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Remote Network Operations Center Noc Jobs in Nevada

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Call Center Representative

Las Vegas, NV · Remote

$15.25 - $19/hr

We are looking for a Remote Call Center Representative to join our team. In this role, you will be ... Provide support to Pharmacists and other team members by identifying operational issues and ...

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Remote Network Operations Center Noc information

What is the difference between Remote Network Operations Center Noc vs Remote Network Technician?

AspectRemote Network Operations Center NocRemote Network Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, incident response, troubleshooting in a NOC settingInstalling, configuring, and maintaining network hardware and software remotely
Employer & Industry UsageTelecom, managed services, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc focuses on monitoring and managing network infrastructure from a centralized NOC, handling incident response and network health. In contrast, a Remote Network Technician typically performs hands-on installation, configuration, and troubleshooting of network hardware and software remotely. While both roles require similar certifications and work in related environments, the NOC role emphasizes ongoing network monitoring and incident management, whereas the technician role is more about direct hardware and software support.

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Remote Network Operations Center Noc jobs near you

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

IQVIA, Inc.

Las Vegas, NV • On-site, Remote

$18/hr

Full-time

Posted 26 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 225 rated it services

Job description

Bi-lingual Pharmacy Support Call Center Representative
Contract Remote Role - Location (Open to Remote US)
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
Role Purpose:
  • Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.

Job Responsibilities:
  • Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
  • Quickly assess the user's issue and provides first level support for problem resolution
  • Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
  • Recognize operational challenges and suggest recommendations to management, as necessary
  • Ability to work 40 hours per week under moderate supervision
  • Multiple shifts available:
8:00 am - 5:00 pm EST
9:00 am - 6:00 pm EST
10:00am - 7:00pm EST
11:00 am - 8:00pm EST
Minimum Education & Experience:
  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Call center experience required (3+ years preferred)
  • Experience in medical claim processing is a plus
  • Bi-lingual (English/Spanish)

The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.
IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
#LI-CES
#LI-Remote
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

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Benefits

Hours and flexibility

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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