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Remote Medical Call Center Jobs (NOW HIRING)

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to ... medical, dental, vision, 401k and any statutory sick pay where required. We are committed to ...

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We ...

New

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Start Date: Oct 19 th , 2026 - The client is expecting 100% attendance for the first 90 days. Duration: 12 ...

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We ...

New

Remote Call Center Representative We're hiring a Remote Call Center Representative for a full-time, work-from-home position supporting a 24/7 Support Center handling facilities, utilities, water, and ...

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We ...

New

Call Center Specialist

Albuquerque, NM · Remote

$14.25 - $16.50/hr

This fully remote opportunity is ideal for individuals who thrive in a fast-paced call center environment, communicate professionally, and are comfortable making a high volume of outbound calls. We ...

New

Showing results 41-60

Remote Medical Call Center information

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

More about Remote Medical Call Center jobs

What cities are hiring for Remote Medical Call Center jobs?

Cities with the most Remote Medical Call Center job openings:

What states have the most Remote Medical Call Center jobs?

States with the most job openings for Remote Medical Call Center jobs include:

Infographic showing various Remote Medical Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Call Center Representative

AppleOne

Avenel, NJ • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago


Job description

Work from home, help people, and make an impact! We’re hiring customer-focused professionals in New Jersey for a temporary/contract remote call center opportunity supporting healthcare insurance open enrollment. If you have 1–2 years of customer service or call center experience, enjoy helping people, and are comfortable working in a fast-paced, structured environment, this is a great opportunity to put your skills to work. Immediate hiring needs, paid training, and remote work!
Job Summary
Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with coverage, eligibility, enrollment, and account updates while delivering accurate, professional, and positive customer service.
Candidates will receive training on program information, systems, call flows, and compliance procedures. This role is ideal for individuals who are comfortable handling high call volumes, learning new systems, and maintaining accuracy while working independently from home.
IMPORTANT: Candidates must have their own Windows-based computer and meet all required technical specifications for remote work.
Key Responsibilities:
- Answer and manage high-volume inbound customer service calls related to healthcare coverage, eligibility, and enrollment.
- Process applications, enrollment updates, demographic changes, and related customer requests accurately.
- Enter, document, and track caller information in required systems while maintaining attention to detail.
- Follow privacy policies, call center procedures, compliance requirements, and performance standards.
- Provide professional, patient, and helpful support to callers during the open enrollment season.
- Work successfully in a structured remote call center environment from a New Jersey location.
Compensation and Benefits:
- Pay rate: $17.00 to $19.00 per hour.
- Job type: Contract/Temporary.
- Work arrangement: Remote work from home.
- Location requirement:
NJ residence required for New Jersey position $18-19/hour
Non-NJ residents may be considered for other remote projects at $17/hour
Apply today if you're ready to provide excellent customer service and help callers navigate their healthcare enrollment needs from the comfort of your home!


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1504

Company Description

This company offers growth and a great group of people to work with.


AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964