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Remote Microsoft Customer Support Jobs in Edison, NJ

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

... support, answering inquiries, and ensuring customer satisfaction. If you thrive in a dynamic ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

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All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Edison, NJ

Remote Microsoft Customer Support information

See Edison, NJ salary details

$11

$23

$59

How much do remote microsoft customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote microsoft customer support in Edison, NJ is $23.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $27.36 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What are popular job titles related to Remote Microsoft Customer Support jobs in Edison, NJ?

For Remote Microsoft Customer Support jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft Customer Support jobs in Edison, NJ look for?

The top searched job categories for Remote Microsoft Customer Support jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Microsoft Customer Support jobs?

Cities near Edison, NJ with the most Remote Microsoft Customer Support job openings:

Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Edison, NJ as of August 2026, with employment types broken down into 71% Full Time, 15% Part Time, 6% Temporary, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,895 per year, or $24 per hour.

Customer Experience Representative - Weekend Shift -Part Time

superiorplus

Wayne, PA • Remote

$19.89 - $24/hr

Full-time, Part-time

Posted 10 days ago

Job description

Customer Experience Representative (Advanced Support)

1-Year Contract | Remote | Part-Time Hours | Weekends

As a Customer Experience Representative (Advanced Support), you'll support customers through time-sensitive and complex situations while coordinating with internal teams to ensure safe, reliable service. This remote role is ideal for adaptable problem-solvers who thrive in a fast-paced environment and enjoy making a meaningful impact on the customer experience every day.

We're looking for adaptable problem-solvers who thrive in a fast-paced environment, can confidently navigate multiple systems, and are comfortable working assigned schedules that include weekend coverage. If you're passionate about helping customers, solving complex challenges, and making a meaningful impact every day, we'd love to hear from you.

 

What You'll Do

  • Serve as the primary point of contact for customer inquiries, service requests, and urgent situations, delivering a positive customer experience.
  • Assess customer needs, provide accurate information, and resolve issues efficiently while managing customer expectations.
  • Coordinate with dispatch, logistics, field operations, and other internal teams to ensure timely and effective service delivery.
  • Navigate multiple systems simultaneously to manage orders, update accounts, and maintain accurate records.
  • Identify, escalate, and support the resolution of complex customer concerns, emergencies, and potential safety issues.
  • Build strong relationships with customers and colleagues while contributing to a collaborative, customer-focused team environment.

What You Bring

  • 1+ year of customer service experience, preferably in a contact center, customer support, logistics, or operations environment.
  • Strong problem-solving, communication, and customer service skills, with the ability to manage sensitive or complex situations professionally.
  • Ability to multitask, prioritize effectively, and work confidently across multiple systems and applications.
  • High attention to detail, sound judgment, and a collaborative approach to working with cross-functional teams.
  • Proficiency with Microsoft Office applications; experience with CRM, billing, or dispatch systems is an asset.
  • Availability to work assigned schedules that may include afternoon, evening, overnight, and weekend shifts. Schedules are provided in advance and are based on business needs.
  • Fluency in Spanish is considered an asset.

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What Sets This Role Apart

  • 1-year contract opportunity in a fully remote environment.
  • Meaningful work that directly supports customer safety and service excellence.
  • Exposure to multiple areas of the business, including customer service, operations, logistics, and safety.
  • A collaborative team environment focused on problem-solving and continuous improvement.
  • Full-time hours with flexible schedules assigned in advance, including weekend coverage based on operational needs.
  • The opportunity to make a real impact during critical customer interactions.

The hourly rate for this position is $19.89 -$24.00 per hour.

(If Applicable) This role will be eligible for overtime pay once scheduled work week hours are met

Please note the compensation information shown above is a general guideline only. Pay rate is based on candidate skills, experience, and qualifications; the candidate’s geographical location; and market and business considerations.

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals; we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.

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