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Remote Msp Account Manager Jobs in Addison, TX (NOW HIRING)

About Darkhorse Tech Darkhorse Tech is a medium sized MSP (Managed Services Provider), working ... The field account manager supports both goals. This role is a vital part in the organization and is ...

About Darkhorse Tech Darkhorse Tech is a medium sized MSP (Managed Services Provider), working ... The field account manager supports both goals. This role is a vital part in the organization and is ...

Location: remote based position will cover accounts across the US, must be based in the US. About the Role : In this opportunity as an Account Manager you will: Sales Execution & Revenue Growth * Own ...

Account Manager

Dallas, TX · On-site +1

$90K/yr

The Account Manager (AM) reports to the Senior Account Manager (Team Lead) and serves as the ... General office working conditions can be remote work from home or in the office. Each department ...

New

Account Manager

Dallas, TX · Remote

$105K - $205K/yr

Account Manager Sales Department Position Summary: Mirapath is looking for a goal-oriented ... This is a field-based remote role. Work Arrangement : On-site, Hybrid & Remote Multiple Locations

New

Account Manager

Dallas, TX · Remote

$105K - $205K/yr

Account Manager Sales Department Position Summary: Mirapath is looking for a goal-oriented ... This is a field-based remote role. Work Arrangement : On-site, Hybrid & Remote Multiple Locations

New

B2C Account Manager

Dallas, TX · Remote

$60K - $80K/yr

As a fully remote, entrepreneurial company, we foster a collaborative, high-performing culture ... We are seeking a proactive, detail-oriented Account Manager to support the growth and success of ...

B2C Account Manager

Dallas, TX · Remote

$60K - $80K/yr

As a fully remote, entrepreneurial company, we foster a collaborative, high-performing culture ... We are seeking a proactive, detail-oriented Account Manager to support the growth and success of ...

Senior Account Manager

Dallas, TX · Remote

$100K - $130K/yr

This position will be fully remote and based in the Dallas-Fort Worth metro area in Texas ... Strong understanding of account management & the strategic selling process * Effective problem ...

Be Seen First

Entry-Level Account Representative Remote Opportunity | Full-Time First-Year Earning Potential: $80 ... Leadership development and management pathways * Clear growth trajectory with advancement potential ...

Account Manager II

Irving, TX · Remote

$68K - $114K/yr

This is a remote position, but candidate must live in Dallas/Fort Worth area. ESSENTIAL FUNCTIONS ... Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a ...

New

Account Manager II

Irving, TX · Remote

$68K - $114K/yr

This is a remote position, but candidate must live in Dallas/Fort Worth area. ESSENTIAL FUNCTIONS ... Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a ...

Technical Account Manager

Dallas, TX · On-site +1

$65K - $75K/yr

We're a fully remote team of builders who love turning complex problems into simple, elegant ... About the Role We are looking for a Technical Account Manager (TAM) who thrives at the intersection ...

About the Job The Senior Account Manager is the commercial owner of the customer relationship ... If remote, Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID ...

The Key Account Manager is responsible for successfully managing the assigned territories and is ... This is a remote position, but candidate must reside in Texas. Candidate must be able to skillfully ...

The Key Account Manager is responsible for successfully managing the assigned territories and is ... This is a remote position, but candidate must reside in Texas. Candidate must be able to skillfully ...

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Remote Msp Account Manager information

See Addison, TX salary details

$28.6K

$63.7K

$102.6K

How much do remote msp account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote msp account manager in Addison, TX is $63,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $76,000.00 per year, depending on experience, location, and employer.

What is a remote MSP account manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a remote MSP account manager?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.

What are some common challenges faced by remote MSP account managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

What job categories do people searching Remote Msp Account Manager jobs in Addison, TX look for?

The top searched job categories for Remote Msp Account Manager jobs in Addison, TX are:

What cities near Addison, TX are hiring for Remote Msp Account Manager jobs?

Cities near Addison, TX with the most Remote Msp Account Manager job openings:

Territory Account Manager

Darkhorse Tech, Inc.

Dallas, TX • On-site, Remote

$60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 5 days ago


Key responsibilities

  • Visit existing and potential clients to assess their needs, present solutions, and close deals.

  • Analyze client data to identify suitable IT solutions and prepare proposals for service changes.

  • Build and enhance client relationships through face-to-face interactions, quarterly business reviews, and proactive engagement.


Darkhorse Tech rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

2nd of 226 rated it services


Job description

About Darkhorse Tech
Darkhorse Tech is a medium sized MSP (Managed Services Provider), working predominantly in the Dental Vertical. This company is owned and run by the original founder and after rapidly growing for the last 11 years, the company is looking to have sustainable, slower growth and focus on two key items. First, excellence in service and project delivery and secondly development of people, and process. The field account manager supports both goals. This role is a vital part in the organization and is what allows us to maintain strong relationships with our existing clients and bring on new clients in an area of strength. The Territory Account Manager is required to have a strong work ethic, and personal drive, and sets an example for the rest of the team. This is a fast-paced environment, with successful clients and requires many different skills and abilities to be successful. Darkhorse is looking for energy, enthusiasm, and a person ready to be a part of a great company.
Description
The Territory Account Manager plays a key role in maintaining and strategically expanding the client base of Darkhorse Tech, an IT company specialized in the dental industry. The Territory Account Manager is responsible for: visiting existing and potential clients, identifying cultural "fit", assessing their needs, presenting solutions, and closing deals. The field account manager works closely with the technical and sales teams to ensure high-quality service and project delivery. The ideal candidate for this position has excellent communication, negotiation, and problem-solving skills, as well as a strong knowledge of IT products and services.
Duties and Responsibilities
  • Reports Directly to the VP of Sales
  • Analyze client data to identify solutions (i.e. VOIP, Cloud, HIPAA, Software, etc.)
  • Schedule and perform QBR
  • Problem resolution when conflict exists between client and support or billing
  • Prepare proposals for add/move/change work
  • Enhance client relationships
  • Build a network of referral sources
  • Face to face drop ins on clients
  • Review monthly reports to see escalated ticket volume and proactively engage to solution

Skills and Qualifications
  • Must be based out of and work from Dallas, TX
  • Ability to multitask
  • Exceptional customer service skills and ability to de-escalate customers when needed
  • Some technical background
  • Ability to make smart decisions under pressure.
  • Great interpersonal skills
  • Attention to detail.
  • Ability to stay organized while working on numerous projects with different moving parts.
  • Familiarity with a variety of IT concepts, practices, and procedures related to technology operations.
  • Excellent written and verbal communication skills in a business environment.
  • Ability to learn quickly and adapt.
  • Ability to think on your feet and troubleshoot tough problems without assistance from others.
  • Prolonged periods of sitting at a desk and working on a computer, as well as traveling by car.

This is a hybrid role, and you will be spending approximately 75% of your time in the field.
Benefits
Darkhorse Tech provides a comprehensive suite of benefits. These include, but are not limited to:
  • Medical
  • 401(k) with 4% match
  • PTO
  • Dental

Expected Salary: $60,000 plus bonus structure

What Darkhorse Tech employees say

Benefits

Hours and flexibility

Workplace

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