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Remote Microsoft Customer Support Jobs in Colorado

HB Travels

Remote Support Specialist

Pueblo, CO · Remote

$20K - $40K/yr

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

HB Travels

Remote Support Specialist

Pueblo, CO · Remote

We are seeking a motivated and customer-focused Remote Support Specialist to join our growing team. This role is ideal for individuals who enjoy helping others, solving problems, and delivering ...

CableLabs

Customer Care Representative

Louisville, CO · On-site +1

$36K - $43K/yr

This department supports SCTE's members, learners, and event participants by delivering consistent ... This position is fully remote and requires a dedicated home workspace with reliable high-speed ...

CableLabs

Customer Care Representative

Louisville, CO · Remote

$36K - $43K/yr

This department supports SCTE's members, learners, and event participants by delivering consistent ... This position is fully remote and requires a dedicated home workspace with reliable high-speed ...

HB Travels

Remote Travel Planning Specialist

Greeley, CO · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We're looking for a motivated and ... Provide exceptional customer support before, during, and after travel Qualifications We're looking ...

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Showing results 21-40

All JobsMicrosoft Customer Support JobsRemote Microsoft Customer Support JobsRemote Microsoft Customer Support Jobs in Colorado

Remote Microsoft Customer Support information

What is the difference between Remote Microsoft Customer Support vs Remote Microsoft Technical Support?

AspectRemote Microsoft Customer SupportRemote Microsoft Technical Support
Required CredentialsCustomer service certifications, basic IT knowledgeTechnical certifications, IT or computer science background
Work EnvironmentCustomer service centers, remote support rolesTechnical support teams, remote troubleshooting
Employer & Industry UsageMicrosoft, customer service industryMicrosoft, IT and software industry
Common Search & ComparisonCustomer support roles, help desk jobsTechnical support roles, IT help desk jobs

Remote Microsoft Customer Support focuses on assisting users with account, billing, and general product inquiries, requiring strong communication skills. Remote Microsoft Technical Support involves troubleshooting technical issues, requiring technical knowledge and certifications. Both roles are remote, but they serve different customer needs within the Microsoft ecosystem.

What are popular job titles related to Remote Microsoft Customer Support jobs in Colorado?

For Remote Microsoft Customer Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft Customer Support jobs in Colorado look for?

The top searched job categories for Remote Microsoft Customer Support jobs in Colorado are:

What cities in Colorado are hiring for Remote Microsoft Customer Support jobs?

Cities in Colorado with the most Remote Microsoft Customer Support job openings:

Remote Microsoft Customer Support jobs near you
Infographic showing various Remote Microsoft Customer Support job openings in Colorado as of August 2026, with employment types broken down into 73% Full Time, 15% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% Remote job distribution.

Senior Yardi Support Specialist

Envolve Client Services Group

Denver, CO • Remote

Full-time

Re-posted 22 days ago

Job description

Envolve Community Management owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Senior Yardi Support Specialist to work remotely.

Role Description

This is a full-time remote role for a Senior Yardi Support Specialist. The Senior Yardi Support Specialist

will be responsible for providing technical and customer support, troubleshooting Yardi software issues,

and ensuring effective communication with the Yardi Support team and users.

Essential Duties and Responsibilities

  • Resolve escalated tickets from the Tier 1 Yardi support queue.
  • Resolve at least 70% of tickets within their ticket queue.
  • Escalate complex issues with proper documentation to the Tier 3 Yardi support queue or Yardi Systems.
  • Serve as a backup to the Tier 1 Yardi support queue.
  • Provide advanced support for all the Yardi products Envolve utilizes.
  • Mentor and guide Tier 1 Yardi Support Specialists with a patient, supportive, and compassionate approach.
  • Complete resident ledger and accounting updates.
  • Develop and maintain custom Yardi reports.
  • Write SQL queries, stored procedures, and scripts to extract and analyze system data.
  • Create automated reporting packages using Report Scheduler and other Yardi tools.
  • Troubleshoot data integrity issues and resolve discrepancies in Yardi databases.
  • Monitor system performance, troubleshoot errors, and ensure data integrity.
  • Analyze business workflows and recommend improvements to system usage and configuration.
  • Document solutions and maintain the knowledge base.
  • Provide user account support and access management.
  • Test and implement new Yardi
  • Work with interface vendors to establish and maintain Yardi data
  • Assist with onboarding new properties and associated
  • Analyze support tickets and work with department heads to create opportunities for additional training. Assist with end user training and development of training guides.
  • Travel to property sites, corporate offices, seminars, events, or any other work-related needs when requested by their supervisor.
  • Assist supporting non Yardi software when requested by their supervisor.
  • Other duties, as assigned.

Required Qualifications

  • Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 7+ years of Yardi Voyager experience including administration and user
  • 7+ years of residential and/or affordable support
  • Experience with Yardi custom reporting and SQL scripting within a Yardi database
  • Experience with ETL, Y2Y and/or custom importing
  • Strong Technical Support and Customer Support experience
  • Excellent communication skills to ensure successful resolution to internal client issues
  • Must be able to work independently and in a team environment
  • Attention to detail and problem-solving skills
  • Solid time management and organizational skills to efficiently complete assigned tasks
  • Ability to interact professionally with a diverse group of co-workers
  • Analytical, interpretive and troubleshooting skills
  • Proficient in Microsoft Office Suite

Preferred Specific Job Knowledge and Skills

  • Experience supporting the following Yardi Products:
    • Voyager 7      
    • Voyager 8 / Elevate
    • Residential      
    • Affordable / Compliance Manager
    • Financial      
    • RentCafe
    • Procure to Pay      
    • CRMIQ
    • Maitenance ID
    • ForecastIQ

EOE Minorities/Female/Disabled/Veterans

Background Screening and Drug Test Required.

Apply