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Remote Msp System Administrator Jobs in Michigan

Thrive

Systems Administrator

Holland, MI · On-site +1

Position Overview System Administrators provide remote support across diverse, multi-tenant ... Required Qualifications * 3-5 years in IT support/operations, including MSP or multi-tenant ...

GDI Infotech

Level 3 Service Desk Support

Ann Arbor, MI · Remote

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Support and administer Microsoft 365, Azure, and other cloud-based solutions * Diagnose and resolve ...

Harbor Industries

Enterprise Admin I

Charlevoix, MI · On-site +1

This position will also help research and implement systems needed as directed by the CTO The ... remote locations, including Harbor's facilities approximately 2x per year Other duties may be ...

Everlight Solar

Salesforce Administrator

Detroit, MI · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... systems and processes Requirements: * Minimum two years of experience as a Salesforce.com ...

Sentinel

Solution Architect Specialist

Grand Rapids, MI · On-site +1

$62K - $75K/yr

This position can be remote but must provide occasional support onsite at any of our office ... Prior experience with VAR, MSP, systems integrator, technology reseller, distributor, or ...

Ivy Rehab Network

HRIS Analyst

Kalamazoo, MI · On-site +1

Administer and support assigned Workday functional areas through configuration maintenance ... Live by values that prioritize teamwork, growth, and serving others. #LI-Remote #LI-ST1 We are an ...

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Remote Msp System Administrator information

What is a Remote MSP System Administrator?

A Remote MSP (Managed Service Provider) System Administrator is an IT professional who manages, monitors, and maintains the technology infrastructure of clients from a remote location. They handle tasks such as server administration, software updates, network security, and technical support, all through remote tools and platforms. Working for an MSP means supporting multiple clients, often simultaneously, and ensuring their systems remain secure, stable, and efficient. This role requires strong problem-solving skills and familiarity with a variety of IT environments.

What are the key skills and qualifications needed to thrive as a Remote MSP System Administrator?

To thrive as a Remote MSP System Administrator, you need strong expertise in network management, server administration, cybersecurity, and a solid understanding of Windows and Linux environments, often supported by certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and backup solutions is typically required. Excellent problem-solving abilities, clear communication, and the ability to work independently are critical soft skills in this remote role. These skills ensure efficient client support, secure network operations, and effective incident resolution across diverse client environments.

What are some common challenges faced by Remote MSP System Administrators, and how can they be effectively managed?

Remote MSP System Administrators often encounter challenges such as managing multiple client environments, troubleshooting issues without onsite access, and balancing urgent support tickets across various time zones. To effectively manage these challenges, strong organizational skills, clear communication, and robust remote monitoring tools are essential. Proactively documenting procedures, maintaining regular client updates, and leveraging automation can also help streamline workflows and reduce response times.

What is the difference between Remote Msp System Administrator vs Remote Msp Network Technician?

AspectRemote Msp System AdministratorRemote Msp Network Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged service providers, remote support, client sitesNetwork infrastructure, troubleshooting, remote and on-site
Employer & Industry UsageIT service providers, MSPs, tech support firmsNetwork service providers, MSPs, enterprise IT teams

The Remote Msp System Administrator and Remote Msp Network Technician roles share many certifications and work environments, often within MSPs and IT service firms. While the System Administrator focuses on overall system management, server administration, and user support, the Network Technician specializes in network infrastructure, troubleshooting, and connectivity issues. Both roles are essential in MSP operations, but their core responsibilities differ, with the System Administrator overseeing broader IT systems and the Network Technician concentrating on network-specific tasks.

What are the most commonly searched types of Msp System Administrator jobs in Michigan?

The most popular types of Msp System Administrator jobs in Michigan are:

What are popular job titles related to Remote Msp System Administrator jobs in Michigan?

For Remote Msp System Administrator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Msp System Administrator jobs in Michigan look for?

The top searched job categories for Remote Msp System Administrator jobs in Michigan are:

What cities in Michigan are hiring for Remote Msp System Administrator jobs?

Cities in Michigan with the most Remote Msp System Administrator job openings:

Remote Msp System Administrator jobs near you
Infographic showing various Remote Msp System Administrator job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Systems Administrator

Holland, MI • On-site, Remote

Thrive
See more jobs at Thriveexternal

Full-time

Re-posted 8 days ago

Job description

SHIFT: Monday to Friday 11 AM to 8 PM ET
About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
System Administrators provide remote support across diverse, multi-tenant environments, handling escalated incidents and complex service requests. The role involves advanced troubleshooting, implementing changes, coordinating with other teams, and serving as an escalation point for engineers within the team, while maintaining clear client communication. Thrive seeks technically proficient professionals with strong verbal and written skills, a desire to learn across all aspects of IT, and the ability to thrive in a fast-paced, collaborative environment with broad technical exposure and opportunities for growth.
Requirements
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform secondary response and advanced troubleshooting of escalated customer issues, addressing single-user and system-impacting incidents while accurately documenting all actions in Thrive's tools.
  • Analyze and document unfamiliar client server, workstation, and network environments to determine the fastest and most effective path to incident resolution.
  • Support and troubleshoot diverse computing environments across a wide range of business clients.
  • Perform rapid root-cause analysis of workstation-, server-, and network-level incidents, including complex and escalated issues.
  • Troubleshoot and resolve high-level workstation, server, and network incidents independently, following Thrive's standard operating procedures and best practices.
  • Utilize appropriate software utilities and vendor- or application-specific tools to achieve timely resolution of customer incidents.
  • Set and manage client expectations throughout the troubleshooting process, providing appropriate updates, next steps, and demonstrating the correct level of urgency.
  • Communicate troubleshooting actions and resolutions clearly, using technical or non-technical language appropriate to the audience.
  • Provide guidance to clients on applications, Thrive best practices, and general infrastructure standards.
  • Develop, document, and help implement client standards based on Thrive best practices; evaluate client environments and identify opportunities for improvement.
  • Identify recurring issues and contribute to permanent resolutions through problem management and continuous improvement initiatives.
  • Review client environments for security best practices, proactively identifying risks and participating in change management activities.
  • Monitor and manage escalated service tasks, ensuring proper prioritization, documentation, and escalation.
  • Provide escalated support, mentoring, and technical leadership to other engineers, collaborating with team leadership to improve service delivery.

Required Qualifications
  • 3-5 years in IT support/operations, including MSP or multi-tenant experience.
  • Deep experience with Windows Server, Active Directory, Azure AD/Entra, Exchange/M365 admin, Intune, and SharePoint.
  • Competent in networking (Layer 2/3, VLANs, DHCP/DNS, NAT, site-to-site VPNs).
  • Experience with endpoint security (EDR/AV), backup/DR, patch management.
  • Proficient with PowerShell scripting and automation.
  • Strong incident management, change control, and documentation.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.
  • Excellent customer service skills

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications
  • CompTIA Network+ / A+
  • Microsoft Certified: Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)
  • ITIL v4 Foundation (modules).

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