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Remote Medical Call Center Jobs (NOW HIRING)

National Nurse Triage Inc

$15 - $19.75/hr

THIS IS A REMOTE POSITION** Requirements * Open availability: * Monday through Sunday. * 5 p.m. to ... Medical Call center background a plus * Excellent communication skills, including verbal with ...

National Nurse Triage Inc

$15 - $19.75/hr

THIS IS A REMOTE POSITION** Requirements * Open availability: * Monday through Sunday. * 5 p.m. to ... Medical Call center background a plus * Excellent communication skills, including verbal with ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Remote Call Center Supervisor Shifts: Vary Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote ... Medical, Rx, and Wellness Benefits * Dental and Vision Plan Options * Short-term Disability ...

Posted today

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

This is a Remote role supporting a distributed, multi-time-zone workforce. Here's How You'll Make an Impact on the Team * Lead day-to-day operations of a fully remote call center (inbound, outbound ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

RadNet

Remote Medical Scheduler

Port Saint Lucie, FL · On-site +1

$16/hr

Remote Scheduler As a Medical Scheduler, you'll be the first point of contact for patients ... Call Center or Medical Experience a plus! * An ability to work onsite when needed and work remotely ...

RemX

Be Seen First

Remote Call Center Supervisor

Lafayette, LA · Remote

$23/hr

Lead, coach, and support remote call center agents to ensure high‐quality service delivery. * Act as the liaison between clients, leadership teams, and call center staff. * Monitor daily call flow ...

New

Virginia Mason Medical Center

$23.95 - $30.99/hr

Job Summary and Responsibilities This position has the option to work remote after a 4-week minimum ... Familiarity with medical terminology and proficient in Microsoft Office products * Previous call ...

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Remote Medical Call Center information

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

More about Remote Medical Call Center jobs
What cities are hiring for Remote Medical Call Center jobs? Cities with the most Remote Medical Call Center job openings:
What states have the most Remote Medical Call Center jobs? States with the most job openings for Remote Medical Call Center jobs include:
What job categories do people searching Remote Medical Call Center jobs look for? The top searched job categories for Remote Medical Call Center jobs are:
Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 100% Remote job distribution.

Remote Account Representative

BCA Financial Services

Saint Louis, MO • Remote

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

Description

$17/hour + Monthly Bonus | Full-Time | Monday-FridayMake an impact-while working from home.

Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.


What We Offer:

  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:

  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements

Qualifications:

  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:

  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins


BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.



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