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Remote Non Call Center Jobs in Riverside, CA (NOW HIRING)

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... Remote Licensed Life Insurance Agent | Inbound Final Expense Insurance Sales | Work From Home ... Company Description We are a remote call center selling final expense insurance over the phone. All ...

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Remote Final Expense Agent

Irvine, CA · Remote

$48K - $100K/yr

Company Description We are a remote call center selling final expense insurance over the phone. All inbound calls from customers filled out a lengthy application, high converting leads, fast paced ...

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Life Insurance Agent

Irvine, CA · Remote

$48K - $100K/yr

Company Description We are a remote call center selling final expense insurance over the phone. All inbound calls from customers filled out a lengthy application, high converting leads, fast paced ...

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Life Insurance Agent

Irvine, CA · Remote

$48K - $100K/yr

Company Description We are a remote call center selling final expense insurance over the phone. All inbound calls from customers filled out a lengthy application, high converting leads, fast paced ...

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding5 or more ...

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

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Remote Non Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do remote non call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote non call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a remote non call center?

A Remote Non Call Center job is a work-from-home position that does not involve handling inbound or outbound phone calls. These jobs typically include roles such as data entry, virtual assistance, content writing, transcription, graphic design, and software development. They are ideal for individuals who prefer independent work, minimal phone interaction, and flexible schedules. Many companies offer these roles in industries like technology, healthcare, finance, and customer support through email or chat.

What are some common challenges faced in remote non call center positions and how can they be managed?

Working remotely in a non call center position often means handling multiple projects independently, staying organized, and proactively communicating with team members across different locations. Some people find it challenging to separate work from personal life or to remain motivated without in-person supervision. Setting a clear daily routine, utilizing task management tools, and maintaining regular check-ins with your team can help mitigate these challenges. You’ll also benefit from a dedicated workspace and strong time management habits to stay productive and balanced in your remote role.

What are the key skills and qualifications needed to thrive in the remote non call center position, and why are they important?

To thrive in a Remote Non Call Center role, you typically need strong organizational, written communication, and time management skills, supported by a high school diploma or relevant experience. Familiarity with productivity tools like Microsoft Office, Google Workspace, and project management software such as Asana or Trello is often required. Self-motivation, attention to detail, and the ability to work independently are key soft skills for success in this setting. These skills are vital to ensure efficient task completion, clear communication, and effective teamwork in a fully remote, non-customer-facing environment.

What cities near Riverside, CA are hiring for Remote Non Call Center jobs?

Cities near Riverside, CA with the most Remote Non Call Center job openings:

Infographic showing various Remote Non Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,869 per year, or $18.7 per hour.

Contact Center Specialist (Call Center Remote-US)

Westcliff University

Irvine, CA • On-site, Remote

$75K/yr

Full-time

Posted 20 days ago


Job description

Job Type
Full-time
Description
What if I told you, it is possible to find a Company that lived to educate, inspire and empower others while creating a family atmosphere that truly appreciates and respects their team? Would you apply?
What if I threw in strong Company values, outstanding benefits, and the opportunity for you to make a tangible impact and feel appreciated?
See below for a feel of what the Company culture is (REALLY) like. Hint: it's amazing.
At Westcliff, we are constantly striving to be the best while valuing each of our team members as human beings and succeeding together.
Westcliff is a leader in innovative global education. We are respected for our transformative, technologically advanced programs and initiatives with a focus on excellence, social responsibility, and diversity. Our tagline - "Educate. Inspire, Empower." - is a summary of our Mission Statement. As it suggests, the main focus of our University is to strive to enhance the opportunities of our students and employees to enjoy success through empowerment, as a result of their education and hard work.
By joining the Westcliff team, you'll be playing a significant role in our growth, having an opportunity to put your personal touch on Westcliff's progress as we grow and succeed together!
Job Title: Contact Center Specialist (Remote)
Position Overview
The Contact Center Specialist plays a critical role in supporting the effectiveness and compliance of the enrollment contact center. This role focuses on managing call campaigns, monitoring call quality, and collaborating closely with Admissions Management to enhance advisor performance and training. The ideal candidate has a strong understanding of admissions or sales business practices, excels at using contact center technology, and is passionate about improving both operational efficiency and the student experience.
Key Responsibilities
Contact Center Operations & Workflow Support
In Zoom Contact Center:
  • Build, launch, and monitor outbound and inbound call campaigns and dialler campaigns
  • Configure and maintain automated workflows to ensure timely, efficient contact with prospective students.
  • Coordinate phone blitzes and specialized outreach campaigns in partnership with Admissions leadership.
  • In collaboration with IT department, implement new features and improvements
  • Identify opportunities to streamline systems, scripts, and workflows to improve conversion and compliance.
  • Develop and deliver call center user trainings

Quality Assurance & Performance Insights
  • Review recorded calls and transcripts for compliance, quality, and alignment with enrollment goals.
  • Identify keywords, red flags, or behavioral patterns that signal training or coaching needs.
  • Provide actionable insights to Admissions Management for follow-up and performance improvement.
  • Contribute to developing quality scorecards and call evaluation standards.

Collaboration & Training Support
  • Partner closely with Admissions Management to support advisor development, coaching, and accountability.
  • Share QA findings and trend data to inform training sessions and performance discussions.
  • Assist in onboarding new advisors by helping them understand outreach strategies, and quality standards.
  • Help ensure consistent messaging, adherence to scripts, and alignment with the institution's enrollment goals.

Workforce Coordination & Reporting
  • Support advisor scheduling, coverage, and time-off tracking to ensure adequate contact center staffing.
  • Maintain dashboards and reports on call volume, contact rates, and conversion trends.
    Communicate campaign performance and advisor engagement metrics to leadership.
  • Achieve/maintain service levels through workforce management
Qualifications
  • Bachelor's degree required
  • 3+ years of experience managing call center operations, overseeing technology, processes, and operations, including call campaigns, diallers, call quality, reporting, and collaborating to enhance staff and customer experience, and training.
  • Experience with Zoom Contact Center or similar system (Five9, Talkdesk, NICE, etc.) required.
  • Working knowledge of admissions business practices or sales processes strongly preferred.
  • Strong interpersonal and communication skills, with the ability to collaborate across departments.
  • Analytical mindset with experience using reports and dashboards to drive performance improvements.
  • Comfortable working remotely in a fast-paced, metrics-driven setting.

Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis, unless otherwise contractually bound.
Salary Description
$75,000