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Remote Medical Records Jobs in Rio Rancho, NM (NOW HIRING)

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Remote Medical Records information

See Rio Rancho, NM salary details

$11

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How much do remote medical records jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote medical records in Rio Rancho, NM is $16.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $17.55 per hour, depending on experience, location, and employer.

What Are Remote Medical Records Jobs?

Remote medical records jobs include work from home medical records clerks or medical records specialists. As a medical records clerk, your duties include gathering patient information, maintaining a master patient index, collecting demographic data, following hospital standards, and sending patient charts to medical practitioners. In a medical records specialist role, your responsibilities vary depending on your area of specialization. You may specialize in coding, as a cancer registrar, or in compiling data and examining documents for research regarding treatment and other elements associated with patient care.

What are the key skills and qualifications needed to thrive as a Remote Medical Records Specialist, and why are they important?

To thrive as a Remote Medical Records Specialist, you need a solid understanding of medical terminology, health information management, and data privacy regulations, typically supported by a relevant associate degree or certification such as RHIT or RHIA. Proficiency with electronic health record (EHR) systems, medical coding software, and secure file-sharing platforms is essential. Attention to detail, strong organizational skills, and effective written communication distinguish top performers in this role. These skills ensure accurate, secure, and timely management of sensitive patient information, which is critical for healthcare operations and compliance.

What are remote medical records jobs?

Remote medical records jobs involve managing, organizing, and maintaining patients’ health information electronically from a remote location, often from home. Professionals in these roles ensure that medical records are accurate, secure, and comply with privacy regulations like HIPAA. Common tasks include data entry, coding, auditing, and handling requests for medical records. These jobs typically require knowledge of healthcare terminology, attention to detail, and familiarity with electronic health record (EHR) systems.

What is the difference between Remote Medical Records vs Remote Medical Coding?

AspectRemote Medical RecordsRemote Medical Coding
CredentialsMedical Records Certification, HIPAA trainingCertified Professional Coder (CPC), CPC-H
Work EnvironmentHealthcare facilities, insurance companies, remote officesHospitals, clinics, insurance companies, remote work
Industry UsageManaging patient records, data entry, document organizationAssigning medical codes for billing and insurance claims
Search & Comparison IntentUnderstanding roles related to medical documentationUnderstanding billing and coding responsibilities

Remote Medical Records specialists focus on managing, organizing, and maintaining patient records, ensuring accuracy and compliance. Remote Medical Coding professionals interpret medical documentation to assign billing codes, facilitating insurance claims. While both roles work remotely within healthcare, they differ in their primary functions—records management versus coding for billing purposes.

What are some common challenges faced by remote medical records professionals, and how can they be addressed?

Remote medical records professionals often encounter challenges such as maintaining data security, ensuring accurate documentation, and navigating various electronic health record (EHR) systems. Working remotely requires strong attention to detail, excellent organizational skills, and strict adherence to HIPAA and other privacy regulations. To address these challenges, it’s important to stay updated on the latest compliance standards, use secure workstations, and participate in ongoing training provided by employers. Regular communication with healthcare teams also helps to resolve discrepancies and improve workflow efficiency.
What are the most commonly searched types of Medical Records jobs in Rio Rancho, NM? The most popular types of Medical Records jobs in Rio Rancho, NM are:
What are popular job titles related to Remote Medical Records jobs in Rio Rancho, NM? For Remote Medical Records jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Medical Records jobs in Rio Rancho, NM look for? The top searched job categories for Remote Medical Records jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Medical Records jobs? Cities near Rio Rancho, NM with the most Remote Medical Records job openings:
Service Desk Analyst, Remote - NM, TX, AZ only

Service Desk Analyst, Remote - NM, TX, AZ only

UnityBPO

Albuquerque, NM • On-site, Remote

$14/hr

Full-time

Posted 27 days ago


Job description

Job Type
Full-time
Description
Must be available to work Monday through Friday and or weekend, shifts scheduled between 6 AM and 9 PM MST. Specific work shifts will be confirmed with successful candidates prior to their start date.
Full-Time Remote (Must reside in NM, TX, or AZ)
Pay $14.00
Make a Difference with Every Call
Are you passionate about helping people and providing outstanding service? At UnityBPO, we support patients by guiding them through their healthcare applications so they can easily access the care and information they need.
As a Patient Customer Service Support Specialist, you'll be a vital part of our team, assisting patients with questions about their healthcare portals, scheduling, account access, and other non-clinical needs. You'll provide clear, compassionate, and professional support on every call, ensuring patients feel confident and cared for.
Who We Are
UnityBPO is a healthcare support company dedicated to improving the patient experience. From our headquarters in Albuquerque, NM, we serve clients across the country with a remote team based in New Mexico, Texas and Arizona.
Our culture is built on respect, honesty, and growth. We provide ongoing training, support your pursuit of certifications, and offer real opportunities for career development-all while making a meaningful difference in healthcare every day.
What You'll Do
  • Provide first-level customer service support. (Microsoft Office, customer specific software applications, laptops, desktops, and mobile phones).
  • Identify and document customer issues clearly and accurately.
  • Escalate unresolved tickets to appropriate internal teams as needed.
  • Accurately document every call.
  • Deliver outstanding customer service through clear communication, patience, and empathy

Requirements
  • High School diploma or GED (or equivalent experience)
  • Must have hard wired connection to router.
  • Previous experience in a customer service or technical support role
  • Previous Call Center Experience
  • Basic knowledge of PC operations and desktop applications
  • Excellent verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Ability to maintain and calm, professional demeanor in challenging situations.
  • Adaptability and self-motivation in a remote work setting.
  • Strong customer empathy, patience, and a commitment to provide high-quality service.

Preferred but not required:
  • Experience with My Pres and My Chart
  • Familiarity with medical terminology
  • Experience working in Electronic Health Record (EHR) systems

Before You Apply
Please complete the Microsoft Speed Test and email your results to speedtest@unitybpo.com. Be sure your computer is connected via Ethernet for accurate results.
Why Join UnityBPO?
  • Mission-Driven Work: Support patients and healthcare teams to improve patient lives through technology
  • Career Growth: We invest in your development and pay for technical certifications
  • Remote Flexibility: Work from the comfort of your home in NM, TX, or AZ.
  • Inclusive Culture: We welcome applicants of all ages and backgrounds.
  • Leadership Access: Share your ideas directly with leadership, including the CEO
  • Supportive Environment: Be part of a team that values transparency, communication, and collaboration

Disclaimer
  • The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
  • The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$14.00