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Remote Monitoring Jobs in Dallas, TX (NOW HIRING)

GardaWorld

Remote Service Technician

Addison, TX · On-site +1

$24/hr

The Remote Services Technician I plays a critical role in keeping our security and monitoring systems running smoothly. In this customer-facing, technical support position, you'll serve as the first ...

GardaWorld

Remote Service Technician

Addison, TX · Remote

$24/hr

The Remote Services Technician I plays a critical role in keeping our security and monitoring systems running smoothly. In this customer-facing, technical support position, you'll serve as the first ...

GardaWorld

Remote Service Technician

Addison, TX · Remote

$24/hr

The Remote Services Technician I plays a critical role in keeping our security and monitoring systems running smoothly. In this customer-facing, technical support position, you'll serve as the first ...

Solvency Now

Bookkeeper Remote

Arlington, TX · On-site +1

$20 - $29/hr

Remote Bookkeeper (Full-Time) - QuickBooks Online Experienced Location: Tampa, FL (Fully Remote ... Additional responsibilities may include monitoring loans, assisting with budgeting, and payroll ...

Solvency Now

Bookkeeper Remote

Arlington, TX · Remote

$20 - $29/hr

Remote Bookkeeper (Full-Time) - QuickBooks Online Experienced Location: Tampa, FL (Fully Remote ... Additional responsibilities may include monitoring loans, assisting with budgeting, and payroll ...

Camesi Agency

Sales Manager Remote

Dallas, TX · Remote

$80K - $120K/yr

Monitor team performance using metrics and reporting; identify opportunities for improvement and ... What we offer: * 100% remote work with a flexible schedule. * Competitive compensation structure ...

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Monitor client satisfaction and escalate concerns when necessary * Support daily administrative and ...

Fisher Agencies

Remote Entry-Level Leader

Dallas, TX · Remote

$141K/yr

As a Remote Entry-Level Leader, you will support and mentor sales agents, help monitor performance, and assist in developing sales strategies aimed at driving success after you learn the business ...

YO AI Labs

Clinicia Expert - Remote

Dallas, TX · Remote

$150 - $200/hr

Clinician Expert Remote Job Type: Contractor Location: Remote Job Overview We are seeking ... Direct experience with clinical trials as an investigator, sub-investigator, medical monitor ...

YO AI Labs

Oncology Expert - Remote

Dallas, TX · Remote

$150 - $200/hr

Oncology Expert Remote Job Type: Contractor Location: Remote Job Overview We are seeking ... Direct experience with clinical trials as an investigator, sub-investigator, medical monitor ...

YO AI Labs

Hematology Expert - Remote

Dallas, TX · Remote

$150 - $200/hr

Hematology Expert Remote Job Type: Contractor Location: Remote Job Overview We are seeking ... Direct experience with clinical trials as an investigator, sub-investigator, medical monitor ...

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Remote Monitoring information

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How much do remote monitoring jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote monitoring in Dallas, TX is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.12 per hour, depending on experience, location, and employer.

What is remote monitoring?

A Remote Monitoring job involves overseeing systems, devices, or processes from a remote location using specialized software and tools. This role is common in industries like healthcare, IT, security, and industrial operations, where continuous monitoring is required to ensure efficiency, security, and performance. Responsibilities may include analyzing data, identifying issues, troubleshooting problems, and taking necessary actions without being physically present.

What are the typical daily responsibilities in remote monitoring?

In a Remote Monitoring position, your daily tasks usually involve overseeing system dashboards, analyzing alerts or data feeds, and responding to incidents as they arise. You may also be responsible for generating routine reports, documenting anomalies, and coordinating with on-site teams or technical support staff to resolve issues. Many roles require maintaining clear communication channels with stakeholders and following established protocols to ensure minimal downtime or disruption. This work is critical for businesses that depend on uninterrupted system performance, such as in IT infrastructure, facilities management, or industrial operations.

What are the key skills and qualifications needed to thrive in remote monitoring?

Excelling in a Remote Monitoring role requires a strong attention to detail, analytical thinking, and expertise in data interpretation, often supported by experience or education in IT, engineering, or a related technical field. Familiarity with remote monitoring software, IoT platforms, alarm management systems, and sometimes certifications like CompTIA Network+ or vendor-specific credentials are common technical requirements. Strong communication, problem-solving, and the ability to remain calm under pressure are important soft skills for success. These abilities ensure timely detection and response to issues, optimize system performance, and maintain safety and operational continuity.

