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Remote Medical Coding Jobs in Roseburg, OR (NOW HIRING)

Ottobock

Customer Service Representative I

OR · Remote

$16.50 - $22.25/hr

... Customers - remote position. (Must be located in the U.S. and available 9:00 AM - 5:30 PM CST ... Understanding of medical billing and reimbursement to support customer needs with loaners and ...

All JobsMedical Coding JobsRemote Medical Coding JobsRemote Medical Coding Jobs in Roseburg, OR

Remote Medical Coding information

See Roseburg, OR salary details

$17

$21

$24

How much do remote medical coding jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote medical coding in Roseburg, OR is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.12 per hour, depending on experience, location, and employer.

What is remote medical coding?

Remote medical coding is the process of translating healthcare diagnoses, procedures, medical services, and equipment into standardized codes from a remote location, often from home. Medical coders review patient records and assign appropriate codes for billing and insurance purposes. Working remotely allows coders to perform these tasks without being physically present in a hospital or clinic, providing flexibility and the ability to work from anywhere with a secure internet connection.

What are the key skills and qualifications needed to thrive as a remote medical coder, and why are they important?

To thrive as a Remote Medical Coder, you need a solid understanding of medical terminology, anatomy, coding systems (such as ICD-10, CPT, and HCPCS), and typically a certification like CPC or CCS. Familiarity with electronic health record (EHR) systems, coding software, and secure data transmission platforms is essential. Strong attention to detail, self-motivation, and effective written communication are vital soft skills for accuracy and independent work. These capabilities are crucial to ensure precise billing, compliance with healthcare regulations, and efficient workflow in a remote environment.

What are some common challenges faced by remote medical coders, and how can they be addressed?

Remote medical coders often face challenges such as staying updated on coding guidelines, managing time effectively without direct supervision, and maintaining clear communication with healthcare providers and billing teams. To address these issues, it's important to participate in ongoing training, utilize reliable coding resources, and set a structured daily schedule. Regular virtual meetings and proactive communication can also help ensure collaboration and accuracy in coding assignments.

What is the difference between Remote Medical Coding vs Remote Medical Billing?

AspectRemote Medical CodingRemote Medical Billing
CertificationsCertified Professional Coder (CPC), Certified Coding Specialist (CCS)Certified Professional Biller (CPB), Certified Coding Associate (CCA)
Work EnvironmentHome-based, healthcare facilities, coding companiesHome-based, healthcare providers, billing companies
Industry UsageHospitals, clinics, insurance companiesHospitals, clinics, insurance companies
Job FocusAssigning codes to medical procedures and diagnosesSubmitting claims, following up on payments

Remote Medical Coding involves translating medical diagnoses and procedures into standardized codes used for billing and record-keeping. Remote Medical Billing focuses on submitting insurance claims and managing payment processes. While both roles work closely within healthcare revenue cycle management, coding emphasizes accurate documentation, whereas billing centers on claims submission and payment collection.

Is remote medical coding worth it?

Remote medical coding is a legitimate career that offers flexibility and the ability to work from home. It requires certification, attention to detail, and knowledge of coding systems like ICD-10 and CPT, making it a viable option for those seeking a flexible healthcare-related job.

What are the most commonly searched types of Medical Coding jobs in Roseburg, OR?

The most popular types of Medical Coding jobs in Roseburg, OR are:

What are popular job titles related to Remote Medical Coding jobs in Roseburg, OR?

For Remote Medical Coding jobs in Roseburg, OR, the most frequently searched job titles are:

What cities near Roseburg, OR are hiring for Remote Medical Coding jobs?

Cities near Roseburg, OR with the most Remote Medical Coding job openings:

Remote Medical Coding jobs near you
Infographic showing various Remote Medical Coding job openings in Roseburg, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,279 per year, or $21.8 per hour.

Customer Service Representative I

OR • Remote

Ottobock
Medical Equipment and Supplies Manufacturing • 5 - 10K employees
Learn more about Ottobockexternal

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Summary Statement

For more than a century Ottobock has pursued the mission of helping people living with limb loss or mobility challenges regain or maintain their freedom of movement. We do this through the development of leading prosthetic, orthotic and wheelchair innovation and an unwavering commitment to delivering superior patient care experiences. As a growing healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing the O&P industry and improving the lives of the people served by it.

We are looking for a Customer Service Representative to support our After-Care Team/Customers - remote position. 

(Must be located in the U.S. and available 9:00 AM - 5:30 PM CST)

Responsible for creating a high level of satisfaction for customers who contact Ottobock after the sale to request information regarding warranty and maintenance, report problems or complaints, schedule a product loaner, and request repair estimates. Specifically responsible for using company procedures and systems, knowledge of products, and personal resourcefulness to process customer requests, resolve customer problems and complaints, and provide the Ottobock customer experience.

Duties & Responsibilities
  • Create a world class experience for internal and external customers
  • Answer and deal with incoming calls courteously and professionally, regardless of the caller's demeanor.
  • Liaise between customers and technicians to provide detailed explanations of repairs performed and expected completion dates.
  • Provide accurate information at the time of service and repair on loaner availability, estimates, and warranty.
  • Schedule outbound loaner devices based on inventory and customer need by dates
  • Appropriately task individuals within the global organization to keep repair jobs moving forward
  • Prepare service and repair estimates for out of warranty devices
  • Complete and close open documents in SAP
  • Know which additional parts or accessories are required for loaner products and add those to the schedule
  • Recover outstanding loaners from customers and patients by reading reports and corresponding via email and phone
  • Gather appropriate information from customers regarding problems and complaints, determine if FDA or standard escalation is required, properly code complaints and record them, and direct complaint to more senior associate for resolution
  • Verify and update customer information as necessary to maintain accuracy of records
  • Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules
  • Maintains records of returns, schedule changes, product pricing, and resolves return credit problems
  • Understanding of medical billing and reimbursement to support customer needs with loaners and repairs
  • Redirect incoming customer inquiries to correct person/department
  • Participate in local and global departmental meetings, team building, process improvements, and required training
Qualifications
  • Minimum two-year associate degree or 2 years work experience in a remote customer service related environment and a high school diploma or equivalent
  • Excellent interpersonal communication skills with emphasis on telephone skills.
  • Experience with enterprise-based software solutions preferred
  • Proficiency with written communication
  • Able to effectively handle customer complaints
  • 1-3 years data entry experience required
  • Experience with SAP and MS Teams 
  • Able to use Internet and email with proficiency with Microsoft Office products
  • Resourceful. Customer oriented. Organized and able to handle multiple priorities
  • Flexible; adaptable to change
  • Able to manage time
  • Strong organizational skills and ability to work independently
  • Capable of following departmental guidelines and company code of conduct
  • Able to work in a team environment
  • Able to maintain flexible hours
  • Must currently be located in U.S.
Benefits
  • Medical
  • Vision
  • Dental
  • Health savings accounts with employer contribution
  • Flexible spending account options
  • Company-paid life insurance policy
  • Paid time off
  • Company holidays
  • Floating holidays
  • 100% company-paid short & long-term disability
  • 401k match up to 3.5%
  • Paid parental leave

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