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Remote Medical Peer Review Jobs in Rochester, NY

Webbing

CSM Team Lead

York, NY · On-site +1

... Reviews, anticipating customer risks, coaching team members, and serving as the voice of the ... Fully remote role * Medical benefits

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All JobsMedical Peer Review JobsRemote Medical Peer Review JobsRemote Medical Peer Review Jobs in Rochester, NY

Remote Medical Peer Review information

See Rochester, NY salary details

$36K

$162.5K

$332.5K

How much do remote medical peer review jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote medical peer review in Rochester, NY is $162,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $264,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a remote medical peer review position, and how can they be managed?

Remote medical peer reviewers often face challenges such as maintaining consistent communication with team members, staying up-to-date with evolving clinical guidelines, and managing time effectively across multiple case reviews. These challenges can be managed by utilizing secure collaboration tools, participating in regular virtual meetings, and setting clear daily or weekly review goals. Additionally, engaging in ongoing professional development ensures reviewers stay current with best practices and regulatory changes, which helps maintain high-quality and compliant assessments.

What are the key skills and qualifications needed to thrive as a remote medical peer reviewer?

To thrive as a Remote Medical Peer Reviewer, you need a current medical license, clinical experience in your specialty, and comprehensive knowledge of evidence-based guidelines. Familiarity with electronic review platforms, secure data systems, and medical coding (such as ICD-10 and CPT) is typically required. Strong analytical thinking, written communication, and attention to detail are essential soft skills for evaluating cases and composing clear, objective reports. These competencies ensure accurate, unbiased medical reviews that support quality care and regulatory compliance in remote settings.

What is remote medical peer review?

Remote medical peer review is a process where qualified healthcare professionals evaluate the quality, accuracy, and appropriateness of medical decisions or treatments provided by other clinicians, typically via secure online platforms. This review can involve assessing patient records, treatment plans, or insurance claims to ensure that standards of care are being met. Remote peer reviews are commonly used by hospitals, insurance companies, and healthcare organizations to support quality assurance, compliance, and dispute resolution. The process helps maintain high standards in patient care while allowing flexibility for reviewers to work from remote locations.

What is the difference between Remote Medical Peer Review vs Remote Medical Case Reviewer?

AspectRemote Medical Peer ReviewRemote Medical Case Reviewer
CredentialsMedical license, specialty certificationsMedical license, specialty certifications
Work EnvironmentHome-based, independent reviewHome-based, case analysis
Employer & IndustryInsurance companies, healthcare organizationsInsurance companies, healthcare providers
Primary FocusEvaluating medical necessity & qualityAssessing case details & documentation

Remote Medical Peer Review involves evaluating medical necessity and quality of care, often for insurance claims, while Remote Medical Case Reviewer focuses on analyzing case documentation to determine coverage or compliance. Both roles require medical credentials and are performed remotely within healthcare and insurance industries, but their specific tasks differ slightly.

What are popular job titles related to Remote Medical Peer Review jobs in Rochester, NY? For Remote Medical Peer Review jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Medical Peer Review jobs in Rochester, NY look for? The top searched job categories for Remote Medical Peer Review jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Medical Peer Review jobs? Cities near Rochester, NY with the most Remote Medical Peer Review job openings:
Remote Medical Peer Review jobs near you
Infographic showing various Remote Medical Peer Review job openings in Rochester, NY as of August 2026, with employment types broken down into 80% Full Time, 11% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $162,535 per year, or $78.1 per hour.

CSM Team Lead

Webbing

York, NY • On-site, Remote

Full-time

Re-posted 24 days ago

Job description

Description
The Webbing Customer Success Manager Team Lead is responsible for managing the post-sales customer relationship with Webbing's top accounts while leading and mentoring the NAM Customer Success team. This role focuses on IoT and enterprise mobility customers, where value realization, operational excellence, and long-term partnership are critical.
The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team, ensuring consistent execution, customer satisfaction, retention, and growth across the customer portfolio. This individual will work closely with Sales, Sales Engineers, Product, Operations, Analytics, and Support to drive customer outcomes, team performance, and cross-functional alignment.
Key responsibilities include leading onboarding and enablement initiatives, driving adoption and growth strategies, conducting Executive Business Reviews, anticipating customer risks, coaching team members, and serving as the voice of the customer internally. Success in this role requires strong mobile connectivity and IoT knowledge, experience managing high-value enterprise accounts & channels, leadership capabilities, and the ability to engage confidently with senior executives.
Team Lead Responsibilities
  • Lead, mentor, and develop the US Customer Success team to ensure high performance and professional growth
  • Establish and drive best practices, playbooks, and operational processes across the Customer Success organization
  • Monitor team KPIs including retention, churn, expansion, customer health, onboarding success, and customer satisfaction metrics
  • Provide coaching, guidance, and escalation support for strategic and at-risk accounts
  • Partner with leadership to define regional customer success strategy and execution priorities
  • Ensure consistent customer engagement standards and service quality across all managed accounts
  • Support hiring, onboarding, training, and performance management of Customer Success team members
  • Foster strong cross-functional collaboration between Customer Success, Sales, Product, Support, and Operations teams
  • Act as an escalation point for complex customer situations and executive-level communications
  • Drive a customer-centric culture focused on accountability, operational excellence, and measurable business outcomes

Requirements
  • 5+ years of experience in Customer Success, Account Management, or Customer Operations in mission critical services environment - a must.
  • 2+ years of experience leading or mentoring customer-facing teams - a must.
  • Experience managing channel partners, resellers, and indirect customer relationships, including driving partner enablement, engagement, and growth strategies preferred - a must.
  • Project management skills - a must.
  • Availability to work according to East Coast (U.S.) business hours - a must.
  • Proven experience managing strategic enterprise accounts and engaging with executive stakeholders.
  • Strong leadership, coaching, and team management skills.
  • Excellent communication, presentation, and relationship-building abilities.
  • Experience conducting Executive Business Reviews and managing customer success plans.
  • Ability to analyse customer usage trends and translate data into actionable business insights.
  • Strong problem-solving, organizational skills.
  • Ability to manage multiple priorities in a fast-paced, high-growth environment.
  • Experience working cross-functionally with Sales, Product, Operations, and Support teams.
  • Understanding of mobile connectivity, IoT, eSIM technologies, and enterprise mobility solutions - an advantage.

About Webbing
Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.
Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.
What we offer
  • The opportunity for professional development within a reputable international innovative and growing company.
  • The opportunity to join a team of highly professional specialists in an international environment.
  • Fully remote role
  • Medical benefits

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