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Remote Medical Customer Service Jobs in Colorado

ForgeFit

Remote Customer Service Specialist

Aurora, CO · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Denver, CO · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Arvada, CO · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ATN Health

Virtual Medical Assistant

Sheridan, CO · On-site +1

$17.75 - $22.75/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Boulder, CO · On-site +1

$18.50 - $23.50/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Westminster, CO · On-site +1

$18 - $23/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Broomfield, CO · On-site +1

$18 - $23/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Golden, CO · On-site +1

$18.25 - $23.50/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

ATN Health

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

Full Remote Medical Assistant - ATN Health This is a remote position in Orlando, Florida Provides excellent customer service. Performs pre-visit pre-charting calls to patients prior to their in ...

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Remote Medical Customer Service information

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Colorado? For Remote Medical Customer Service jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Medical Customer Service jobs in Colorado look for? The top searched job categories for Remote Medical Customer Service jobs in Colorado are:
What cities in Colorado are hiring for Remote Medical Customer Service jobs? Cities in Colorado with the most Remote Medical Customer Service job openings:
Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Colorado as of July 2026, with employment types broken down into 81% Full Time, 12% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Remote Medical Debt Collector

Receivable Solutions LLC

Denver, CO • On-site, Remote

$19.50 - $25.75/hr

Full-time

Medical

Posted 14 days ago

Job description

Join a USA Today Top 100 Workplace & Best in KLAS Team!
Remote Medical Debt Collector
Schedule: Following the successful completion of training, employees will transition to a standard 32-hour workweek | Location: Fully Remote
Work Where Excellence is Recognized
At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.
Your Role: Essential, Rewarding, Impactful
As a Medical Debt Collector, you will be responsible for the recovery of medical debt while upholding the highest standards of customer service, professionalism, integrity, and proper management of assigned inventory. You will adhere to all relevant policies, procedures, and local state, and federal regulations
What You'll Do:
  • Responsible for the recovery of medical debt while maintaining quality customer service, professionalism, and integrity.
  • Ensures the quality, integrity and proper work effort of assigned inventory.
  • Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.
  • Maintains acceptable levels of productivity of all assigned accounts.
  • On an auto dialer for full 8-hour shift making and receiving continuous calls.
  • Documents all collection activity, maintains and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties.
  • Responsible for maximum productivity in the recovery of delinquent accounts.
  • Perform other related duties as assigned.

What We're Looking For:
  • Excellent communication skills and able to document all activity (Type 30 WPM).
  • Respond quickly and accurately to verbal/written communication from all relevant parties.
  • 1 Year of collections experience

Why You'll Love RSi:
  • Competitive pay with ample opportunities for professional growth.
  • Fully remote position with a stable Monday-Friday schedule.
  • Collaborative, performance-driven environment with expert leadership.
  • Mission-driven work supporting essential healthcare services.
  • Recognition as a nationally respected leader in healthcare revenue management.

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Work in office environment 8 hours per day Monday-Friday
  • Must be able to lift up to 15 pounds at times.

What to Expect When You Apply:
Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.
We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.
Ready to be part of something special? Apply now and join our team!

Apply