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Remote Moves Adds Changes Jobs in Florida (NOW HIRING)

Greenberg Traurig LLP

This role can be based in various offices, on a remote basis. This role reports to the Director of ... Processes all moves, adds, changes, and disconnects for voice and data circuits * Integrates ...

TaxRise

Remote Sales Representative (FL)

Miami, FL · Remote

$8.0K - $13K/mo

... to move forward * CRM Documentation: Accurately record client interactions and financial ... changes or inconsistent sales performance WHAT WE OFFER We believe in taking care of our team so ...

Elite Escapes

Travel Planner

Pensacola, FL · Remote

As a Remote Travel Planner (Sales-Focused) , you'll turn travel dreams into booked itineraries by ... Resolve questions and concerns promptly and professionally (payments, date changes, room upgrades ...

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Remote Moves Adds Changes information

What is a remote moves adds changes technician?

Remote Moves Adds Changes (MAC) refer to the process of making adjustments to a company's IT infrastructure or telecommunications systems from a remote location. This includes adding new users or devices, moving existing ones, and changing configurations or permissions, all without needing to be physically present. Remote MAC services help organizations adapt quickly to changes, minimize downtime, and ensure business continuity. These tasks are usually handled by IT professionals or managed service providers using secure remote access tools.

What skills and qualifications are needed to thrive as a remote moves adds changes technician?

To thrive as a Remote MAC Technician, you need a solid understanding of IT infrastructure, network configurations, and troubleshooting, often supported by certifications like CompTIA A+ or Cisco CCNA. Familiarity with remote desktop tools, ticketing systems, and enterprise communication platforms is typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills in this role. These capabilities ensure seamless management of IT changes, minimize downtime, and provide excellent support to end users in distributed environments.

What are common challenges faced by remote moves adds changes technicians, and how can they be addressed?

Professionals in Remote Moves, Adds, and Changes (MAC) roles often face challenges such as coordinating changes across different time zones, ensuring minimal disruption to end users, and managing multiple requests simultaneously. To address these challenges, clear communication with stakeholders, effective use of ticketing systems, and maintaining detailed documentation are essential. Additionally, staying up-to-date with remote access tools and automation can help streamline processes and reduce errors, making remote MAC operations smoother and more efficient.

What is the difference between Remote Moves Adds Changes vs Remote Network Technician?

AspectRemote Moves Adds ChangesRemote Network Technician
Primary RoleManaging and executing remote network moves, additions, and changesInstalling, troubleshooting, and maintaining network hardware and software remotely
CertificationsNetworking certifications (e.g., CompTIA Network+, Cisco CCNA)Networking certifications (e.g., CompTIA Network+, Cisco CCNA)
Work EnvironmentPrimarily remote, client sites, or data centersPrimarily remote with on-site visits for hardware setup or repairs
Industry UsageTelecommunications, IT services, enterprise networksIT services, telecommunications, enterprise network support

Remote Moves Adds Changes focuses on managing remote network modifications, while Remote Network Technicians handle installation and troubleshooting of network hardware remotely. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Moves Adds Changes jobs in Florida?

The most popular types of Moves Adds Changes jobs in Florida are:

What are popular job titles related to Remote Moves Adds Changes jobs in Florida?

For Remote Moves Adds Changes jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Moves Adds Changes jobs in Florida look for?

The top searched job categories for Remote Moves Adds Changes jobs in Florida are:

What cities in Florida are hiring for Remote Moves Adds Changes jobs?

Cities in Florida with the most Remote Moves Adds Changes job openings:

Remote Moves Adds Changes jobs near you

Telecommunications Manager

On-site, Remote

Greenberg Traurig LLP
1 - 5K employees

9.4

Company rating: 9.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 34 rated law firms

Great coworkers

People enjoy working here

Good employer

Learn more about Greenberg Traurig LLPexternal

Full-time

Posted 29 days ago

Job description

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Technology Team as a Telecommunications Manager located in various offices.
We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role can be based in various offices, on a remote basis. This role reports to the Director of Network Systems.
Position Summary
The Telecommunications Manager oversees all telecommunications services and systems for the firm, including management of the current Avaya telephony platform and strategic planning for future technology adoption. This role leads a telecom team, manages vendor relationships, ensures billing compliance, and develops a multi-year roadmap to guide the firm through technology transitions-with emphasis on security, compliance, and business continuity.
Key Responsibilities
Strategic Planning & Technology Leadership
  • Manages and optimizes the firm's Avaya telephony platform while evaluating emerging technologies (cloud PBX, UCaaS) for future growth
  • Develops and executes transition plans from legacy systems to modern platforms with minimal disruption to operations
  • Creates a multi-year telecommunications roadmap aligned with firm objectives
  • Leads assessment and selection of telephony solutions that support secure communications, remote work, and hybrid arrangements

Operations & Implementation
  • Oversees provisioning, installation, and maintenance of all telecommunications hardware, software, and services
  • Coordinates service installations with carriers, ensuring target dates and quality standards are met
  • Processes all moves, adds, changes, and disconnects for voice and data circuits
  • Integrates telephony systems with legal practice management software and collaboration platforms (Microsoft Teams, Zoom)

Vendor & Budget Management
  • Manages all telecom vendor relationships and contracts
  • Reviews, analyzes, and audits telecommunications invoices for accuracy and compliance
  • Researches and resolves billing disputes; escalates unresolved issues as needed
  • Develops and manages telecommunications budgets
  • Negotiates contracts and identifies cost-saving opportunities

Team Leadership
  • Directs and develops the telecommunications team to meet performance and availability commitments
  • Ensures staff training, motivation, and professional development
  • Fosters a customer-service orientation across all telecom support functions

Compliance & Business Continuity
  • Maintains up-to-date documentation of all systems, user guides, and training materials
  • Participates in disaster recovery and business continuity planning and testing
  • Ensures compliance with legal industry standards (HIPAA, GDPR, ABA guidelines) as they relate to telecommunications

Qualifications
Skills & Competencies
  • Excellent verbal and written communication skills
  • Superb customer service skills including the ability to understand both internal and external client needs and expectations and provide excellent service to meet or exceed client expectations
  • Excellent organizational and interpersonal skills
  • Strong project management skills including prior experience managing IT projects
  • Excellent attention to detail and problem-solving skills
  • Strong analytical and troubleshooting skills
  • Effectively plans, organizes and manages resources to successfully complete specific objectives for self and/or others
  • Requires critical thinking and decision-making skills such as the ability to successfully assess options and implications in order to identify value added solutions
  • Clearly defines job expectations for individuals and teams, coaches for success, provides training and effectively evaluates performance
  • Ability to accurately follow documented procedures and a strong aptitude for learning new technologies as they are incorporated into the computing environment
  • Demonstrated ability to lead migrations from legacy telephony systems to cloud or hybrid platforms
  • Strong understanding of secure telephony solutions, encryption, and privacy controls

Education & Prior Experience
  • Bachelor's degree preferred
  • 8+ years managing enterprise telephony systems, preferably in a law firm or professional services environment
  • Expert-level knowledge of the Avaya telephony platform required
  • Extensive experience with additional telephony platforms, including cloud-based and UCaaS solutions (e.g., Microsoft Teams, Zoom, SIP, RingCentral, Cisco)
  • Proven track record of successful technology adoption and change management
  • Experience with vendor management, contract negotiation, and telecommunications budgeting
  • Avaya certifications (ACIS, ACSS, or equivalent), Microsoft Teams Voice/Telephony certifications, UCaaS or cloud telephony certifications preferred

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.

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