Overview
As a Scheduling Coordinator, you would be responsible for the coordination of scheduling tests and procedures for Outpatient Services with possibly working form a phone queue answering calls as they come in. Additional duties include managing fax-in software from outside physician offices for documents related to upcoming appointments. This is a very busy, ever changing, fast-paced department. Hours are 9am-5:30pm Monday through Friday will work remote after training.
Responsibilities
- Coordinate the scheduling of tests and procedures for Outpatient Services.
- Manage incoming calls, potentially working from a phone queue to assist patients and providers.
- Process and organize documents related to upcoming appointments using fax-in software from outside physician offices.
- Adapt to the dynamic, fast-paced nature of the department, handling frequent changes efficiently.
- Maintain professionalism and accuracy in all scheduling and documentation tasks.
Qualifications
- Completion of High School or the equivalent
- Knowledge of medical terminology required
- Basic knowledge of computers required
- Previous healthcare or medical office experience required
- Strong communication and customer service skills required.
- Ability to work independently.
- Able to perform several simultaneous tasks in an organized manner.
- Ability to process information quickly and accurately while in a stressful environment.
- Must be able to type 35 to 40 wpm
FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.