What are popular job titles related to Remote Monitoring jobs in Dallas, TX?

For Remote Monitoring jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Monitoring jobs in Dallas, TX look for?

The top searched job categories for Remote Monitoring jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Monitoring jobs?

Cities near Dallas, TX with the most Remote Monitoring job openings:

Remote Monitoring jobs near you
Infographic showing various Remote Monitoring job openings in Dallas, TX as of September 2026, with employment types broken down into 89% Full Time, 3% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,949 per year, or $15.8 per hour.

Remote Service Technician

Addison, TX • On-site, Remote

GardaWorld
Public Safety Administration • 1 - 5K employees
Learn more about GardaWorldexternal

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

GardaWorld rating

5.2

Company rating: 5.2 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

88th of 119 rated security

Job description


Be the Front Line of Smart Security & Technical Support!
The Remote Services Technician I plays a critical role in keeping our security and monitoring systems running smoothly. In this customer-facing, technical support position, you'll serve as the first point of contact for technicians and clients-troubleshooting network video recorders, cameras, audio devices, and basic networking issues while delivering a calm, professional experience. You'll take ownership of issues from intake through resolution, collaborate closely with internal teams, and escalate thoughtfully when needed.
This role is ideal for someone who enjoys problem-solving, communicating clearly under pressure, and working as part of a highly connected remote team. Comprehensive training is provided, setting you up for success and long-term growth in a fast-paced technical environment.
What's in it for You
  • Competitive salary: $24 / hr
  • Work site location: Addison, TX
  • Set schedule: 7am-7pm CST (9am-6pm shift or 10am-7pm shift)
  • Flexibility is essential, as team members must be available to work nights, weekends, and holidays as needed.
  • Overtime may be required based on business needs.
  • Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
  • Career growth: career growth opportunities at ECAM
Your Responsibilities as Position Title
  • Answer, process, and document incoming calls from technicians and customers.
  • Execute troubleshooting steps, ask clarifying questions, and identify root causes of concerns.
  • Maintain effective call/ticket ownership, ensuring timely resolutions and ongoing communication on issues.
  • Comply with corporate and departmental policies and procedures.
  • Assist the Project Management team in setting up new accounts for monitoring.
  • Address more straightforward technical problems, including troubleshooting basic IP cameras, networking issues, and audio units.
  • Escalate issues to higher-tier specialists or field service dispatch when necessary.
  • Provide guidance to field technicians over the phone.
  • Collaborate with customer/3rd party personnel to resolve internal network issues.
  • Participate in special projects and perform additional duties as required.
  • Work closely with a team for daily tasks, remaining constantly in communication via voice chat.
  • Manage time efficiently, organize and prioritize tasks, and demonstrate ownership in a remote professional arrangement.
  • Maintain confidentiality and express understanding/empathy toward clients and their situations.
  • Utilize active listening skills, probing and troubleshooting questions, and creative problem-solving for first-contact resolution.
  • Demonstrate excellent writing, interpersonal, and communication skills.
  • Perform other duties as required
Your Qualifications
  • Authorized to work in the United States
  • Able to pass an extensive screening process
  • High School Degree or GED required.
  • Preferred: Graduates of a Associate's Degree in Information Technology, Computer, Engineering, or Business.
  • Professional Technology Certifications (Microsoft, ITIL, CompTIA, Cisco, etc.) are highly desirable.
  • Minimum of 1-2 years of working experience in a technology role, preferably with basic technical support experience.
  • Experience in CCTV with IP Cameras, VMS Systems, and network appliances is beneficial.
  • Knowledge of monitoring systems such as Zabbix, Prometheus, etc.
  • Familiarity with Remote Troubleshooting tools (VNC, TeamViewer, Splashtop).
  • Experience with a ticketing system
Your skills and competencies
  • Technical Troubleshooting Fundamentals
  • Customer Communication & Professionalism
  • Issue Ownership & Follow-Through
  • Time Management & Remote Work Discipline
  • Collaboration & Escalation Judgment

ECAM: Safeguarding Sites with Innovation
ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7.
It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

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