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Remote Network Support Jobs in Delaware (NOW HIRING)

Senior Systems Engineer

Dover, DE · On-site +1

$104.40K - $142.90K/yr

... Remote If you like finding and implementing innovative solutions, you'll fit in perfectly at CSC ... Designing, implementing, and supporting network infrastructure solutions utilizing Cisco, F5, Palo ...

This is a fully remote volunteer role. Random Acts is a non-profit that inspires acts of kindness around the world. We provide a vast network of caring people with the encouragement and support they ...

Robust management and administrative support team * Fully remote * Scheduled appointments * 15 minute patient encounters * Join our Provider Network Today! Company History Bastion is the first-of-its ...

Robust management and administrative support team * Fully remote * Scheduled appointments * 15 minute patient encounters * Join our Provider Network Today! Company History Bastion is the first-of-its ...

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Remote Network Support information

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.
What are the most commonly searched types of Network Support jobs in Delaware? The most popular types of Network Support jobs in Delaware are:
What are popular job titles related to Remote Network Support jobs in Delaware? For Remote Network Support jobs in Delaware, the most frequently searched job titles are:
Infographic showing various Remote Network Support job openings in Delaware as of May 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 65% Physical, 6% Hybrid, and 29% Remote job distribution.

Senior Consultant, Digital Forensic and Incident Response (DFIR) (Remote)

Surefire Cyber

Wilmington, DE • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

About Surefire Cyber

Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client-centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.

Surefire Cyber's approach and delivery are designed by industry veterans who have worked shoulder-to­shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry's persistent challenges of efficiency, predictability, and transparency

Job Title: Senior Consultant, Digital Forensics and Incident Response (DFIR) Location: Remote, USA / ExemptCompensation: $90K-$120K, 20% Bonus What Makes You Stand Out

You are an experienced cybersecurity professional with advanced knowledge in the specialty of Digital Forensics and Incident Response (DFIR). You have former client-facing, forensic analysis, and investigation experience. Your passion lies in identifying, analyzing, and mitigating security incidents, demonstrating a solid grasp of the ever-evolving threat landscape.

You have a proven track record of conducting forensic analysis and have worked independently on small to medium investigations. You approach investigations with analytical proficiency, and an experienced perspective, while consistently yielding high quality results.

How You'll Make An Impact

Surefire Cyber is actively seeking a Senior Consultant for our dynamic Digital Forensics and Incident Response team. This opportunity is a full-time position remote opportunity on our team that embraces a collaborative environment, a competitive salary, equity in the company, excellent benefits, and fosters continuous professional development.

In this role, you will represent Surefire Cyber as a skilled technical and consulting resource for clients across diverse industries during active incident response engagements. You will leverage your experience and technical skills to detect and analyze intrusions and offer guidance to clients to navigate through high-pressure response situations with clear communication and after-hours support as needed.

Your Role In Action
  • Demonstrate a commitment to learning and contribute valuable insights, actively seeking guidance when necessary.
  • Contribute to client-facing incident response engagements, working with other team members to guide clients through the entire incident response lifecycle from detection to recovery.
  • Conduct advanced forensic analysis to precisely identify the scope and impact of security incidents, including malware analysis and reverse engineering when necessary.
  • Lead the forensic investigations on small to medium investigations such as Business Email Compromises and Ransomware engagements, leveraging the expertise of Engagement Leads and Principal Consultants on advanced and more complex investigations.
  • Provide mentorship and assist less experienced team members by sharing your knowledge and expertise to help others grow in their roles.
  • Identify, articulate, and explain attack vectors, threat tactics, and attacker techniques to guide mitigation and prevention efforts.
  • Convey complex forensic findings to technical and non-technical stakeholders clearly and understandably.
  • Provide comprehensive supporting evidence for written reports detailing incident findings, and analysis.
  • Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices.
  • Engage in research and development activities to stay up to date with the latest forensic tools, techniques, and methodologies.
  • Contribute to the development of internal processes and support broader organizational initiatives.
  • Provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.
Your Expertise
  • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, related degree, industry certifications, or former professional experience as a Senior Forensic Consultant, Senior Cybersecurity Consultant, or as a Senior Incident Responder.
  • Proficiency in common digital forensic artifacts and tools such as ELK, Axiom, Encase, FTK (Forensic Toolkit), Open-Source, or other comparable tools.
  • Professional experience with network analysis and intrusion detection tools.
  • In-depth knowledge of cybersecurity principles and best practices.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work effectively under pressure, manage multiple competing priorities, and meet tight deadlines.
  • Exceptional communication skills, both written and verbal.
  • Eagerness to mentor, share, and expand knowledgebase.
  • Ability to provide after-hours (on-call/weekend rotational) support as required to address critical incidents and maintain continuous coverage.

Expertise in all these areas is not required, but you should be excited by the opportunity to learn new things and comfortable with working with other team members to expand your knowledge base and experience. We at Surefire Cyber invite you to apply even if you do not feel you have mastery in all the requirements listed on the job description and welcome a further discussion.

Interview Process
  • Submit Application on our website
  • Preliminary phone interview with the People Team (approx., 30 minutes)
  • Technical Virtual interview with Forensic Team (approx., 60 minutes)
  • Virtual interview with Chief Delivery Officer and an Engagement Lead (approx., 45 minutes)
  • Virtual interview with CEO (approx., 30 minutes)

#LI-Remote

Benefits for Full-Time Surefire Cyber Team Members
  • Competitive compensation plan and total rewards package for team members
  • Remote workforce
  • Generous paid time off plan and floating holidays
  • Paid parental leave
  • Employer paid premiums for both team members and their dependents for medical, dental, and vision
  • Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.
  • Professional development and career advancement opportunities
  • We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.

Note: Internship roles are not eligible for Surefire's full-time benefits package. Internship-specific details will be shared during the interview process.

Surefire Cyber is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.