrid (remote work available) Hours: 9:00am to 5:00pm / Monday - Friday Benefits Customer ... Provide basic phone or screen-share portal demos for new HR contacts, new clients, and employees ...

next page

Showing results 1-20

People also search for

All JobsRemote Non Phone Customer Service JobsRemote Non Phone Customer Service Jobs in Old Bridge, NJ

Remote Non Phone Customer Service information

See Old Bridge, NJ salary details

$12

$23

$35

How much do remote non phone customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote non phone customer service in Old Bridge, NJ is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.06 per hour, depending on experience, location, and employer.

What is a Remote Non Phone Customer Service job?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in the Remote Non Phone Customer Service position, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in Remote Non Phone Customer Service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.
More about Remote Non Phone Customer Service jobs
What are popular job titles related to Remote Non Phone Customer Service jobs in Old Bridge, NJ? For Remote Non Phone Customer Service jobs in Old Bridge, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Old Bridge, NJ look for? The top searched job categories for Remote Non Phone Customer Service jobs in Old Bridge, NJ are:
What cities near Old Bridge, NJ are hiring for Remote Non Phone Customer Service jobs? Cities near Old Bridge, NJ with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Old Bridge, NJ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,109 per year, or $23.6 per hour.

Remote Travel Customer Representative

Almaaventurera

Princeton, NJ • Remote

$16.75 - $22.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Key Responsibilities Assist clients remotely via email, phone, and messaging platforms Answer travel-related inquiries in a clear, professional, and friendly manner Support itinerary updates, cancellations, changes, and special requests Provide guidance on destinations, travel requirements, and agency procedures Monitor upcoming trips and proactively communicate with clients when needed Resolve issues efficiently while maintaining a positive customer experience Ideal Candidate Strong written and verbal communication skills Customer service experience (travel, hospitality, call center, or support roles preferred) Highly organized, dependable, and detail-oriented Comfortable working independently in a remote environment Able to learn new systems, tools, and processes quickly Passionate about travel and helping others travel with confidence What We Offer 100% remote, work-from-home position Flexible scheduling options Full training and ongoing support Growth opportunities within a travel-focused company Access to travel-related perks and industry discounts Supportive and collaborative remote team environment #J-18808-Ljbffr

Apply