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Remote Mychart Jobs (NOW HIRING)

Hummingbird

Epic Architect

$158K - $205K/yr

... MyChart, with depth in the ambulatory and clinical side of the platform. * Show up in joint ... Remote. You must work from a location within the United States with consistent internet service.

Pride Health

Application Architect

Rochester, MN · Remote

$85 - $90/hr

Remote - Rochester MN Local, Remote Schedule: 5X8; 8AM-4PM CST Contract: 26 Weeks Rate - $85-90 Per ... MyChart, Radiant, and Cupid. -Demonstrates expert understanding of the enterprise business ...

UnitedHealth Group

Customer Service Representative

Auburn, MA · Remote

$16 - $21.75/hr

This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Screens all incoming patient inquires (through phone, or potentially mychart) to determine whether ...

STI

Epic Clinical Project Manager

Epic Clinical PM REMOTE 12 Months CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION ... MyChart • Healthy Planet • Bugsy - Setting clear expectations for team members, including ...

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How much do remote mychart jobs pay per year?

As of May 28, 2026, the average yearly pay for remote mychart in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What is a Remote MyChart job?

A Remote MyChart job typically involves providing support for patients and healthcare providers using the MyChart patient portal. Responsibilities may include troubleshooting technical issues, assisting with account access, and guiding users on how to navigate MyChart's features. These roles are often customer service, IT support, or healthcare-related positions that require knowledge of electronic health records (EHR) systems. Most jobs are work-from-home positions, allowing employees to assist users remotely via phone, chat, or email.

What are the key skills and qualifications needed to thrive in the Remote Mychart position, and why are they important?

To thrive in a Remote MyChart Support role, you need a solid understanding of electronic health record (EHR) systems, especially Epic MyChart, and experience in healthcare IT support or patient services. Familiarity with Epic certifications, secure communication platforms, and help desk ticketing systems is often required. Excellent problem-solving skills, patience, and effective communication are crucial for supporting users remotely and addressing their concerns. These skills ensure that patients and healthcare providers can efficiently access and navigate MyChart, resulting in improved patient engagement and operational efficiency.

What does a typical day look like for someone working in Remote MyChart Support?

A typical day for a Remote MyChart Support professional involves responding to user inquiries via phone, email, or chat, assisting patients with account setup, troubleshooting access issues, and guiding users through MyChart features like appointment scheduling or medical record viewing. You will also document cases in a ticketing system, escalate complex technical problems to higher-level support, and sometimes conduct virtual training sessions for patients or staff. Collaboration with IT teams, clinicians, and administrative staff is common to resolve user issues efficiently. This role is primarily independent but relies on timely communication and teamwork to ensure a positive user experience and maintain the integrity of patient health information.
More about Remote Mychart jobs
What cities are hiring for Remote Mychart jobs? Cities with the most Remote Mychart job openings:
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Remote Mychart jobs near you
Infographic showing various Remote Mychart job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $127,031 per year, or $61.1 per hour.
Single Billing Office Customer Service Representative, FT, Days, - Remote

Single Billing Office Customer Service Representative, FT, Days, - Remote

Prisma Health

Greenville, SC • On-site, Remote

$16 - $20.75/hr

Full-time

Posted 29 days ago

Prisma Health rating

7.0

Company rating: 7.0 out of 10

Based on 333 frontline employees who took The Breakroom Quiz

403rd of 864 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts. Handles a large volume of inbound calls. Responsible for also making outbound calls related to self-pay follow up on accounts. Assists patients with requests for information, complaints, and resolving issues. Responsible for data analysis and interpretation throughout all functions of revenue cycle, to determine reasons for denials, non-payment and overpayment, post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/correction of correct coding guidelines, preparation of accounts for appeal, review/analysis of insurance credit balances and analysis/movement of unapplied, unidentified, undistributed balances. Moderate to difficult levels of evaluation, analysis, decision making required in these roles.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
  • Resolves billing concerns, addresses inquiries related to insurance concerns/matters, assist patients with MyChart while simultaneously establishing a rapport with our diverse field of patients. Reviews accounts to determine insurance coverage; obtains and corrects any missing or inaccurate information. Discusses patient responsibility, which includes educating patients on claim processing, deductible, coinsurance, and co-pays. Interacts with patients by making patients aware of payment options such as payment plans and financial assistance as well as how to apply for financial assistance if circumstance warrant. Ability to set up payment plans in MyChart based on patient's personal needs.
  • Greets patients in a professional and courteous manner. Communicates clearly and professionally in both oral and written communication. Be clear and concise in all communication to ensure patients understand the information that is being communicated to them by the Customer Service Specialist. Maintains a high level of poise and professionalism in dealing with patients. Knows when to escalate a patient service issue real time. Research customer requests or issues, determines if further action is needed, forwards to appropriate party for resolution, and exercises good judgement to determine urgency of patient's need.
  • Contacts payer and makes hard inquiries on account status if needed. Escalates problem accounts to the appropriate area(s). Documents billing activity on a patient's accounts according to departmental guidelines; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders. Properly documents accounts clearly with indicators and activities so that tracking and trending can be prepared for any potential further analysis if needed.
  • Ensures all work is compliant with privacy, HIPAA, and regulatory requirements.
  • Participates in general or special assignments and attends all required training. Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance.
  • Answers all incoming calls from Prisma Health patients
  • Performs other duties as assigned.

Supervisory/Management Responsibilities
  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements
  • Education - High School diploma or equivalent OR post-high school diploma / highest degree earned
  • Experience - Two (2) years billing, bookkeeping, and/or accounting experience

In Lieu Of
  • NA

Required Certifications, Registrations, Licenses
  • NA

Knowledge, Skills and Abilities
  • Knowledgeable of the job functions required for a A/R Follow-up Representative, Cash Posting Representative, Claims Clearinghouse Representative, Correspondence Representative, Credit Processing Specialist, Denial/Appeals Specialist, Payment Research Specialist and a Quality Assurance Specialist.
  • Knowledgeable of the entire Revenue Cycle and Epic.

Work Shift
Day (United States of America)
Location
Patewood Outpt Ctr/Med Offices
Facility
7001 Corporate
Department
70019935 System Billing Office
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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