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Remote Medicare Reviewer Jobs in Indiana (NOW HIRING)

Urrly

Telehealth Nurse Practitioner

Indianapolis, IN · On-site +1

$600 - $720/day

Location/Type: Indiana Remote (No travel) * Pay: $600-$720/day (1099 contractor, based on ... Review medical history, medications, and preventive needs * Document visits using ICD-10 and CPT II ...

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Remote Medicare Reviewer information

What is a remote Medicare reviewer?

A Remote Medicare Reviewer is a healthcare professional who evaluates medical records and claims to ensure they meet Medicare guidelines and compliance requirements. Working remotely, they review documentation submitted by healthcare providers to verify that services billed to Medicare are medically necessary and properly documented. Their role helps prevent fraud, waste, and abuse in the Medicare system, while ensuring accurate reimbursement for providers. This position typically requires a background in nursing, coding, or healthcare administration, along with knowledge of Medicare policies.

What are the key skills and qualifications needed to thrive as a remote Medicare reviewer?

To thrive as a Remote Medicare Reviewer, you generally need a background in nursing or healthcare, knowledge of Medicare guidelines, and relevant licensure such as an RN or LPN. Familiarity with claims review software, electronic medical records (EMR), and CMS regulations is typically required, and certifications in case management can be beneficial. Excellent attention to detail, strong analytical skills, and effective written communication help reviewers interpret medical records and document findings accurately. These skills are critical for ensuring compliance, preventing fraud, and supporting the integrity of Medicare services.

What are the most common challenges faced by remote Medicare reviewers, and how can they be managed effectively?

Remote Medicare Reviewers often encounter challenges such as interpreting complex medical documentation, staying updated with frequently changing Medicare guidelines, and managing high caseloads while working independently. To manage these effectively, it's important to develop strong time-management skills, actively participate in ongoing training, and utilize available resources such as clinical guidelines and team communication tools. Regular check-ins with team members and supervisors can also provide support and help resolve complex cases efficiently.

What is the difference between Remote Medicare Reviewer vs Remote Medical Coder?

AspectRemote Medicare ReviewerRemote Medical Coder
Required CredentialsCertifications like CMS Certification, medical backgroundCertified Coding Specialist (CCS), CPC, or equivalent
Work EnvironmentHome-based, healthcare insurance industryHome-based, healthcare billing and coding industry
Employer & Industry UsageInsurance companies, Medicare/Medicaid providersHospitals, clinics, billing companies
Comparison Search IntentUnderstanding roles in Medicare review processUnderstanding medical coding and billing roles

The Remote Medicare Reviewer and Remote Medical Coder roles share similarities in healthcare industry experience and certification requirements. However, the Medicare Reviewer focuses on evaluating Medicare claims and coverage, while the Medical Coder specializes in translating medical procedures into billing codes. Both roles are remote, industry-specific, and require relevant certifications, but they serve different functions within healthcare administration.

What are popular job titles related to Remote Medicare Reviewer jobs in Indiana?

For Remote Medicare Reviewer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Medicare Reviewer jobs in Indiana look for?

The top searched job categories for Remote Medicare Reviewer jobs in Indiana are:

What cities in Indiana are hiring for Remote Medicare Reviewer jobs?

Cities in Indiana with the most Remote Medicare Reviewer job openings:

Remote Medicare Reviewer jobs near you

Medicare Advantage Member Services Representative

Columbus, IN • On-site, Remote

SIHO Insurance Services
Insurance Services • 51 - 200 employees
Learn more about SIHO Insurance Servicesexternal

Full-time

Posted 25 days ago

Job description

Job Title: Medicare Advantage Member Services Representative 
Reports To: Manager, MytruAdvantage Customer Service

Our Vision
SIHO Insurance Services will be the premier healthcare delivery system administration company, known and respected for its Insurance high quality people, innovative products and outstanding services.

Location Requirement: This position is based in Columbus, IN and is not eligible for remote work or relocation. Candidates must reside in or be willing to commute to Columbus.

MTA Member Services

SIHO’s Member Services Representatives assist in creating an excellent experience for SIHO’s members and their providers. The primary responsibility of this position is to respond to member’s and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate

  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.

  • Record details of inquiries, comments, complaints, and transactions.

  • Escalate unresolved and pending customer grievances.

  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers

  • Strive for first call resolution while demonstrating SIHO’s dedication to proactively work to resolve members questions and concerns.

  • Work with partners in other departments, or to Doctors’ offices to help resolve a customer concern.

  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.

  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy Empathic Proactive

  • Compassionate Good Listener Problem Solver

  • Communicator Patient Personable & Collaborative

Schedule & Work Environment:

  • Full-time position with hybrid work arrangement (3 days in office, 2 days remote)

  • Annual schedule divided into two seasons:

Peak Season (October 1 - March 31)

  • Team coverage required 7 days/week, 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, 12pm-9pm (remote), and 10am-7pm as needed

  • Weekend requirement: Minimum 2 weekends per month (remote shifts 12pm-9pm or 10am-7pm)

  • Schedules provided one month in advance with consideration for employee preferences

Off-Peak Season (April 1 - September 30)

  • Monday-Friday coverage between 8am-9pm

  • Available shifts: 8am-5pm, 9am-6pm, or 12pm-9pm (remote)

  • Must work one late shift per week (either 9am-6pm or 12pm-9pm)

Minimum Skills Requirement:

  • Possess a passion for customer service

  • Excellent communications (oral and written) and strong listening skills

  • General knowledge and understanding of health insurance

  • Knowledge of Medicare Advantage is preferred, but not required

  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety

  • Ability to maintain attendance to support required quality and quantity of work

  • Professional appearance and presence

  • Commitment to support and maintain confidentiality in conformance to HIPAA guidelines

Required Education:

  • High School Diploma and 2 years of Customer service experience

  • Working experience of Microsoft Office or other comparable software

Note: This position supports Medicare Advantage/MyTruAdvantage products, requiring weekend availability during peak season to ensure continuous member support.

*All positions are subject to change based on the needs of the business

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.