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Remote Mychart Jobs (NOW HIRING)

UnitedHealth Group

Patient Care Coordinator

Worcester, MA · On-site +1

$17.50 - $23/hr

If you reside in the state of Worcester, MA , you'll enjoy the flexibility of a hybrid-remote ... Screens all incoming patient inquires (through phone, or potentially mychart) to determine whether ...

STI

Epic Clinical Project Manager

Epic Clinical PM REMOTE 12 Months CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION ... MyChart • Healthy Planet • Bugsy - Setting clear expectations for team members, including ...

TEKsystems

Epic Radiant Analyst

Dallas, TX · Remote

$80 - $90/hr

Partner with cross-functional Epic teams, including Cadence, Orders, ASAP, Cupid, and MyChart as ... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ...

Risanthealth

$106K - $134K/yr

Ambulatory, Inpatient/ClinDoc, Cadence, MyChart, Healthy Planet and Compass Rose. Technical ... This role is remote with up to 25% of travel required. Join Us! If you are passionate about ...

Risant Health

Clinical Informatics Epic Analyst

$106K - $134K/yr

Ambulatory, Inpatient/ClinDoc, Cadence, MyChart, Healthy Planet and Compass Rose. Technical ... This role is remote with up to 25% of travel required. Join Us! If you are passionate about ...

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How much do remote mychart jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote mychart in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What is a Remote MyChart?

A Remote MyChart job typically involves providing support for patients and healthcare providers using the MyChart patient portal. Responsibilities may include troubleshooting technical issues, assisting with account access, and guiding users on how to navigate MyChart's features. These roles are often customer service, IT support, or healthcare-related positions that require knowledge of electronic health records (EHR) systems. Most jobs are work-from-home positions, allowing employees to assist users remotely via phone, chat, or email.

What does a Remote MyChart do?

A typical day for a Remote MyChart Support professional involves responding to user inquiries via phone, email, or chat, assisting patients with account setup, troubleshooting access issues, and guiding users through MyChart features like appointment scheduling or medical record viewing. You will also document cases in a ticketing system, escalate complex technical problems to higher-level support, and sometimes conduct virtual training sessions for patients or staff. Collaboration with IT teams, clinicians, and administrative staff is common to resolve user issues efficiently. This role is primarily independent but relies on timely communication and teamwork to ensure a positive user experience and maintain the integrity of patient health information.

What are the key skills and qualifications needed for Remote MyChart?

To thrive in a Remote MyChart Support role, you need a solid understanding of electronic health record (EHR) systems, especially Epic MyChart, and experience in healthcare IT support or patient services. Familiarity with Epic certifications, secure communication platforms, and help desk ticketing systems is often required. Excellent problem-solving skills, patience, and effective communication are crucial for supporting users remotely and addressing their concerns. These skills ensure that patients and healthcare providers can efficiently access and navigate MyChart, resulting in improved patient engagement and operational efficiency.

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Remote Mychart jobs near you
Infographic showing various Remote Mychart job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $127,031 per year, or $61.1 per hour.

Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)

Corporate Services

Troy, MI • Remote

$17.75 - $24.25/hr

Full-time

Medical, PTO

Re-posted 21 days ago

Job description

Are you ready to make a difference in patient lives from the comfort or your own home?  In this position you will be providing exceptional customer service to assist patients with their medical bills via phone.  We pride ourselves on one call resolution and provide career growth to those who want to excel.

The hours are as follows with NO weekends required;

  • 930am-6pm Monday through Thursday
  • 830am - 5pm Fridays
  • Training is 6 weeks with hours from 8am-430pm Monday-Friday

The position also offers Health Insurance and paid time off.

GENERAL SUMMARY:
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system, which includes all hospital and 
professional billing associated with Henry Ford Health inpatient hospitals, outpatient clinics, laboratory, radiology and employed physicians. Communicates effectively with patients, colleagues, providers, system operational staff, supervisors, and managers. Works independently for maximum efficiency in a high-volume billing Call Center.

PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Handles in-coming telephone activity including answering phones promptly according to system Quality standards, documenting all interactions thoroughly, accurately, and legibly, and takes accountability for inquiries.
2. Ensures timely responses to service center inquiries via phone, fax, email, or mail to assist the customer in understanding their patient responsibility. Strives for first contact resolution in a timely and efficient manner.
3. Ensures timely responses to pre-collection and bad debt collection agency inquiries. 
4. Researches and educates patients on outstanding bills and their status, which includes but is not limited to accounts not included in a payment arrangement, recognizing inaccurate information, partnering with legal to review bankruptcies, assisting with Coordination of Benefits, third party liability claims, etc.
5. Initiates and resolves account receivable errors with the hospital and professional billing or coding teams, which includes but is not limited to autopay updates, newborn/patient registration, and adding or removing balances to/from external collection agencies, coding errors, claim filing errors, etc.
6. Effectively discusses the patients' options for resolving outstanding balances including approved discounts and recognizing their eligibility for financial assistance. Connects patients to the Financial Counseling team for charity screening.
7. Ensures accurate and compliant processing and posting of all system payment types to patient hospital and professional claim balances. 
8.  Assists patients with setting up and navigating the online MyChart system.
9.  Obtains, verifies through internal and external resources, adds insurance, and confirms payer filing order. 
10.  Analyzes and processes refunds as a result of overpayment. 
11.  Meets system standard quality and productivity expectations. 
12.  Identifies and escalates potential billing error trends to leadership. 
13.  Effectively communicates any patient balance issue with internal and external payer, vendors, or contractors. 
14.  Maintains strict confidentially standards for patient information. Complies with organizational, federal, and state regulations and policies on confidentiality.
15.  Supports the standards set forth in the Henry Ford Health Code of Conduct by adhering to legal, ethical, and HIPAA standards.
16.  Performs other related duties as assigned

EDUCATION/EXPERIENCE REQUIRED:
High school diploma or G.E.D. equivalent. Associate's degree in Business Administration, Accounting, Billing, Coding, or related field preferred. 
Three (3) years of Call Center experience.
One (1) year of billing (billing and coding) experience.
Six (6) months of remote work experience.
Internet requirement of 25 Mbps and wired. 
Experience in healthcare/medical office customer service strongly preferred.
Ability to interpret insurance billing process (Primary, Secondary, co-insurance, deductibles, and co-pays).
Technical skills (navigation, Microsoft Suite, initial troubleshooting) including guiding patients with online payment methods.
Ability to remain calm and de-escalate callers, as needed.

Additional Information
  • Organization: Corporate Services
  • Department: CBO - Customer Service
  • Shift: Day Job
  • Union Code: Not Applicable

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