Job Description
This position is responsible for making phone calls to various facilities and provider offices to retrieve large amounts of medical records. Enters tracking information in program and must be proficient with use of database and Microsoft Office (Excel and Word). Medical office experience required. Performs various other project- related tasks as needed.
Must be comfortable with shifting priorities based on project need.
Must possess strong communication, organizational, and time-management skills.
Preferred Qualifications:
High school diploma
Database entry experience
Call center experience
Familiarity with medical office environment and basic medical terminology
Goal-oriented as this is a time sensitive project
Ability to build relationships with providers through consistent communication to retrieve medical records
Ability to adapt to change
Notes:
Remote
Hours are M-F, flexible, meaning they could work early or late, as long as they are mostly available during the standard work day. But 6-3 or even 9-6 would also work. Will work in their location's time zone.
Some OT opportunities depending on workload.
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.