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Remote Member Service Representative Jobs in New York

iShare Inc

Customer Service Representative

Manhattan, NY · Remote

$18/hr

Exciting Remote Opportunity - Apply Now! Role: Customer Service Representative Location: Remote Contract: Initial 6-month contract Schedule: 24/7 operations -- 8-hour rotational shifts, including day ...

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All JobsMember Service Representative JobsRemote Member Service Representative JobsRemote Member Service Representative Jobs in New York

Remote Member Service Representative information

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How much do remote member service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote member service representative in New York is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $20.77 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What are the most commonly searched types of Member Service Representative jobs in New York?

The most popular types of Member Service Representative jobs in New York are:

What are popular job titles related to Remote Member Service Representative jobs in New York?

For Remote Member Service Representative jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Member Service Representative jobs in New York look for?

The top searched job categories for Remote Member Service Representative jobs in New York are:

What cities in New York are hiring for Remote Member Service Representative jobs?

Cities in New York with the most Remote Member Service Representative job openings:

Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,209 per year, or $17.4 per hour.

Remote Customer Service Representative - Travel

Hallford Travels

Yonkers, NY • Remote

$16.50 - $22.50/hr

Full-time

Re-posted 11 days ago

Job description

Position Overview
We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel. In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process.
This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.
Client Support & Travel Assistance
As part of the role, you will:

  • Answer client questions and provide helpful travel-related information
  • Communicate with travel suppliers to confirm reservations and important travel details
  • Maintain accurate records of client interactions and travel bookings
  • Stay updated on travel promotions, supplier updates, and destination information
  • Provide assistance to clients both before and after their travel

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication abilities
  • The ability to work independently in a remote setting
  • Comfort using email, online platforms, and basic computer tools
  • Strong organization and attention to detail
  • A positive attitude and professional communication style

Previous experience in customer service or travel is helpful, but not required.
What You’ll Receive

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and learning resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply