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Remote Merchant Service Jobs in Austin, TX (NOW HIRING)

Senior Technical Product Manager

Austin, TX · Remote

$125K - $165K/yr

Our enterprise-grade software, services and logistics infrastructure - including our own network of ... Remote, Central Time (TX Preferred) | Travel: 0-25% The Senior Technical Product Manager is ...

Showing results 41-47

Remote Merchant Service information

What is a remote merchant service?

Remote merchant services refer to payment processing solutions and support provided to businesses remotely, without requiring in-person interactions. These services help merchants accept credit cards, debit cards, and other electronic payments through online platforms, virtual terminals, or mobile devices. Remote merchant service providers often offer features like secure payment gateways, fraud prevention tools, and customer support to help businesses manage transactions efficiently from any location.

How does a remote merchant service professional typically collaborate with clients and internal teams to resolve payment issues?

Remote Merchant Service professionals often serve as the main point of contact for merchants experiencing payment processing issues. They regularly communicate with clients via phone, email, or chat to gather information and troubleshoot problems. Internally, they work closely with technical support, risk management, and account management teams to escalate and resolve complex issues efficiently. This collaborative approach ensures that merchants receive timely solutions while maintaining strong relationships and upholding service standards.

What are the key skills and qualifications needed to thrive as a remote merchant service representative, and why are they important?

To thrive as a Remote Merchant Service Representative, you need a solid understanding of payment processing, account management, and customer service, often supported by experience in financial services or related fields. Familiarity with CRM software, payment gateways, and secure transaction systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for delivering solutions and building client trust remotely. These skills ensure efficient handling of merchant accounts, effective resolution of issues, and high customer satisfaction in a virtual work environment.

What is the difference between Remote Merchant Service vs Remote Sales Associate?

AspectRemote Merchant ServiceRemote Sales Associate
Required CredentialsBasic sales or merchant account certifications, industry knowledgeSales training, communication skills, sometimes certifications
Work EnvironmentRemote, client-facing, often in financial or payment processing sectorsRemote, client outreach, various industries
Employer & Industry UsagePayment processing companies, financial servicesRetail, wholesale, service industries
Comparison Search IntentUnderstanding roles in payment processingSales roles in various industries

Remote Merchant Service and Remote Sales Associate both involve remote sales activities, but the former focuses on payment processing solutions, while the latter covers broader sales roles across industries. Understanding these differences helps job seekers target the right positions based on their skills and industry interests.

What are popular job titles related to Remote Merchant Service jobs in Austin, TX?

For Remote Merchant Service jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Service jobs in Austin, TX look for?

The top searched job categories for Remote Merchant Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Merchant Service jobs?

Cities near Austin, TX with the most Remote Merchant Service job openings:

Infographic showing various Remote Merchant Service job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Associate Director - WECC Interconnection

Electric Power Engineers

Austin, TX • On-site, Remote

$158K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Overview

We are designing the grid of the future! 

Electric Power Engineers is seeking an Associate Technical Director of Interconnection Services with a strong background in generation and load interconnection, and transmission planning studies primarily focused on the Western Interconnected system (WECC). In this role, you will work closely with senior leadership to support our growth strategy and provide subject matter expertise both internally through coaching and developing staff, as well as externally to our clients. This role is ideal for a technical expert who thrives on solving hard problems, building trusted relationships, and enjoys mentoring others

Responsibilities

How you can make an impact:

  • Lead and perform complex load and generation interconnection studies in accordance with ISO and utility methodologies.
  • Oversee and execute model benchmarking for generation and load projects, ensuring compliance with existing and emerging requirements.
  • Serve as a subject matter expert on interconnection studies, staying current with regulatory changes and industry trends.
  • Strengthen delivery frameworks, QA/QC processes, and technical standards to ensure high-quality, efficient project execution.
  • Mentor and develop a small team of engineers by coaching both technical depth and client-facing excellence, and fostering a culture of ownership, accountability, and innovation.
  • Represent the firm in industry forums, conferences, and technical publications.

Client & Market Leadership

  • Act as a trusted advisor to generation, large load, and merchant transmission developers navigating the evolving interconnection landscape in the Western Electricity Coordinating Council (WECC)).
  • Lead technical reviews of interconnection studies-replicating results, identifying risks, and developing creative strategies to reduce upgrade costs and accelerate timelines.
  • Translate complex technical findings into clear, actionable recommendations that drive informed commercial decisions.
  • Collaborate with senior leadership to develop new tools, services, and go-to-market strategies.
  • Support RFP responses and scope development with strong technical and commercial alignment.
Qualifications

Bring your passion, here's what's needed:

  • 8+ years of experience in the electric energy industry.
  • Direct experience with CAISO and the WECC Interconnected System, a utility within their footprint, or consulting on their behalf.
  • Hands-on experience in multiple study types, such as:
    • Injection and Deliverability studies
    • PSLF/PSCAD benchmarking
    • Transitional Cluster studies in WECC
    • Load interconnection studies replicating ISO/utility practices
  • Experience in IBR modeling, load modeling, generation/load interconnection studies, transmission planning, and/or EMT studies.
  • Strong command of ISO and utility interconnection standards in WECC. .
  • Proficiency in several of the following: PSLF, PSSE, TARA, PSCAD, and ASPEN
  • Ability to connect technical rigor with commercial strategy.
  • Experience leveraging AI and automation tools responsibly to improve quality, productivity and innovation 
  • Exceptional communication skills and confidence in making decisions under uncertainty.
  • Proven ability to work independently and collaboratively across cross-functional teams.

Beneficial Experience

  • Experience with EMT (ideally PSCAD) modeling/studies
  • Experience performing interconnection or transmission planning studies outside the Northeast
  • Automation experience (Python, C#, SQL)

Lead the Change!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence.  For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid.   Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.  

 

How we support you:

  • Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
  • Generous PTO and paid holidays
  • MyShare Employee Ownership Program
  • Work with industry leaders
  • 401K, up to a 4% match (100% vested from day 1)

Location: This position will be open to remote US or Canada

Travel:  Occasional travel may be needed (10% or less)

 

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster

 

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team. 

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Employment Type: FULL_TIME