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Remote Network Operations Center Jobs in Texas (NOW HIRING)

Senior Network Engineer

Austin, TX ยท On-site +1

$103K - $141K/yr

Job Summary: The Senior Network Engineer is responsible for executing data center network ... Must have Network Operations and Planning experience working in a multi-LAN environment designing ...

Liberty Talent Network

Austin, TX ยท On-site +1

$84K - $113K/yr

... Operation Win at the Door. Since 2018, we've built a coalition of 400 active legislators in our ... Remote or YAL HQ in Austin, TX (all roles require occasional travel for team meetings, trainings ...

NNMi Solution Architect /w OpsA (remote)

Irving, TX ยท Remote

$60.50 - $79.75/hr

... REMOTE NNMi Solution Design Tasks/Activities in conjunction with team: Solution Design ... Conduct a workshop to identify network operations groups and the process flow and information ...

Director, Provider Operations

Dallas, TX ยท Remote

$147K - $193K/yr

You will report into the Vice President, Network Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach ...

Director, Provider Operations

Dallas, TX ยท Remote

$147K - $193K/yr

You will report into the Vice President, Network Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach ...

Director, Provider Operations

Dallas, TX ยท Remote

$147K - $193K/yr

You will report into the Vice President, Network Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach ...

New

Director, Provider Operations

Dallas, TX ยท On-site

$147K - $193K/yr

You will report into the Vice President, Network Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach ...

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Remote Network Operations Center information

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Texas? The most popular types of Network Operations Center jobs in Texas are:
What cities in Texas are hiring for Remote Network Operations Center jobs? Cities in Texas with the most Remote Network Operations Center job openings:

IT Network Operations Center Administrator - Overnight

Rbfcu

San Antonio, TX โ€ข Remote

Full-time

Posted 20 days ago


Job description

Job Description and Requirements

Randolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Network Operations Center Administrator - Overnightto join our amazing IT Network Operations Center team!

IT Network Operations Center Administrator - Overnight will have the ability to work a hybrid schedule (remote/onsite) aftera period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.

All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.

To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.

  • Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).

  • Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.

The NOC administrator job involves ensuring the timely execution of batch processing, monitoring file transfer processes, and providing initial triage for RBFCU monitoring alerts and outage notifications. Additionally, it includes coordinating repairs, escalating issues, running basic scripts, and performing Service Desk support tasks after hours.

Essential Functions and Responsibilities:

  • Current shift is from Midnight to 8 am.

  • Ensures timely execution of batch jobs and performs basic level troubleshooting on issues that arise

  • Monitors the file transfer processes, escalate errors seen, and helps ensure file integrity

  • Monitors and provides initial triage for RBFCU monitoring alerts and outage notifications with close supervision

  • Provide basic level support for updating the RBFCU Monitoring systems

  • Assists in the coordination of repair by providing escalation, and documenting timelines and major updates with an emphasis on customer service and ensures each issue has accurate tracking from problem reporting to resolution

  • Report and escalate downed circuits to providers for trouble resolution on all RBFCU circuits

  • Coordinate the dispatch to remote locations or the RBFCU data centers

  • Provide initial review and triage for all Network and Telecom trouble tickets

  • Run basic scripts provided from the database team, and other groups. Escalate script failures to the appropriate teams

  • Perform Service Desk support tasks after hours

  • All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).

Requirements:

  • Must be willing to work an overnight shift from midnight to 8 am

  • Must be willing and able to work evenings, weekends and holidays, and be available on-call as needed

  • High School Diploma or GED

  • Experience in PC operating system administration and Windows OS

  • Basic computer networking knowledge, batch monitoring and manipulation

  • Attention to detail, ability to follow directions and troubleshoot accurate record keeping

  • Knowledge and experience with troubleshooting issues with circuit vendors

  • Proficient in EFT (SFTP/FTP), Automic Workload Automation Suite, DNA, HEAT, SolarWinds Orionpreferred

  • Network+, A+, Security+, Project+ or ITIL Foundation preferred

  • Must have strong verbal and written communication skills and an eye to automate routine tasks

  • Requires teamwork and dedication to developing strong relationships with coworkers.

  • Good attendance and promptness is pertinent

  • Knowledge of Financial Institution Operations preferred

  • Subject to sitting, standing, walking, reaching and handling to perform the essential functions

Skills / Certification / Licensing:

  • CompTIA Network+ or CompTIA Security+

  • ITIL Foundation (a plus)

Preferred:

  • Associate's degree of specific IT certifications

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.