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Remote Network Engineer Jobs in Appleton, WI (NOW HIRING)

EDCi

Sr. Genesys Cloud Implementation Engineer

Appleton, WI · On-site +1

$99K - $136K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... network administration and support is a Plus * NET development or C# Experience is a Plus

All JobsNetwork Engineer JobsRemote Network Engineer JobsRemote Network Engineer Jobs in Appleton, WI

Remote Network Engineer information

See Appleton, WI salary details

$30.2K

$106.4K

$154.2K

How much do remote network engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote network engineer in Appleton, WI is $106,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,800.00 and $130,300.00 per year, depending on experience, location, and employer.

What is a remote network engineer?

A Remote Network Engineer is an IT professional who designs, implements, manages, and troubleshoots computer networks from a remote location. They ensure network performance, security, and connectivity for businesses without being physically present at the worksite. Their responsibilities may include configuring routers and switches, monitoring network traffic, supporting cloud-based infrastructure, and resolving network issues remotely. This role often requires strong technical skills, problem-solving abilities, and expertise in network protocols and security.

How to become a remote network engineer?

The qualifications needed to start a job as a remote network engineer include a degree, job experience, and the computer and technical setup to access and monitor the network from your location. Employers prefer candidates with a bachelor’s degree in computer science of information technology. You may wish to pursue voluntary professional certification, including becoming a Cisco Certified Network Professional (CCNP). You need an understanding of internet protocol security (IPsec) and Open Shortest Path First (OSPF) routing protocol. You should possess expert-level skills in network diagnostic and analytics software.

What does a remote network engineer do?

As a remote network engineer, you work from home to set up and monitor computer systems and network security. Your duties include working with both hardware and software. You may install new components, protect data with firewalls, assist with system development, and troubleshoot any system issues. You may also communicate with clients to understand their requirements and design a network that matches their needs. Other responsibilities may involve providing support for end-users and performing updates to ensure the system is functioning efficiently. You may work for a specific company or provide freelance services as a remote network engineer.

What are the key skills and qualifications needed to thrive as a remote network engineer?

To thrive as a Remote Network Engineer, you need in-depth knowledge of networking fundamentals, troubleshooting, and security, often supported by a degree in computer science or related fields and certifications like Cisco CCNA or CompTIA Network+. Familiarity with network monitoring tools (e.g., Wireshark, SolarWinds), VPNs, firewalls, and cloud networking platforms is typically required. Strong problem-solving abilities, effective communication, and self-motivation are critical soft skills for remote collaboration and independent issue resolution. These competencies ensure secure, reliable network operations and enable seamless support in distributed environments.

How does a remote network engineer typically collaborate with on-site IT staff and other team members?

As a Remote Network Engineer, you will frequently interact with on-site IT staff and cross-functional teams using collaboration tools like video conferencing, ticketing systems, and remote access platforms. Effective communication is crucial, as you may need to troubleshoot issues or implement network changes without being physically present. Regular status meetings, detailed documentation, and clear escalation procedures help ensure everyone stays aligned and network reliability is maintained. You may also participate in virtual training sessions and knowledge sharing to stay updated and support team cohesion.

What is the difference between Remote Network Engineer vs Network Administrator?

AspectRemote Network EngineerNetwork Administrator
CertificationsCCNA, CCNP, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, client sites, data centersOffice, data centers, on-site
ResponsibilitiesDesign, implement, troubleshoot network solutionsMaintain, monitor, support existing networks
Industry UsageIT, telecommunications, cloud providersCorporate, educational, healthcare sectors

While both roles involve network infrastructure, Remote Network Engineers focus on designing and troubleshooting complex networks remotely, often working with clients or cloud environments. Network Administrators primarily manage and support existing networks on-site or in-office. The roles overlap in certifications and industry usage, but differ in scope and work setting.

More about Remote Network Engineer jobs

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The top searched job categories for Remote Network Engineer jobs in Appleton, WI are:

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Cities near Appleton, WI with the most Remote Network Engineer job openings:

Remote Network Engineer jobs near you
Infographic showing various Remote Network Engineer job openings in Appleton, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $106,393 per year, or $51.2 per hour.

Sr. Genesys Cloud Implementation Engineer

EDCi

Appleton, WI • On-site, Remote

$99K - $136K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

⬅ Back to Career Opportunities
Sr. Genesys Engineer
Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout the United States. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Sr. Genesys Engineer will have the following responsibilities: designing, configuring, developing, implementing, and supporting Genesys technologies. The opportunity will serve as a lead engineer on EDCi's Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide "world class services" while maintaining the highest level of quality.
Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!
RESPONSIBILITIES:
  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Perform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures, and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high-profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate's degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API's
    • Microsoft SQL Server
    • Web-services, 3rd party API's

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:
  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

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