Remote Microsoft Customer Support Jobs in Rochester, MN

About Gray Media:

Today, we are a growing multimedia company headquartered in Atlanta, Georgia. We are the nation's largest owner of top-rated local television stations and digital assets serving 117 full-power television markets that collectively reach approximately 37% of US television households. The portfolio includes 80 markets with the top-rated television station and 100 markets with the first and/or second highest-rated television station in average all-day ratings across 116 of such markets that were measured by Nielsen in 2025. We also own the largest Telemundo Affiliate group with 46 markets and Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Our additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.

We understand that life needs balance. That is why we offer our employees and eligible family members a comprehensive benefits package, including:

• Comprehensive Medical(Rx), Dental, and Vision Coverage
• Health Savings Account with Company contributions
• Flexible Spending Account
• Employer-paid life and disability benefits
• Paid parental leave benefits
• Adoption and Surrogacy Benefits
• 401(k) Plan, including matching and profit-sharing contributions
• Employee Assistance Program
• Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage
• Paid Time Off, including Relocation PTO
• Focus on Caring

Salary/Wage:

$50,000/yr (DOE + Commission)

Mon. - Fri. (8:00 am - 5:00 pm)

Job Type:

Full-Time

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Job Summary/Description:

Are you a digital native who loves the thrill of the hunt? Do you look at the Twin Cities business landscape and see nothing but untapped potential for the right digital strategy? We’re looking for a Digital Media Executive who doesn’t just "sell ads" but builds digital empires for their clients. This is a remote, autonomous role where you’ll own the Twin Cities market, backed by the powerhouse resources of Gray Digital Media. If you’re a self-starter who thrives on high activity and even higher rewards, we want to talk to you.

Duties/Responsibilities include, but are not limited to: 

What You’ll Do:
• Own the Twin Cities market: Prospect and win new business across the metro area, turning cold leads into long-term digital partners.
• Consult like a pro: Sit down with business owners and marketing execs to dive deep into their goals, then craft the digital roadmap that gets them there.
• Deploy a killer toolkit: Sell our full suite of heavy hitters—OTT/Streaming, Programmatic, Paid Social, SEM/SEO, and Targeted Email—to give your clients a competitive edge.
• Pitch with purpose: Design and present custom, data-driven proposals that don’t just look good—they demonstrate clear, measurable ROI.
• Drive the activity: Hit the ground running with high-volume prospecting and face-to-face meetings (yes, real human connection still matters!).
• Manage the relationship: Be the strategic partner your clients can’t live without, using CRM tools to track performance and optimize their success.

Why You’ll Love It Here:
• Unlimited potential: You’re selling the most advanced digital suite in the industry in one of the most vibrant markets in the country.
• Remote flexibility: Work where you’re most productive while staying connected to a world-class team at KTTC.
• Innovation first: We don’t just follow digital trends; we set them. You’ll always have the latest tools at your fingertips.
• Comprehensive training: Whether you’re a seasoned vet or a rising star, we provide the coaching and support to ensure you’re the smartest person in the room.
• Real impact: You’re helping local Twin Cities businesses grow and thrive in a digital-first world.

Ready to own the Twin Cities and take your career to the next level? Let’s build something big together.

Qualifications/Requirements:

What You Bring:
• Relentless energy: You’re a self-motivated pro who gets a rush from closing a deal and building something from scratch.
• Digital fluency: You understand the difference between OTT and SEO and can explain it to a business owner in a way that makes sense (no jargon allowed).
• Autonomous mindset: You love the freedom of a remote role and have the discipline to manage your own calendar and crush your goals without someone looking over your shoulder.
• Killer communication skills: You’re as comfortable pitching in a boardroom as you are consulting over coffee.
• Strategic "Big Picture" thinking: You don’t just sell products; you solve business problems.
• The "Human" factor: You bring empathy, urgency, and a touch of humor to your work—people actually want to take your call.
• A clean driving record: You’ll be out in the Twin Cities metro regularly, so a valid license and a reliable ride are a must.

If you feel you’re qualified and want to work with a great group of people, go to https://gray.tv/careers#currentopenings, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references

(Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal)

KTTC-TV/Gray Media is a drug-free company

Additional Info:

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.