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Remote Merchant Service Jobs in Ohio (NOW HIRING)

Customer Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Provide remote assistance to Kurv merchants in the use of their equipment or gateway service. * Provide customer assistance related to billing, statement or other transaction related questions.

... merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial ... Remote #EVGGP123 Global Payments Inc. is an equal opportunity employer. Global Payments provides ...

Segment Risk Specialist Sr

Columbus, OH · On-site +1

$57K - $113K/yr

... merchant services portfolio. This role provides expert risk oversight through transaction ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Knowledge of Merchant Services * Knowledge of Business/Debit/Credit Cards * Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ESCROW Management

Bachelor's Degree * 10+ years of merchant services industry experience in customer service, sales ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Bachelor's Degree * 10+ years of merchant services industry experience in customer service, sales ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Bachelor's Degree 10+ years of merchant services industry experience in customer service, sales ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

First Merchants Bank is seeking a Senior Applications Analyst to join our team. This position will ... This role can be remote within our operational footprint of Indiana, Ohio, Michigan or Kentucky. As ...

Responsible for ensuring all Casper merchandising guidelines and visual merchandising elements are ... Must be comfortable in a remote environment, and proficient in utilizing technology for remote ...

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Remote Merchant Service information

What are the key skills and qualifications needed to thrive as a Remote Merchant Service Representative, and why are they important?

To thrive as a Remote Merchant Service Representative, you need a solid understanding of payment processing, account management, and customer service, often supported by experience in financial services or related fields. Familiarity with CRM software, payment gateways, and secure transaction systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for delivering solutions and building client trust remotely. These skills ensure efficient handling of merchant accounts, effective resolution of issues, and high customer satisfaction in a virtual work environment.

How does a Remote Merchant Service professional typically collaborate with clients and internal teams to resolve payment issues?

Remote Merchant Service professionals often serve as the main point of contact for merchants experiencing payment processing issues. They regularly communicate with clients via phone, email, or chat to gather information and troubleshoot problems. Internally, they work closely with technical support, risk management, and account management teams to escalate and resolve complex issues efficiently. This collaborative approach ensures that merchants receive timely solutions while maintaining strong relationships and upholding service standards.

What is the difference between Remote Merchant Service vs Remote Sales Associate?

AspectRemote Merchant ServiceRemote Sales Associate
Required CredentialsBasic sales or merchant account certifications, industry knowledgeSales training, communication skills, sometimes certifications
Work EnvironmentRemote, client-facing, often in financial or payment processing sectorsRemote, client outreach, various industries
Employer & Industry UsagePayment processing companies, financial servicesRetail, wholesale, service industries
Comparison Search IntentUnderstanding roles in payment processingSales roles in various industries

Remote Merchant Service and Remote Sales Associate both involve remote sales activities, but the former focuses on payment processing solutions, while the latter covers broader sales roles across industries. Understanding these differences helps job seekers target the right positions based on their skills and industry interests.

What are remote merchant services?

Remote merchant services refer to payment processing solutions and support provided to businesses remotely, without requiring in-person interactions. These services help merchants accept credit cards, debit cards, and other electronic payments through online platforms, virtual terminals, or mobile devices. Remote merchant service providers often offer features like secure payment gateways, fraud prevention tools, and customer support to help businesses manage transactions efficiently from any location.
What are popular job titles related to Remote Merchant Service jobs in Ohio? For Remote Merchant Service jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Remote Merchant Service jobs? Cities in Ohio with the most Remote Merchant Service job openings:
Merchant Card Sales Representative - Remote

Merchant Card Sales Representative - Remote

Premium Retail Services

Cleveland, OH • Remote

Other

Posted 17 days ago


Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

57th of 57 rated business consultants


Job description

Function: B2B Sales

Employment Duration: Full-time

Description and Requirements

As a Strategic Payments Sales Representative, you will drive acceptance of a major credit card brand among medium to large merchants across key verticals such as utilities, insurance, property management, and healthcare. Acting as a trusted advisor, you will engage decision-makers, uncover opportunities, and close acceptance gaps through strategic outreach, research, and problem-solving.

What is in it for you?

  • Represent a globally recognized credit card brand.
  • Competitive salary and comprehensive benefits.
  • Join a results-driven, collaborative team with a strong growth mindset.

What will you do?

  • Represent the client with professionalism and credibility at all times.
  • Proactively engage merchants via calls, emails, and on-site visits to educate, influence, and drive acceptance.
  • Conduct research and leverage systems to identify acceptance gaps and develop actionable strategies.
  • Collaborate with businesses to resolve technical challenges and ensure seamless onboarding.
  • Build and maintain relationships with key stakeholders and decision-makers.

How will you succeed?

  • Comfortable communicating with senior-level contacts at large organizations.
  • Persistent and resourceful in gathering information and overcoming obstacles.
  • Strong organizational skills to manage priorities and territory effectively.
  • Proficient in Salesforce and adept at using data and systems to inform strategy.

What experience should you have?

  • Proven success in Merchant Services or related B2B sales roles.
  • ISO processing background preferred.
  • Experience managing a territory and driving results.
  • Exceptional problem-solving and influencing skills.
  • Strong phone and email communication abilities.
  • Customer-focused mindset with a consultative approach.
  • Proficiency with Microsoft Office Suite.

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