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Remote Non Phone Customer Service Jobs in Hackensack, NJ

Jobs for Humanity

Customer Service Associate

Manhattan, NY · On-site +1

$16 - $22/hr

Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Qualifications Serve as the primary contact for client inquiries via phone, email, and chat Deliver ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Kim Luxe Travel

Travel Customer Service

Manhattan, NY · Remote

$17.75 - $24/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

DermStreet

Be Seen First

Customer Service Representative

Spring Valley, NY · Remote

$50K - $60K/yr

You'll handle inbound customer inquiries via chat, phone, and email. You'll assist customers with ... Remote Company Description Our company is dedicated to providing high-quality services and ...

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How much do remote non phone customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote non phone customer service in Hackensack, NJ is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $27.79 per hour, depending on experience, location, and employer.

What is a Remote Non Phone Customer Service job?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are the key skills and qualifications needed to thrive in the Remote Non Phone Customer Service position, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are some common challenges faced in Remote Non Phone Customer Service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.
More about Remote Non Phone Customer Service jobs
What are popular job titles related to Remote Non Phone Customer Service jobs in Hackensack, NJ? For Remote Non Phone Customer Service jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Non Phone Customer Service jobs in Hackensack, NJ look for? The top searched job categories for Remote Non Phone Customer Service jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Remote Non Phone Customer Service jobs? Cities near Hackensack, NJ with the most Remote Non Phone Customer Service job openings:
Remote Non Phone Customer Service jobs near you

Customer Service Associate

Jobs for Humanity

Manhattan, NY • On-site, Remote

$16 - $22/hr

Other

PTO

Posted 22 days ago

Job description

Company Description
We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate. This is a one-year contract position with the potential for extension based on performance and business needs.
Job Description
As a Customer Service Associate, you will be the first point of contact for our clients, providing top-notch support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic environment, enjoy engaging with customers, and have strong communication skills, this is the perfect opportunity for you!
Qualifications
Serve as the primary contact for client inquiries via phone, email, and chat
Deliver high-quality customer support with quick and accurate responses
Educate clients about our investment options, products, and services
Assist with client account management, ensuring accurate records and issue resolution
Collaborate with internal teams to enhance client services and communication
Additional Information
Remote Work: Enjoy the flexibility to work from anywhere with a stable internet connection
Paid Holidays & PTO: Recharge with standard paid holidays and flexible paid time off
Competitive Pay + Bonuses: Unlock extra earning potential through commissions and performance-based bonuses

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