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Remote Next Rep Jobs in Columbus, GA (NOW HIRING)

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Remote Next Rep information

What is the difference between Remote Next Rep vs Remote Customer Service Representative?

AspectRemote Next RepRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in sales or customer supportHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, often in sales or lead generation settingsRemote, in customer support or service centers
Employer & Industry UsageUsed mainly in sales-driven industries like telecom, tech, and retailCommon across various industries including retail, healthcare, and tech
Common Search & Comparison IntentLooking for sales-focused remote rolesSeeking customer support roles with remote options

The Remote Next Rep typically focuses on sales, lead generation, and client outreach, requiring some sales experience. In contrast, a Remote Customer Service Representative primarily handles customer inquiries and support, emphasizing communication skills. Both roles are remote and often share similar credentials, but they serve different functions within organizations.

What are popular job titles related to Remote Next Rep jobs in Columbus, GA? For Remote Next Rep jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Remote Next Rep jobs in Columbus, GA look for? The top searched job categories for Remote Next Rep jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Remote Next Rep jobs? Cities near Columbus, GA with the most Remote Next Rep job openings:
Remote Next Rep jobs near you
Infographic showing various Remote Next Rep job openings in Columbus, GA as of July 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Patient Billing Representative

Five Star Solutions

Phenix City, AL • Remote

$14/hr

Full-time

Posted 15 days ago

Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.
Essential Functions

These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.

Patient Payment & Account Support

  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support

  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education

  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization

  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning

  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct

  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.
Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.
Pay and Benefits

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

$14 - $14 an hour

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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