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Remote Medical Customer Service Jobs in Jackson, MS

Remote Customer Service Agent

Brandon, MS ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Jackson, MS ยท Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

CUSTOMER SERVICE ASSOCIATE

Jackson, MS ยท Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Remote Spanish Bilingual Customer Service

Brandon, MS ยท Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Jackson, MS ยท Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Customer Service Specialist - MS

Jackson, MS ยท On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

Customer Service Specialist - MS

Jackson, MS ยท On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Remote Medical Customer Service information

See Jackson, MS salary details

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How much do remote medical customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote medical customer service in Jackson, MS is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.60 per hour, depending on experience, location, and employer.

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Jackson, MS?

For Remote Medical Customer Service jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Medical Customer Service jobs in Jackson, MS look for?

The top searched job categories for Remote Medical Customer Service jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Medical Customer Service jobs?

Cities near Jackson, MS with the most Remote Medical Customer Service job openings:

Infographic showing various Remote Medical Customer Service job openings in Jackson, MS as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,201 per year, or $16 per hour.

Remote Customer Service Representative

Sydiera

Jackson, MS โ€ข Remote

$12 - $15/hr

Full-time

Re-posted 9 days ago


Job description

Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.

Responsibilities:

Provide outstanding customer service through phone, chat, and/or email.

Assist customers with inquiries, billing issues, product support, and troubleshooting.

Follow company guidelines and scripts to handle various customer concerns professionally.

Maintain accurate records of customer interactions using provided systems.

Adhere to quality and performance metrics to ensure customer satisfaction.

Work independently while following training and ongoing support guidelines.

Qualifications:

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems while assisting customers.

Reliable computer (Windows or Mac) and high-speed internet connection.

Quiet workspace free from distractions.

Self-motivated with strong problem-solving skills.

Benefits:

100% remote with flexible scheduling options.

Opportunity to support top-tier brands.

Work-from-home convenience with no commute.

Performance-based incentives and growth opportunities.

How to Apply:

If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!