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Remote Medical Customer Service Jobs in Texas (NOW HIRING)

Openwork

Remote CSR

Houston, TX · Remote

$21/hr

Remote Bilingual Customer Service Representative Upcoming Project | Starting Pay: $21.00/hour 100% Remote | Company-Provided Laptop & Headset Openwork, formerly Meador Staffing, is Now Accepting ...

ForgeFit

Remote Customer Service Specialist

El Paso, TX · On-site +1

$15.50 - $20.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Lubbock, TX · On-site +1

$14.50 - $19.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Pearland, TX · On-site +1

$15.25 - $20/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Corpus Christi, TX · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Medical Customer Service information

See Texas salary details

$11

$17

$22

How much do remote medical customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote medical customer service in Texas is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Texas? For Remote Medical Customer Service jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Medical Customer Service jobs in Texas look for? The top searched job categories for Remote Medical Customer Service jobs in Texas are:
What cities in Texas are hiring for Remote Medical Customer Service jobs? Cities in Texas with the most Remote Medical Customer Service job openings:
Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,496 per year, or $17.1 per hour.

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

San Antonio, TX • On-site, Remote

$14.25 - $17.50/hr

Full-time

Re-posted 17 days ago

Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the South Texas Veterans Health Care System located at 7400 Merton Minter Street, San Antonio, TX 78229. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 7:30am-4:30pm (8hr shifts within the window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Schedule, cancel, and reschedule patient appointments and consults
  • Coordinate community care services with external providers
  • Track consults and ensure proper follow-up and completion
  • Manage appointment workflows and scheduling metrics
  • Answer inbound calls and make outbound calls to patients and providers
  • Respond to patient inquiries and service-related questions
  • Communicate with clinical staff on care coordination processes
  • Provide professional, courteous customer service at all times
  • Enter, update, and validate patient demographic and medical information
  • Process consults using systems like:
    • HSRM, CPRS, VistA, PPMS
  • Maintain accurate and compliant documentation in EHR systems
  • Process incoming records and ensure they are properly uploaded
  • Monitor reports, referrals, and workflow queues
  • Use Microsoft Office (Excel, Outlook, Teams) for communication and tracking
  • Participate in team huddles and coordination activities
  • Work with care coordination teams, schedulers, and providers
  • Escalate system issues and process inefficiencies
  • Support lead schedulers and ensure consistent workflow execution
Qualifications
  • Citizen of the United States of America.
  • High school diploma or GED.
  • Must live within 50 miles of the facility
  • Ability to speak clearly, hear and write English.
  • Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 50 wpm with minimum errors.
  • No health restrictions affecting job performance.
  • Basic medical terminology
  • Minimum 1 year of scheduling experience.
    • Medical scheduling or healthcare admin (strongly aligned)
    • Call center or high-volume customer service environments
  • No sponsorship available

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply