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Remote Network Support Jobs in Providence, RI (NOW HIRING)

Hirekeyz Inc

Network Administrator

Bristol, RI · Remote

Network Administrator Location: Bristol, RI (On-site at various Town facilities and remote as ... This role ensures 24/7/365 network availability, performs preventative maintenance, and supports ...

Talkiatry

Psychiatrist (Remote)

Warwick, RI · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... In-house referral network to therapists * Full operational support, including scheduling, billing ...

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Remote Network Support information

See Providence, RI salary details

$41.9K

$93.4K

$133.9K

How much do remote network support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote network support in Providence, RI is $93,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $115,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Providence, RI? For Remote Network Support jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Providence, RI look for? The top searched job categories for Remote Network Support jobs in Providence, RI are:
Remote Network Support jobs near you

Network Administrator

Hirekeyz Inc

Bristol, RI • Remote

Contractor

Posted 19 days ago

Job description

Job Title: Network Administrator 

Location: Bristol, RI (On-site at various Town facilities and remote as needed)

Duration: Long Term Contract

Job Summary:

The Network Administrator is responsible for managing and maintaining the Town of Bristol’s network infrastructure, including servers, firewalls, switches, and connectivity systems (e.g., OSHEAN fiber network, Cox Business Services). This role ensures 24/7/365 network availability, performs preventative maintenance, and supports disaster recovery processes to ensure system reliability and security.

Key Responsibilities:

  • Monitor and manage Town servers (Windows Server 2008, 2012, 2016, 2022), firewalls (SonicWALL TZ 300), and switches (HP ProCurve, Netgear, Trendnet).
  • Perform 24/7/365 monitoring and alerting for network-related issues, ensuring rapid response to outages or performance degradation.
  • Conduct scheduled preventative maintenance on network equipment and update asset inventories.
  • Develop, test, and document backup and disaster recovery plans for critical systems (e.g., Datto S5-4 backup devices, AppAssure Backup).
  • Coordinate with regulatory agencies and other contractors to ensure seamless network operations.
  • Install and configure new servers, transfer data, and integrate with existing systems.
  • Troubleshoot network connectivity issues across Town facilities (e.g., Town Hall, Police Department, Fire Department).
  • Provide monthly reports on network performance and support issues to the Town’s point-of-contact.
  • Ensure compliance with CJIS requirements for network security and data handling.

Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
  • Experience:
    • 3–5 years of experience in network administration, including managing Windows Server environments and firewalls (e.g., SonicWALL).
    • Experience with fiber networks (e.g., OSHEAN) and IP telephony (e.g., Cox IP Centrex).
    • Familiarity with backup systems (e.g., Datto, AppAssure) and disaster recovery planning.
  • Certifications (preferred):
    • CompTIA Network+ or Cisco CCNA.
    • Microsoft Certified Solutions Associate (MCSA) or equivalent.
  • Skills:
    • Strong knowledge of network protocols, VLANs, and firewall configurations.
    • Ability to troubleshoot complex network issues and maintain system uptime.
    • Excellent documentation and reporting skills.
  • Availability: Must be available for 24/7/365 on-call support for critical network issues.