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Remote Merchant Account Manager Jobs in Tennessee

Lumen Technologies

Account Manager II- Desk Based Sales

TN · Remote

$50K - $67K/yr

Desk-based prospecting, selling and account management into assigned customer, meeting assigned ... Benefits Bonus Structure #LI-Remote Requisition #: 342903 Life at Lumen Life at Lumen is human and ...

Inhabit

Account Executive

Knoxville, TN · On-site +1

The Account Executive manages the full sales cycle, from prospecting and lead generation through ... Remote- FL * Travel 3-4 times per quarter Benefits Include * Competitive Pay * Health Insurance:

INHABIT IQ

Account Executive

Knoxville, TN · Remote

The Account Executive manages the full sales cycle, from prospecting and lead generation through ... Remote- FL * Travel 3-4 times per quarter Benefits Include * Competitive Pay * Health Insurance:

Blueprint Creative Group

Account Coordinator

Nashville, TN · On-site +1

$30/hr

The Account Coordinator will play an integral role in project management and execution, assisting ... This is a part-time, remote opportunity with flexible work hours (10-20 hours per week). The hourly ...

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Remote Merchant Account Manager information

What does a remote merchant account manager do?

A Remote Merchant Account Manager is responsible for overseeing and managing relationships with merchants who use a company's payment processing services, all while working from a remote location. Their duties typically include onboarding new merchants, resolving account issues, ensuring compliance with payment regulations, and helping merchants optimize their transaction processes. They act as the primary point of contact between the merchant and the company, providing support and guidance to maximize merchant satisfaction and retention.

What are the key skills and qualifications needed to thrive as a remote merchant account manager?

To thrive as a Remote Merchant Account Manager, you need a strong background in account management, sales, and payment processing, often supported by a degree in business or related fields. Familiarity with CRM platforms, payment gateways, and analytics tools is typically required, along with any relevant industry certifications. Excellent communication, problem-solving, and relationship-building skills help you effectively support and grow merchant partnerships. These abilities are crucial for maintaining client satisfaction, driving revenue, and managing accounts efficiently in a remote setting.

How does a remote merchant account manager typically collaborate with cross-functional teams to support client success?

As a Remote Merchant Account Manager, you'll regularly coordinate with sales, technical support, and risk management teams to ensure seamless onboarding and ongoing satisfaction for merchant clients. While working remotely, effective communication through video calls, project management tools, and shared documentation is key. You'll often act as the primary liaison, relaying client feedback and requirements to internal teams, troubleshooting issues, and helping to implement solutions that align with both client goals and company policies. This collaborative dynamic not only supports clients but also helps you build strong professional relationships within the organization.

What is the difference between Remote Merchant Account Manager vs Remote Sales Executive?

AspectRemote Merchant Account ManagerRemote Sales Executive
Required CredentialsSales certifications, banking or finance knowledgeSales certifications, industry-specific knowledge
Work EnvironmentClient management, financial institutions, payment processing companiesBusiness development, client outreach, product promotion
Employer & Industry UsagePayment processors, banks, fintech firmsRetail, tech, B2B services
Search & Comparison IntentUnderstanding roles in payment processing and merchant servicesExploring sales roles in various industries

The Remote Merchant Account Manager focuses on managing merchant accounts, ensuring payment processing solutions meet client needs, and maintaining ongoing client relationships. In contrast, a Remote Sales Executive primarily seeks new clients, promotes products, and drives sales growth. While both roles require sales skills and industry knowledge, their core responsibilities differ—one emphasizes account management, the other sales acquisition.

What are popular job titles related to Remote Merchant Account Manager jobs in Tennessee?

For Remote Merchant Account Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Account Manager jobs in Tennessee look for?

The top searched job categories for Remote Merchant Account Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Merchant Account Manager jobs?

Cities in Tennessee with the most Remote Merchant Account Manager job openings:

Remote Merchant Account Manager jobs near you

Communications Account Manager

Blueprint Creative Group

Nashville, TN • On-site, Remote

Part-time

Re-posted 2 days ago

Job description

About Us:
Blueprint Creative Group is a strategic communications agency supporting state, local, and federal government agencies with enterprise-wide communications, public affairs, and program management.
Position Overview:
Blueprint Creative Group is seeking a talented and strategic Communications Account Manager to support our communications and public relations contract with our client. This position serves as the primary day-to-day liaison between Blueprint and the client, partnering closely with the client's Marketing Manager to execute strategic communications initiatives, media relations, crisis communications, storytelling, and community engagement efforts.
The ideal candidate is an exceptional writer, relationship builder, and communications professional who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and remains calm under pressure during high-profile or crisis situations.
This position is ideal for a communications professional with approximately 3-7 years of experience in public relations, strategic communications, media relations, or public affairs.
This is a Remote position with occasional travel to Nashville, TN as needed.
This is a part-time role, consisting of 10-15 hours monthly.
Key Responsibilities:
Client Relationship Management
  • Serve as Blueprint's primary point of contact for assigned client initiatives.
  • Build trusted relationships with client stakeholders through responsive communication and exceptional service.
  • Lead recurring client meetings and coordinate follow-up actions.
  • Ensure all client deliverables are completed accurately, on schedule, and within contract requirements.
  • Proactively identify communications opportunities and recommend strategic solutions.
Public relations & Media Relations
  • Develop media strategies that increase visibility and positive public awareness.
  • Research, develop, and pitch compelling news stories to local, regional, and national media.
  • Draft news releases, media advisories, talking points, key messages, and media statements.
  • Coordinate media interviews, press events, and reporter requests.
  • Cultivate and maintain relationships with journalists, editors, and media outlets.
  • Monitor earned media coverage and prepare regular media reports and analysis.
Strategic Communications
  • Creating engaging communications that support organizational goals.
  • Research, write, edit, and proofread newsletters, blogs, website copy, executive messaging, presentations, speeches, and other communications materials.
  • Collaborate with internal subject matter experts to ensure messaging is accurate and compelling.
  • Perform thorough fact checking and quality assurance prior to publication.
Crisis Communications
  • Respond quickly to emerging issues requiring communications support.
  • Assist in developing crisis communication plans, messaging, media statements, FAQs, and executive talking points.
  • Monitor media coverage throughout active news cycles and provide leadership with timely updates.
  • Coordinate communications support before, during, and following crisis events.
  • Exercise sound judgment when handling sensitive or confidential information.
Community Engagement
  • Identify opportunities to increase community awareness and audience engagement.
  • Recommend outreach strategies for underserved or untapped audiences.
  • Support communications campaigns promoting library programs, initiatives, and special events.
  • Assist in strengthening community partnerships through strategic communications.
Project Management
  • Manage multiple communications projects simultaneously while meeting tight deadlines.
  • Track deliverables, priorities, and timelines across multiple assignments.
  • Coordinate with internal creative teams to ensure seamless project execution.
  • Maintain organized project documentation and status updates.
Required Qualifications:
  • Must reside within 30 miles of the Nashville area
  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, English, Public Affairs, or a related field.
  • 3-7 years of professional experience in public relations, communications, media relations, or strategic communications.
  • Exceptional writing, editing, and proofreading skills.
  • Experience developing media pitches, press releases, and executive communications.
  • Experience managing client relationships and multiple concurrent projects.
  • Strong understanding of traditional, digital, and social media landscapes.
  • Excellent organizational, interpersonal, and time management skills.
  • Ability to work independently with minimal supervision.
  • Ability to prioritize competing deadlines in a fast-paced environment.
  • Ability to travel locally occasionally for client meetings, media events, and special projects.
  • Ability to work outside normal business hours during crisis communications events when necessary.
Preferred Qualifications:
  • Agency experience supporting multiple clients.
  • Experience working with government agencies, municipalities, nonprofits, educational institutions, or public sector organizations.
  • Crisis communications experience.
  • Experience using media monitoring platforms.
  • Experience preparing executive presentations and briefing materials.
  • Familiarity with AP Style.

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