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Remote Medical Assistant Jobs in Rio Rancho, NM (NOW HIRING)

EPITEC

Health Outreach Coordinator

Albuquerque, NM · Remote

Remote, 30% travel to members homes. MUST live in Farmington/Gallup area. Job Summary This role ... The position works closely with the Medical Management and clinical teams to encourage care plan ...

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$12

$18

$25

How much do remote medical assistant jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote medical assistant in Rio Rancho, NM is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.72 per hour, depending on experience, location, and employer.

What Does a Remote Medical Assistant Do?

As a remote medical assistant, you communicate with doctors, patients, and insurance companies via phone calls and chat messaging platforms to complete administrative and clinical responsibilities. You may be asked to gather medical history from patients, document reported symptoms, and assist with other telehealth duties. Telemedicine allows you to help more people, especially those in remote places. A medical assistant may also answer phone calls, triage patients, review insurance benefits, collect payments, and answer questions before a patient goes in for an assessment. You may also assist in coding and billing health care procedures, but this requires additional qualifications that you may not have as an assistant.

What are the key skills and qualifications needed to thrive as a Remote Medical Assistant, and why are they important?

To thrive as a Remote Medical Assistant, you need a solid understanding of medical terminology, administrative procedures, and typically a medical assisting certification or diploma. Familiarity with electronic health record (EHR) systems, telehealth platforms, and secure communication tools is essential. Strong organizational skills, attention to detail, and effective remote communication are standout soft skills in this role. These abilities are crucial for ensuring accurate patient information management, seamless virtual support to healthcare providers, and high-quality patient care in a remote environment.

How does a Remote Medical Assistant typically collaborate with healthcare providers and patients in a virtual setting?

Remote Medical Assistants work closely with physicians, nurses, and other healthcare staff by managing patient communications, scheduling appointments, and documenting medical information through secure online platforms. They often serve as a key liaison between patients and providers, ensuring that updates and instructions are relayed promptly. Effective collaboration relies on strong communication skills, attention to detail, and proficiency with electronic health record (EHR) systems. Regular virtual meetings and clear protocols help maintain a seamless workflow despite the remote nature of the role.

What are remote medical assistants?

Remote medical assistants are healthcare professionals who provide administrative and clinical support to medical practices, clinics, or hospitals while working from a remote location. Their duties often include scheduling appointments, managing patient records, assisting with billing and insurance claims, and communicating with patients via phone or online platforms. While they do not provide direct hands-on patient care, they play a critical role in ensuring smooth healthcare operations and supporting both patients and healthcare providers virtually.

What is the difference between Remote Medical Assistant vs Remote Medical Receptionist?

AspectRemote Medical AssistantRemote Medical Receptionist
CertificationsCPR, Medical Assistant Certification (CMA, RMA)None typically required, customer service skills emphasized
Work EnvironmentClinical support, patient data management, basic clinical tasksScheduling, patient check-in, appointment management
Employer & IndustryHospitals, clinics, healthcare providersMedical offices, clinics, healthcare organizations
Search & ComparisonOften compared for clinical vs administrative roles in healthcareCommonly compared for front-desk administrative tasks

Remote Medical Assistants perform clinical support tasks and require certifications like CMA or RMA, working in healthcare settings. Remote Medical Receptionists focus on administrative duties such as scheduling and patient check-in, often without certifications. Both roles are vital in healthcare but differ mainly in responsibilities and required credentials.

More about Remote Medical Assistant jobs
What job categories do people searching Remote Medical Assistant jobs in Rio Rancho, NM look for? The top searched job categories for Remote Medical Assistant jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Medical Assistant jobs? Cities near Rio Rancho, NM with the most Remote Medical Assistant job openings:
Remote Medical Assistant jobs near you
Infographic showing various Remote Medical Assistant job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 73% Full Time, 16% Part Time, and 11% Contract. Highlights an 13% Hybrid, and 87% Remote job distribution, with an average salary of $39,148 per year, or $18.8 per hour.
Technical Desk Analyst, Remote - NM,TX or, AZ only

Technical Desk Analyst, Remote - NM,TX or, AZ only

UnityBPO

Albuquerque, NM • Remote

$19.75 - $27.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Technical Desk Analyst, Remote – NM, TX or AZ only Full‐Time | Remote (Must reside in New Mexico, Texas, or Arizona) Must be available to work Monday through Friday, shifts scheduled between 6 AM and 9 PM MST. Specific work shifts will be confirmed with successful candidates prior to their start date. Are you passionate about technology and love helping people solve problems?

At UnityBPO, we empower healthcare professionals by ensuring their technology works seamlessly—so they can focus on what really matters: patient care. Who We Are UnityBPO is a leading healthcare IT company dedicated to supporting front‐line healthcare workers and their patients. From our headquarters in Albuquerque, NM, we serve clients across the country with a remote team based in New Mexico, Texas, and Arizona.

Our culture is built on respect, honesty, and growth. We provide ongoing training, support your pursuit of certifications, and offer real opportunities for career development—all while making a meaningful difference in healthcare every day. What You'll Do Provide first‐level technical support for hardware and software problems (Microsoft Office, VPN, Active Directory, customer‐specific software applications, laptops, desktops, printers, VOIP telephony, etc.).

Support multiple clients. Identify and document customer issues clearly and accurately. Escalate unresolved tickets to appropriate internal teams as needed.

Accurately assign ticket urgency and impact following ITIL best practices. Assist clinicians—including doctors, nurses, and therapists—with EHR usability. Deliver outstanding customer service through clear communication, patience, and empathy.

Requirements High School diploma or GED (or equivalent experience). Must have hard‐wired connection to router. Previous experience in a customer service or technical support role.

Basic knowledge of PC operations and desktop applications. Strong verbal and written communication skills. Ability to multitask and problem‐solve in a fast‐paced environment.

Openness to feedback and eagerness to learn. Adaptability and self‐motivation in a remote work setting. Preferred but not required CompTIA A+ certification.

Experience working in Electronic Health Record (EHR) systems. Familiarity with medical terminology. Before You Apply Please complete the Microsoft Speed Test and email your results to speedtest@unitybpo.com.

Be sure your computer is connected via Ethernet for accurate results. Why Join UnityBPO? Mission‐Driven Work: Support healthcare teams and improve patient lives through technology.

Career Growth: We invest in your development and pay for technical certifications. Remote Flexibility: Work from the comfort of your home in NM, TX, AZ, or CO. Inclusive Culture: We welcome applicants of all ages and backgrounds, including stay‐at‐home parents and retirees.

Leadership Access: Share your ideas directly with leadership, including the CEO. Supportive Environment: Be part of a team that values transparency, communication, and collaboration. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO. We are an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. #J-18808-Ljbffr

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