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Remote Network Support Jobs in Rhode Island (NOW HIRING)

First Citizens Bank

Network Engineer III

Carolina, RI · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and ...

First Citizens Bank

Network Engineer III

Carolina, RI · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and ...

Harris

(Remote) GIS Developer

Carolina, RI · Remote

Analyze and resolve complex spatial data and software issues to support the stability and ... Knowledge of electric utility network data models and concepts. * Understanding of industry ...

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How much do remote network support jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote network support in Rhode Island is $90,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Rhode Island? For Remote Network Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Rhode Island look for? The top searched job categories for Remote Network Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote Network Support jobs? Cities in Rhode Island with the most Remote Network Support job openings:
Remote Network Support jobs near you
Network Engineer III

Network Engineer III

First Citizens Bank

Carolina, RI • On-site, Remote

$143K - $189K/yr

Full-time

Re-posted 4 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview

May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.

Provides technical support for the Bank’s data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. Provides advanced technical support for data or voice network systems. Maintains devices, servers, and other related network components including IP address management, Domain Name Services, Bank communication applications, and others. Works with end users and vendors to resolve identified hardware and software issues. Responsible for administration, communication, and documentation throughout technical support activities. Maintains network hardware and software standards utilized across the team. Monitors and audits network to determine performance. Reviews system- generated events to identify, analyze, and resolve issues. Assists in threat mitigation and network security activities by researching code for security vulnerabilities. Works to continuously improve network capacity, operations, and infrastructure. Configures and installs new hardware and software as needed. Facilitates overall network capabilities. Maintains a strong knowledge base of network software, hardware, and related infrastructure. Communicates effective and clear technical information to associates, vendors, and end users. May assist with special technical projects. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.

The base pay for this position is relative to your experience but the range is generally $143,223 - $189,091 per year. The position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: https://jobs.firstcitizens.com/benefits.


Qualifications

Position requires a Bachelor’s degree in Computer Information Systems, Electronic Engineering, or other related field plus four (4) years of experience in the job offered or four (4) years of experience as a Systems Integration Engineer, Network Specialist, Network Engineer, Network Analyst, Network Administrator, IT Coordinator or a related occupation.

Position requires experience with computer hardware skills, including setup, troubleshooting, software installation, networking, upgrades, and documentation. Requires data analysis skills, including spreadsheet entry, import/export, pivot table, dashboards, reporting, sorting, and cleaning. Requires knowledge of wide-area network (WAN), virtual private network (VPN), and converged services. Requires knowledge of networking technologies and networking protocols including Transmission Control Protocol/ Internet Protocol (TCP/IP), information processes and technology (IPT), and voice over internet protocol (VOIP). Requires knowledge of Cisco and Cabletron hubs and routers. Requires knowledge of Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Electronic, Computer and Software Systems (ECS) and related security protocols. Requires knowledge of Token Ring, Ethernet, Fiber Distributed Data Interface (FIDDI), and FastEthernet. Requires excellent technical skills regarding network routing, switching and provisioning. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.


To Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job # 34313. #EJC  #LI-DNI

Qualifications:

Position requires a Bachelor’s degree in Computer Information Systems, Electronic Engineering, or other related field plus four (4) years of experience in the job offered or four (4) years of experience as a Systems Integration Engineer, Network Specialist, Network Engineer, Network Analyst, Network Administrator, IT Coordinator or a related occupation.

Position requires experience with computer hardware skills, including setup, troubleshooting, software installation, networking, upgrades, and documentation. Requires data analysis skills, including spreadsheet entry, import/export, pivot table, dashboards, reporting, sorting, and cleaning. Requires knowledge of wide-area network (WAN), virtual private network (VPN), and converged services. Requires knowledge of networking technologies and networking protocols including Transmission Control Protocol/ Internet Protocol (TCP/IP), information processes and technology (IPT), and voice over internet protocol (VOIP). Requires knowledge of Cisco and Cabletron hubs and routers. Requires knowledge of Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Electronic, Computer and Software Systems (ECS) and related security protocols. Requires knowledge of Token Ring, Ethernet, Fiber Distributed Data Interface (FIDDI), and FastEthernet. Requires excellent technical skills regarding network routing, switching and provisioning. May work remotely pursuant to First Citizens’ Remote Work Guidelines policy.


To Apply: Go to https://jobs.firstcitizens.com/jobs and submit your resume to Job # 34313. #EJC  #LI-DNI

Education:UNAVAILABLEEmployment Type: FULL_TIME

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