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Remote Nike Customer Service Jobs in Decatur, GA

Pleio

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Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We Are: Individuals diagnosed with a chronic disease often feel overwhelmed, frustrated, and confused.

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All JobsRemote Nike Customer Service JobsRemote Nike Customer Service Jobs in Decatur, GA

Remote Nike Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote nike customer service jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for remote nike customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Nike Customer Service vs Remote Nike Sales Associate?

AspectRemote Nike Customer ServiceRemote Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support via phone, chat, or emailAssist customers with product info and sales online
Employer & Industry UsageNike customer support teamsNike sales teams, e-commerce platforms

Remote Nike Customer Service and Remote Nike Sales Associate roles both require similar credentials and are based in the Nike industry. Customer service focuses on support and problem resolution, while sales associates concentrate on promoting products and increasing sales. Both roles are essential for Nike's online operations and often overlap in skills like communication and product knowledge.

What are the key skills and qualifications needed to thrive as a Remote Nike Customer Service Representative, and why are they important?

To thrive as a Remote Nike Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and order processing systems is typically required. Excellent listening skills, patience, and the ability to remain positive under pressure set top performers apart in this role. These skills ensure customer satisfaction, efficient issue resolution, and uphold Nike’s brand reputation in a remote work environment.

What are Remote Nike Customer Service jobs?

Remote Nike Customer Service jobs involve assisting Nike customers from a home-based or virtual location. Employees in these roles handle inquiries about products, orders, shipping, returns, and company policies through phone, email, or chat. They are expected to provide excellent customer service, resolve issues efficiently, and represent the Nike brand professionally. These positions may require strong communication skills, familiarity with Nike products, and the ability to work flexible hours. Training and support are usually provided remotely by Nike.

What does a typical day look like for a Remote Nike Customer Service representative?

A typical day as a Remote Nike Customer Service representative involves responding to customer inquiries via phone, chat, or email about orders, product information, and returns. You'll work closely with team members and supervisors through virtual channels to resolve issues efficiently and maintain Nike's high service standards. Time management is key, as you may need to juggle multiple customer interactions while keeping up with updates on products and policies. The role often includes regular team meetings and ongoing training sessions to stay informed and connected.
What are the most commonly searched types of Nike Customer Service jobs in Decatur, GA? The most popular types of Nike Customer Service jobs in Decatur, GA are:
What are popular job titles related to Remote Nike Customer Service jobs in Decatur, GA? For Remote Nike Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Nike Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Nike Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Nike Customer Service jobs? Cities near Decatur, GA with the most Remote Nike Customer Service job openings:
Remote Nike Customer Service jobs near you
Remote - Inbound Customer Service Specialist

Remote - Inbound Customer Service Specialist

VXI Global Solutions

Atlanta, GA • Remote

$17.31/hr

Full-time

Medical, Dental, Vision, Life

Posted 23 days ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

59th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Join Us as an Inbound Customer Service Representative
Location: Remote Call Center 

Customer Service Specialist 

Do you have a positive attitude, infectious energy, and a passion for exceeding customer expectations? If so, we want you to be a part of our dynamic team! We're seeking a Customer Service Specialist who is eager to deliver outstanding service, go beyond the ordinary, and leave a lasting impression on every customer interaction. 

About Our Client: Our client is a globally recognized leader in technology, known for designing and manufacturing cutting-edge consumer electronics, software, and online services. With a sleek, modern design and intuitive user experiences, their products have earned a loyal customer base. Join us and be part of a brand that values innovation, quality, and customer satisfaction. 

What You'll Do: As a Customer Service Specialist, you will be the voice of the company, offering top-tier phone support to customers. You’ll handle a wide range of inquiries, including order status, changes to online orders, and addressing shipping or payment concerns. The best specialists not only know our policies inside and out but can engage with customers effectively, offering tailored solutions that meet their needs. 

You'll also be responsible for creating memorable, unique experiences that keep customers coming back. Staying up-to-date on product features, policy changes, and relevant events is key, and you'll use multiple resources to provide the most accurate, helpful information. Success in this role requires being adaptable, collaborative, and committed to continuous learning in a performance-driven environment. 

Key Responsibilities: 

  • Deliver exceptional customer service over the phone, resolving a variety of inquiries and issues. 

  • Build rapport with customers by actively listening and providing effective solutions. 

  • Stay informed on product updates, policy changes, and current events affecting customers. 

  • Work in a dynamic, team-oriented environment where customer interactions are regularly monitored and assessed. 

  • Collaborate with teammates to maintain a positive and supportive work culture. 

What We Require: 

  • High School diploma or GED. 

  • 2-3 years of experience in customer service or support, preferably in a customer-facing role. 

  • Excellent verbal and written communication skills in English. 

  • A passion for customer service and going above and beyond to exceed expectations. 

  • Strong problem-solving skills and the ability to handle ambiguous situations with confidence. 

  • Skilled at listening, engaging, and building rapport with customers. 

  • Professional demeanor when interacting with both customers and peers. 

  • Proven track record of meeting and exceeding performance goals. 

  • Ability to multitask and prioritize in a fast-paced environment. 

  • Self-motivated with the ability to work independently. 

  • Patience and empathy when addressing complex customer issues. 

  • Willingness to appear on live video calls with coworkers. 

  • Typing speed of at least 42 WPM with 96% accuracy. 

  • Flexibility to work an 8-hour shift, 5 days a week, including holidays and peak periods. 

Why Work With Us: 

  • Competitive pay: $17.31/hour 

  • Full-time hours: 40-hour work week with consistent shifts. 

  • 100% paid training to ensure you're set up for success. 

  • Comprehensive benefits: Medical, dental, vision, and life insurance available after your first full calendar month. 

  • Referral program: Earn $20 on every paycheck for each person you refer who is hired, with no cap on payouts. 

  • Discounted T-Mobile plans: Enjoy a $25/month plan for unlimited talk, text, and data. You can sign up for up to 5 lines at the same rate—perfect for your whole family! 

  • Opportunities for growth: We prioritize internal advancement and professional development. 

  • Work from home: Enjoy the benefits of working remotely—save time, money, and contribute to a greener environment. 

Requirements for Remote Work: 

  • Private Workspace: A quiet, dedicated workspace with no distractions. 

  • Ergonomics: A comfortable desk setup with all necessary equipment. 

  • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. 

  • Self-Motivation & Independence: The ability to stay productive, organized, and on-task while working remotely. 

  • Communication: Strong verbal and written communication skills, especially in virtual settings. 

  • Adaptability: The ability to quickly adjust to new processes, tools, and technologies. 

  • Connection: Must be hardwired; Wi-Fi is not acceptable.

Join our team today and make a meaningful impact as a Customer Service Specialist. We're excited to work with individuals who are eager to contribute, grow, and help our customers thrive! 

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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