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Remote Next Rep Jobs in DeKalb, IL (NOW HIRING)

Customer Service Representative

West Chicago, IL · On-site +1

$16.25 - $22.25/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Aurora, IL · On-site +1

$15.75 - $21.50/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Mooseheart, IL · On-site +1

$16.25 - $22.25/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Rockford, IL · On-site +1

$14.75 - $20/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Oswego, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Aurora, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Montgomery, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Customer Service Representative

Rockford, IL · On-site +1

$16 - $21.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Composure and critical thinking when prioritizing next steps, solving customer challenges, and ...

Showing results 41-60

Remote Next Rep information

What is the difference between Remote Next Rep vs Remote Customer Service Representative?

AspectRemote Next RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in sales or customer supportHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, often in sales or lead generation settingsRemote, in customer support or service centers
Employer & Industry UsageUsed mainly in sales-driven industries like telecom, tech, and retailCommon across various industries including retail, healthcare, and tech
Common Search & Comparison IntentLooking for sales-focused remote rolesSeeking customer support roles with remote options

The Remote Next Rep typically focuses on sales, lead generation, and client outreach, requiring some sales experience. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and support, emphasizing communication skills. Both roles are remote and often share similar credentials, but they serve different functions within organizations.

What job categories do people searching Remote Next Rep jobs in DeKalb, IL look for?

The top searched job categories for Remote Next Rep jobs in DeKalb, IL are:

What cities near DeKalb, IL are hiring for Remote Next Rep jobs?

Cities near DeKalb, IL with the most Remote Next Rep job openings:

Infographic showing various Remote Next Rep job openings in DeKalb, IL as of June 2026, with employment types broken down into 62% Full Time, 16% Part Time, 2% Temporary, 18% Contract, and 2% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Customer Service Representative

Staples, Inc.

West Chicago, IL • On-site, Remote

$16.25 - $22.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Staples rating

5.8

Company rating: 5.8 out of 10

Based on 641 frontline employees who took The Breakroom Quiz

433rd of 739 rated retailers


Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays.

Join a team that powers everyday impact.

Quill, a proud member of the Staples family of brands, is looking for an Inside Sales Account Manager to grow and manage a portfolio of business customers across North America. In this role,youllbuild meaningful customer relationships, uncover new opportunities, and help businesses find the products, programs, and solutions they need to run smoothly. This is a strong opportunity for someone who enjoys consultative selling, thrives in a performance-driven environment, and wants to make a measurable impact with a trusted brand.

Whatyoullbe doing:

  • Serve as the primary point of contact for customers and build long-term relationships that support retention and growth.
  • Manage an established book of business through consistent pipeline discipline, account planning, and productivity.
  • Drive sales and profitability within existing accounts byidentifyingcustomer needs and recommending relevant solutions.
  • Make outbound sales calls to engage customers, expand relationships, and uncover new business opportunities.
  • Educate customers on Quill products, programs, consolidation opportunities, and value-added services.
  • Collaborate with internal business partners to maximize account potential and deliver an easy, seamless customer experience.
  • Conduct meaningful sales conversations with high-value customers to increasesalesacross categories.
  • Review account performance, revenue analytics, and profitability to support financially sound sales decisions.
  • Identifyunder-penetrated product categories and develop strategies to grow year-over-year revenue and gross profit.
  • Consistently meet or exceed productivity metrics, activity goals, and key performance indicators.

What you bring to the table:

  • Motivation to build customer relationships that create measurable value and growth.
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
  • Adaptability and willingness to learn quickly as customer needs, business priorities, or sales approaches change.
  • A customer-first approach focused on creating a positive, helpful, and professional experience in every interaction.
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.
  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.

Whatsneeded-Basic Qualifications:

  • Associate degree,bachelorsdegree, or equivalent work experience.

Whatsneeded-Preferred Qualifications:

  • 1+ years of sales, account management, customer service, or other relevant business experience.
  • Experience managing customer accounts, buildingpipeline, or supporting revenue growth.
  • Experience using Microsoft Office, CRM tools, or sales productivity systems.
  • Experience conducting outbound calls or virtual sales conversations.

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

#LI-JR1

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

      What Staples employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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