Being highly collaborative and taking initiative in a remote team environment preferred * An ... Epic Mychart certification highly preferred * Experience working in an Agile environment preferred ...
Being highly collaborative and taking initiative in a remote team environment preferred * An ... Epic Mychart certification highly preferred * Experience working in an Agile environment preferred ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred Preferred Qualifications * Being highly collaborative and taking initiative in a remote team ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred Preferred Qualifications * Being highly collaborative and taking initiative in a remote team ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred Preferred Qualifications * Being highly collaborative and taking initiative in a remote team ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred Preferred Qualifications * Being highly collaborative and taking initiative in a remote team ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred * Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Epic Mychart certification highly preferred * Experience working in an Agile environment preferred * Being highly collaborative and taking initiative in a remote team environment preferred * An ...
Remote Mychart information
See Ohio salary details
$79.4K - $86.9K
5% of jobs
$86.9K - $94.5K
6% of jobs
$94.5K - $102.1K
12% of jobs
$103.3K is the 25th percentile. Wages below this are outliers.
$102.1K - $109.6K
12% of jobs
$109.6K - $117.2K
14% of jobs
The median wage is $118K / yr.
$117.2K - $124.8K
15% of jobs
$124.8K - $132.3K
11% of jobs
$133.3K is the 75th percentile. Wages above this are outliers.
$132.3K - $139.9K
11% of jobs
$139.9K - $147.4K
7% of jobs
$147.4K - $155K
4% of jobs
$155K - $162.6K
4% of jobs
$79.4K
$120.8K
$162.6K
How much do remote mychart jobs pay per year?
As of May 28, 2026, the average yearly pay for remote mychart in Ohio is $120,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,600.00 and $136,400.00 per year, depending on experience, location, and employer.
What is a Remote MyChart job?
A Remote MyChart job typically involves providing support for patients and healthcare providers using the MyChart patient portal. Responsibilities may include troubleshooting technical issues, assisting with account access, and guiding users on how to navigate MyChart's features. These roles are often customer service, IT support, or healthcare-related positions that require knowledge of electronic health records (EHR) systems. Most jobs are work-from-home positions, allowing employees to assist users remotely via phone, chat, or email.
What are the key skills and qualifications needed to thrive in the Remote Mychart position, and why are they important?
To thrive in a Remote MyChart Support role, you need a solid understanding of electronic health record (EHR) systems, especially Epic MyChart, and experience in healthcare IT support or patient services. Familiarity with Epic certifications, secure communication platforms, and help desk ticketing systems is often required. Excellent problem-solving skills, patience, and effective communication are crucial for supporting users remotely and addressing their concerns. These skills ensure that patients and healthcare providers can efficiently access and navigate MyChart, resulting in improved patient engagement and operational efficiency.
What does a typical day look like for someone working in Remote MyChart Support?
A typical day for a Remote MyChart Support professional involves responding to user inquiries via phone, email, or chat, assisting patients with account setup, troubleshooting access issues, and guiding users through MyChart features like appointment scheduling or medical record viewing. You will also document cases in a ticketing system, escalate complex technical problems to higher-level support, and sometimes conduct virtual training sessions for patients or staff. Collaboration with IT teams, clinicians, and administrative staff is common to resolve user issues efficiently. This role is primarily independent but relies on timely communication and teamwork to ensure a positive user experience and maintain the integrity of patient health information.
More about Remote Mychart jobs
What are popular job titles related to Remote Mychart jobs in Ohio? For Remote Mychart jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Mychart jobs in Ohio look for? The top searched job categories for Remote Mychart jobs in Ohio are:
What cities in Ohio are hiring for Remote Mychart jobs? Cities in Ohio with the most Remote Mychart job openings:
Full-time
Posted 17 days ago
Kettering Health rating
7.2
Based on 180 frontline employees who took The Breakroom Quiz
326th of 864 rated healthcare providers
Job description
Incentives
Support Services | Miamisburg | Full-Time | Days
OverviewKettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
Preferred Qualifications- Being highly collaborative and taking initiative in a remote team environment preferred
- An innovative, curious, and tenacious spirit preferred
- A critical application thinker
Utilizing agile and other applicable IS frameworks as a guide, IT Analyst II team members work as part of a collaborative team to solve customer issues and support healthcare applications and systems. The IT Analyst II utilizes analytical thinking to understand and document requirements and workflows with the goal of maximizing the value created for their customers. The IT Analyst II participates in all phases of the software development lifecycle and performs other duties as assigned.
- Provide prompt support of customer issues, identifying the root cause and developing creative solutions to correct application problems. Consistently utilizes critical thinking and analytic abilities in seeking and resolving issues.
- Provide support for assigned applications by maintaining vendor recommended application version. Show ability to collaborate with vendor on escalated issues with complex applications
- Maintain server health through patching, reboots, and supported software versions
- Participate in on-call rotations to provide off-hours application support
- Collaborate with stakeholders to understand operational needs, risks and requirements of projects and enhancements. Gather, document, and analyze requirements (business, data, and integration) and workflow processes.
- Participate or Lead in the design process and complete the assigned tasks for more complex development and unit/integration testing
- Develop and maintain application support documentation. Educate end-users and team members as needed.
- Participate in mentoring/training through the following methods:
- Conduct pair programming events to train others
- Facilitate knowledge sharing sessions
- Identify self-training opportunities and/or conferences that align with yearly goals
Education and Experience
- Associate degree or equivalent combination of education, certification, and experience
- 3 or more years of relevant experience
- Epic Certification within 1 year of hire
- ITIL Certified (Information Technology Infrastructure Library) preferred
- Epic Mychart certification highly preferred
- Experience working in an Agile environment preferred
What Kettering Health employees say
Pay
Benefits
Hours and flexibility
Workplace
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