Description Fully Remote Opportunity Position Summary The Senior Enterprise Application Support ... Microsoft 365, Entra ID, Exchange Online, SharePoint, Intune, or hybrid Microsoft environments.
Description Fully Remote Opportunity Position Summary The Senior Enterprise Application Support ... Microsoft 365, Entra ID, Exchange Online, SharePoint, Intune, or hybrid Microsoft environments.
Remote Microsoft Intune information
What is a remote Microsoft Intune specialist?
A Remote Microsoft Intune specialist is a professional who manages and supports Microsoft Intune, a cloud-based device management solution, from a remote location. They are responsible for configuring, deploying, and troubleshooting Intune to help organizations manage mobile devices, applications, and security policies. Working remotely, these specialists ensure endpoints remain secure and compliant without being physically present in the office. Their role often includes assisting IT teams, providing technical support, and implementing best practices for device and application management.
What are the key skills and qualifications needed to thrive as a remote Microsoft Intune specialist?
To thrive as a Remote Microsoft Intune Specialist, you need strong expertise in endpoint management, mobile device management (MDM), and a solid understanding of Windows operating systems, typically backed by certifications like Microsoft Certified: Endpoint Administrator Associate. Proficiency with Microsoft Intune, Azure Active Directory, and related cloud management tools is essential for daily operations. Excellent problem-solving, communication, and self-motivation are critical soft skills for remote troubleshooting and client collaboration. These skills ensure secure, efficient device management and seamless support for distributed workforces.
What are some common challenges faced by remote Microsoft Intune administrators and how can they be addressed?
Remote Microsoft Intune administrators often encounter challenges such as troubleshooting endpoint issues without physical access, coordinating device enrollments across distributed teams, and ensuring consistent policy enforcement. Effective communication with end-users and leveraging remote support tools can help bridge the distance gap. Proactively documenting processes, setting clear escalation paths, and staying updated with Intune's latest features are key strategies for overcoming these challenges and maintaining smooth device management.
What is the difference between Remote Microsoft Intune vs Remote Mobile Device Management (MDM) Specialist?
| Aspect | Remote Microsoft Intune | Remote Mobile Device Management (MDM) Specialist |
|---|---|---|
| Certifications | Microsoft Certified: Endpoint Administrator, Intune certifications | Certified Mobile Device Security Professional, MDM certifications |
| Work Environment | IT support, device management, cloud-based administration | Device configuration, security policies, troubleshooting across platforms |
| Industry Usage | IT departments, enterprise device management | IT security firms, enterprise support teams |
Remote Microsoft Intune specialists focus on managing and securing devices using Microsoft's platform, often requiring specific certifications. Remote MDM Specialists handle broader mobile device management across various platforms, emphasizing security and policy enforcement. While both roles involve device management, Intune specialists typically work within Microsoft ecosystems, whereas MDM specialists may work with multiple MDM solutions.
What are the most commonly searched types of Microsoft Intune jobs in Kansas?
The most popular types of Microsoft Intune jobs in Kansas are:
What are popular job titles related to Remote Microsoft Intune jobs in Kansas?
For Remote Microsoft Intune jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Microsoft Intune jobs in Kansas look for?
The top searched job categories for Remote Microsoft Intune jobs in Kansas are:
What cities in Kansas are hiring for Remote Microsoft Intune jobs?
Cities in Kansas with the most Remote Microsoft Intune job openings:
Senior Enterprise Application Support Specialist
Overland Park, KS • On-site, Remote
Full-time
Posted 24 days ago
Job description
Description
Fully Remote Opportunity
Position Summary
The Senior Enterprise Application Support Specialist independently owns and supports business-critical applications. This role ensures applications remain stable, secure, supportable, and aligned with business needs through advanced troubleshooting, vendor coordination, lifecycle management, and automation.
Key Responsibilities
- Own assigned applications, including production support, maintenance, upgrades, monitoring, documentation, and recovery planning.
- Lead troubleshooting and root-cause analysis for complex incidents and recurring issues.
- Coordinate application changes, releases, testing, patches, and implementations.
- Manage vendor escalations, technical issues, deliverables, and deadlines.
- Partner with business and technical teams to identify requirements and improve applications and processes.
- Monitor application health and address reliability, resiliency, and support gaps.
- Maintain support procedures, system diagrams, recovery instructions, and knowledge articles.
- Use PowerShell or similar tools to automate repeatable support and administrative tasks.
- Communicate incident status, risks, changes, and project progress to stakeholders.
- Provide after hours and on-call support.
Requirements
Required Qualifications
- Five or more years of enterprise application support experience.
- Experience independently supporting or owning business-critical applications.
- Strong troubleshooting and root-cause analysis skills.
- Experience with application monitoring, incident response, change management, testing, and documentation.
- Experience coordinating with software vendors and technical and business stakeholders.
- Experience with Git, Azure DevOps, Rest APIs
- PowerShell, python, or comparable scripting experience.
- Strong customer service, organization, communication, and problem-solving skills.
- Associate degree in information technology or a related field, or equivalent relevant experience.
- Ability to provide weekend support when required.
Preferred Experience
Experience with a combination of the following is preferred.
- Microsoft 365, Entra ID, Exchange Online, SharePoint, Intune, or hybrid Microsoft environments.
- Windows Server, SQL Server, IIS, Apache, Active Directory, Group Policy, DNS, or file services.
- Document management, workflow, managed file transfer, monitoring, authentication, or certificate-management platforms.
- Application resiliency, recovery testing, high availability, Linux, or advanced automation.
Other Duties
Duties may change based on organizational needs.
About Trust Technology Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Cooper City, FL, US
Year founded
2011