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Remote Medical Customer Service Jobs in Colorado

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ATN Health

Virtual Medical Assistant

Westminster, CO · On-site +1

$18 - $23/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Boulder, CO · On-site +1

$18.50 - $23.50/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Sheridan, CO · On-site +1

$17.75 - $22.75/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Golden, CO · On-site +1

$18.25 - $23.50/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Federal Heights, CO · On-site +1

$18 - $23/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Denver, CO · On-site +1

$18.25 - $23.50/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Aurora, CO · On-site +1

$18 - $23/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

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Remote Medical Customer Service information

What is a Remote Medical Customer Service job?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in the Remote Medical Customer Service position, and why are they important?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a Remote Medical Customer Service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Colorado? For Remote Medical Customer Service jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Medical Customer Service jobs in Colorado look for? The top searched job categories for Remote Medical Customer Service jobs in Colorado are:
What cities in Colorado are hiring for Remote Medical Customer Service jobs? Cities in Colorado with the most Remote Medical Customer Service job openings:
Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Colorado as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Remote Customer Service Representative

Next Stop Travel

Boulder, CO • Remote

$18 - $24.25/hr

Part-time

Re-posted 11 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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