ZipRecruiter

Log In

2

Remote Member Service Representative Jobs in Greer, SC

Liveops

Remote Customer Service Representative

Greer, SC · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

Liveops

Remote Customer Service Representative

Easley, SC · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

InsuraTec

Sales Representative (Remote)

Greenville, SC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

InsuraTec

Sales Representative (Remote)

Greer, SC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

next page

Showing results 1-20

All JobsMember Service Representative JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in Greer, SC

Remote Member Service Representative information

See Greer, SC salary details

$8

$15

$23

How much do remote member service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote member service representative in Greer, SC is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $18.27 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What job categories do people searching Remote Member Service Representative jobs in Greer, SC look for?

The top searched job categories for Remote Member Service Representative jobs in Greer, SC are:

What cities near Greer, SC are hiring for Remote Member Service Representative jobs?

Cities near Greer, SC with the most Remote Member Service Representative job openings:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,822 per year, or $15.3 per hour.

Remote Member Engagement Advisor | Customer Service & Benefits

AO Globe Life

Greenville, SC • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Member Engagement Advisor | Customer Service & Benefits
Company: Globe Life AO
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship ProvidedBuild Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and income opportunities?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Member Engagement Advisors. In this role, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing exceptional customer service throughout the client experience.
This opportunity combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from another industry, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
No previous insurance experience is required.Opportunity Highlights
• 100% Remote - Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Performance-Based Compensation
• Performance Bonuses & Renewal Income Opportunities
• Comprehensive Training & Mentorship
• Flexible Scheduling
• Leadership & Career Advancement OpportunitiesAbout Globe Life AO
For more than 70 years, AO has served working families, including veterans, labor union members, credit union members, associations, and their families.
As part of the Globe Life family of companies, our organization focuses on helping families understand and access supplemental insurance benefits designed to provide greater financial protection and peace of mind.
Our culture is built around service, integrity, mentorship, accountability, and professional development, with opportunities for motivated representatives to continue growing into leadership.What You'll Do
As a Remote Member Engagement Advisor, you'll serve as a trusted resource for clients before, during, and after enrollment.Member Engagement & Support
  • Conduct scheduled virtual consultations through Zoom and phone
  • Welcome and assist new and prospective clients
  • Learn about each client's individual needs and priorities
  • Explain available life, accident, and supplemental health insurance benefits
  • Answer questions regarding coverage and benefit options
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
Relationship Management
  • Build long-term relationships through professionalism and consistent communication
  • Provide ongoing customer service after enrollment
  • Conduct policy reviews when appropriate
  • Assist with beneficiary updates and policy service requests
  • Help clients navigate applicable claims procedures
  • Maintain organized digital client records
  • Complete timely follow-up communication
  • Follow applicable company procedures and state insurance requirements
Professional Development
  • Participate in structured virtual onboarding
  • Attend weekly training and coaching sessions
  • Receive ongoing mentorship from experienced leaders
  • Strengthen communication, presentation, and relationship-management skills
  • Develop product and industry knowledge
  • Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
  • Work remotely within the United States
  • No daily commute
  • Virtual client appointments
  • Modern digital business tools
  • Remote training, coaching, and mentorship
⏰ Flexible Scheduling
Organize your work schedule around client appointments, training, and performance goals while enjoying the flexibility of a virtual environment.Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in receiving information about available benefits.
This allows you to focus on:
  • Member engagement
  • Benefits education
  • Client consultations
  • Enrollment assistance
  • Relationship building
  • Ongoing customer service

No lead purchasing is required.Weekly Pay & Performance-Based Compensation
This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Performance recognition programs

There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and performance.
Individual earnings vary based on activity, production, and results. No specific income level is guaranteed.Training & MentorshipNew to Insurance? We Provide the Training.
Previous insurance experience is not required.
Professional development may include:
  • Virtual onboarding
  • Product and benefits education
  • Customer service development
  • Client needs assessment
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment procedures
  • Relationship management
  • Compliance education
  • Weekly coaching
  • One-on-one mentorship
  • Leadership development

Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit (ADB) coverage
  • Renewal and residual income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and events
  • Virtual technology and business resources

Eligibility and qualification requirements may apply to individual programs.Career Growth & Leadership Development
AO provides opportunities to advance based on performance, consistency, initiative, and demonstrated leadership ability.
Professional growth opportunities may include:
  • Mentorship
  • Training and development
  • Team leadership
  • Management
  • Senior leadership pathways

Advancement is based on performance rather than seniority alone.Recognition & Incentives
Qualifying performance may be recognized through:
  • Performance bonuses
  • Leadership conferences and conventions
  • Company-sponsored incentive travel
  • Recognition programs and awards
  • Professional development experiences
  • Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Strong customer service and relationship-building abilities
  • Professionalism, integrity, and reliability
  • Strong problem-solving and critical-thinking skills
  • Self-motivation and personal accountability
  • Excellent organization and time management
  • Confidence communicating through Zoom and phone
  • Comfort using email and web-based technology
  • Positive attitude and willingness to learn
  • Coachability and commitment to professional growth
  • Ability to work independently while collaborating remotely
Helpful Experience
Experience in any of the following can be beneficial but is not required:
  • Customer Service
  • Member Services
  • Client Relations
  • Hospitality
  • Healthcare
  • Education
  • Recruiting
  • Financial Services
  • Banking
  • Retail
  • Administration
  • Call Centers
  • Sales

We welcome motivated candidates from a variety of professional backgrounds.Minimum Requirements
Applicants must:
  • Be 18 years of age or older
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop with webcam and microphone capability
  • Maintain reliable high-speed internet
  • Have a quiet, professional home workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Take the Next Step?
If you're looking for a remote member services, customer service, and benefits career where you can help working families, develop valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Member Engagement Advisor opportunity with Globe Life AO.Help People. Build Relationships. Grow Your Future. 🚀

Apply