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Remote Merchant Mariner Jobs (NOW HIRING)

Commander, Navy Installations Command

$35.90 - $41.99/hr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... Coast Guard Merchant Mariner Credential (MMC) endorsed as Mate of Towing Vessels-Inland with ...

CACI International, Inc.

Lifecycle Engineer

$63K - $129K/yr

These ships are operated by US Coast Guard (USCG) licensed Merchant Mariners and maintained to ... remote work locations. * When assigned to a ship availability, the contactor will work in AMT ...

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Remote Merchant Mariner information

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$34

How much do remote merchant mariner jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote merchant mariner in the United States is $30.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.05 and $30.05 per hour, depending on experience, location, and employer.

What are Remote Merchant Mariners?

Remote Merchant Mariners are professionals who operate, maintain, and manage commercial vessels such as cargo ships, tankers, and passenger ships, often from remote or offshore locations. With advancements in technology, some aspects of vessel operation, navigation, and monitoring can now be performed remotely, reducing the need for crew to be physically present on board at all times. These mariners play a critical role in global trade by ensuring the safe and efficient transport of goods across the world’s oceans. Their responsibilities may include remote navigation, communication, and overseeing automated systems. To become a Remote Merchant Mariner, specialized training and maritime certifications are typically required.

What are the typical challenges faced by remote merchant mariners when working at sea, and how can they prepare for them?

Remote merchant mariners often face challenges such as extended periods away from home, adapting to changing weather conditions, and maintaining effective communication with crew and shore-based teams. To prepare, mariners should develop strong self-discipline, hone their technical and safety skills, and familiarize themselves with digital communication tools used onboard. Building good relationships with crew members and prioritizing mental and physical well-being are also key for long-term success in this dynamic and demanding environment.

What are the key skills and qualifications needed to thrive as a Remote Merchant Mariner, and why are they important?

To thrive as a Remote Merchant Mariner, you need comprehensive maritime knowledge, relevant seafaring experience, and required certifications such as the Merchant Mariner Credential (MMC) and STCW endorsements. Familiarity with navigation systems, electronic chart display and information systems (ECDIS), and communication tools is essential. Strong problem-solving, teamwork, and adaptability are crucial soft skills for handling the challenges of remote maritime operations. These competencies ensure safe, compliant, and efficient vessel operations, especially when working in isolated or autonomous environments.

What is the difference between Remote Merchant Mariner vs Merchant Mariner?

AspectRemote Merchant MarinerMerchant Mariner
CertificationsSTCW certifications, Merchant Mariner Credential (MMC)STCW certifications, Merchant Mariner Credential (MMC)
Work EnvironmentRemote, administrative, or support roles related to maritime operationsOnboard ships, ports, or maritime facilities
Employer & Industry UsageMaritime companies, shipping agencies, logistics firmsShipping lines, maritime companies, port authorities

The main difference is that Remote Merchant Mariners typically work in administrative or support roles remotely, utilizing maritime certifications, while Merchant Mariners work onboard ships or at maritime facilities. Both roles require similar certifications but differ mainly in work environment and daily duties.

More about Remote Merchant Mariner jobs
What cities are hiring for Remote Merchant Mariner jobs? Cities with the most Remote Merchant Mariner job openings:
What are the most commonly searched types of Merchant Mariner jobs? The most popular types of Merchant Mariner jobs are:
What states have the most Remote Merchant Mariner jobs? States with the most job openings for Remote Merchant Mariner jobs include:
What job categories do people searching Remote Merchant Mariner jobs look for? The top searched job categories for Remote Merchant Mariner jobs are:
Remote Merchant Mariner jobs near you
Infographic showing various Remote Merchant Mariner job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 92% Full Time, 2% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,838 per year, or $30.7 per hour.
Customer Service Representative NMC

Customer Service Representative NMC

IronMountain Solutions

Martinsburg, WV • Remote

$15.75 - $20.50/hr

Other

Posted 10 days ago

Job description

Customer Service Representative - USCG NMC

Work Location:       Martinsburg, WV     

Schedule:               Full Time; fully remote 

Relocation:            N/A

Note: This position requires Public Trust Clearance. 

Iron Mountain Solutions currently supports a contract providing call center support for the U.S. Coast Guard (USCG) National Maritime Center's (NMC) Contact Center (CC). The Contact Center Specialist provides direct telephone, email, and chat-based support to members of the Merchant Mariner community, members of the public, and other concerned parties, on the Merchant Mariner credentialing process as administered by the United States Coast Guard National Maritime Center. The position requires the candidate to quickly develop an understanding of the laws, regulations, policies, and processes involved in the Merchant Mariner credentialing process, and relies on the candidate's strong customer service and communication skills, both orally and in writing.

Job Responsibilities: 

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.

Education and Experience Requirements:

  • Bachelor's degree (no experience required), or
  • High school diploma (or equivalent) and 6 years of relevant experience
  • Must be able to obtain a Public Trust Clearance
  • Must have exceptional written and verbal communications skills

Iron Mountain Solutions is an Equal Opportunity Employer

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