Remote Medical Secretary Jobs in Boca Raton, FL (NOW HIRING)

Administrative Assistant

We are seeking a highly organized, professional, and dependable Administrative Assistant to join our team. This position plays an important role in supporting executive leadership, team members, and the day-to-day administrative operations of our mental health agency.

The ideal candidate is detail-oriented, communicates professionally, manages multiple priorities effectively, and understands the importance of discretion when working with confidential and time-sensitive information.

Key Responsibilities

• Answer and screen incoming telephone calls, take accurate messages, and route correspondence appropriately.
• Make outbound calls to clients, insurance companies, and other parties as needed.
• Provide high-level administrative support to executive leadership and team members.
• Coordinate multiple assignments and projects while maintaining established priorities and deadlines.
• Prepare, edit, and format correspondence, reports, presentations, and other business documents.
• Manage executive calendars, appointments, meetings, and travel arrangements.
• Perform data entry and maintain accurate, organized, and up-to-date records.
• Generate administrative reports as requested.
• Maintain the confidentiality of client, employee, and organizational information.
• Assist with client billing and related administrative functions as needed.
• Provide professional and courteous assistance to clients, families, staff, and external partners.
• Perform other administrative duties as assigned.

Qualifications

• Associate degree required; bachelor's degree preferred. Equivalent combinations of relevant education and experience may be considered.
• Minimum of one year of administrative experience in a medical, behavioral health, or healthcare office environment preferred.
• Familiarity with mental health or behavioral health services is a plus.
• Excellent verbal and written communication skills.
• Professional telephone etiquette and customer service skills.
• Strong organizational, planning, and time-management abilities.
• Strong attention to detail and commitment to accuracy.
• Ability to prioritize responsibilities and manage multiple assignments simultaneously.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong interpersonal and collaboration skills.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Proficiency with standard office technology and computer applications.

What We're Looking For

We're looking for someone who demonstrates:

Professionalism: Communicates respectfully and tactfully, maintains composure under pressure, accepts responsibility, and follows through on commitments.

Dependability: Follows instructions, meets deadlines, responds appropriately to management direction, and takes ownership of assigned responsibilities.

Customer Service: Responds promptly and professionally to clients, families, team members, and external partners while handling sensitive situations with patience and respect.

Integrity & Confidentiality: Demonstrates ethical behavior, protects confidential information, and consistently upholds organizational standards and values.

Teamwork: Works collaboratively with leadership and colleagues and contributes to a positive and supportive work environment.

If you are organized, detail-oriented, and passionate about supporting a team dedicated to providing quality mental health services, we encourage you to apply.