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Remote Medical Assistant Supervisor Jobs in Reno, NV

This position is open to remote candidates who reside in one of the following states only: Texas ... Incumbent must have a thorough understanding of the content of the medical record in order to be ...

This position is open to remote candidates who reside in one of the following states only: Texas ... Incumbent must have a thorough understanding of the content of the medical record in order to be ...

... remote coding needs. This entails maintaining a calendar of scheduled time off for all employed ... Incumbent must have a thorough understanding of the content of the medical record in order to be ...

... remote coding needs. This entails maintaining a calendar of scheduled time off for all employed ... Incumbent must have a thorough understanding of the content of the medical record in order to be ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Remote Insurance Agent

Reno, NV · Remote

$69K - $150K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Remote Medical Assistant Supervisor information

See Reno, NV salary details

$12

$19

$27

How much do remote medical assistant supervisor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote medical assistant supervisor in Reno, NV is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.83 per hour, depending on experience, location, and employer.

What is a remote medical assistant supervisor?

A Remote Medical Assistant Supervisor is a healthcare professional responsible for overseeing a team of medical assistants who work remotely, typically in telehealth or virtual clinic settings. They manage daily operations, ensure quality patient care, train staff, and monitor performance to maintain compliance with healthcare regulations. Their role also involves troubleshooting workflow issues, providing support to remote staff, and coordinating with other healthcare professionals. This position requires strong leadership, communication, and organizational skills, as well as experience with digital health technologies.

How does a remote medical assistant supervisor effectively manage and support a distributed team?

As a Remote Medical Assistant Supervisor, you'll oversee medical assistants working from various locations, which requires strong communication and organizational skills. You'll typically use digital platforms for daily check-ins, performance tracking, and training, ensuring each team member is aligned with clinical protocols and patient care standards. Regular virtual meetings, clear documentation, and prompt feedback are essential to maintaining team cohesion and high-quality service. Challenges often include time zone differences and ensuring consistent workflow, but leveraging collaboration tools and setting clear expectations can help you succeed.

What are the key skills and qualifications needed to thrive as a remote medical assistant supervisor, and why are they important?

To thrive as a Remote Medical Assistant Supervisor, you need a solid background in medical assisting, supervisory experience, and a relevant certification such as CMA or RMA. Familiarity with electronic health record (EHR) systems, telehealth platforms, and workflow management tools is typically required. Strong leadership, communication, and problem-solving skills help you manage remote teams and ensure effective patient care coordination. These abilities are crucial for maintaining high standards, ensuring compliance, and supporting both staff and patient needs in a virtual healthcare environment.

What is the difference between Remote Medical Assistant Supervisor vs Remote Medical Assistant?

AspectRemote Medical Assistant SupervisorRemote Medical Assistant
CertificationsCPR, Medical Assistant Certification, Supervisory trainingMedical Assistant Certification, CPR
Work EnvironmentOversees medical assistants remotely, manages teams, ensures compliancePerforms administrative and clinical tasks remotely, supports patient care
Employer & Industry UsageHealthcare clinics, hospitals, telehealth companiesHealthcare providers, telehealth services, clinics
Search & Comparison IntentUnderstanding supervisory roles, leadership responsibilitiesPerforming clinical and administrative tasks remotely

The Remote Medical Assistant Supervisor focuses on overseeing and managing remote medical assistants, requiring supervisory skills and certifications. In contrast, the Remote Medical Assistant performs clinical and administrative tasks directly supporting patient care. Both roles are vital in telehealth settings but differ mainly in responsibilities and leadership requirements.

What are popular job titles related to Remote Medical Assistant Supervisor jobs in Reno, NV?

For Remote Medical Assistant Supervisor jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Remote Medical Assistant Supervisor jobs in Reno, NV look for?

The top searched job categories for Remote Medical Assistant Supervisor jobs in Reno, NV are:

What cities near Reno, NV are hiring for Remote Medical Assistant Supervisor jobs?

Cities near Reno, NV with the most Remote Medical Assistant Supervisor job openings:

Infographic showing various Remote Medical Assistant Supervisor job openings in Reno, NV as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,249 per year, or $19.8 per hour.

Medical Support Assistant

Veterans Health Administration

Reno, NV • On-site, Remote

$41K - $76K/yr

Full-time

Posted 17 days ago


Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,004 frontline employees who took The Breakroom Quiz

69th of 888 rated healthcare providers


Job description

Summary
The Medical Support Assistant (MSA) is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility.
Learn more about this agency
Duties
Help
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Major Duties Include but are not Limited to:
  • Incumbent will interface with personal computer (PC) applications as well as numerous Vista applications
  • Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
  • Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
  • Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record.
  • Responsible for maintaining the confidentiality of information obtained to carry out required duties.
  • Routinely communicates with physicians, case managers, and other professional staff using sound interpersonal skills and is constantly aware of the sensitive information.

Work Schedule: Varies
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Requirements
Help
Conditions of employment
  • You must be a U.S. Citizen to apply for this job.
  • To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and Education.
    • Experience. No Experience Required.
    • Education. Must have high school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
  • Grandfathering Provision. Employees in VHA assigned to this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and registration/certification where applicable. For employees who do not meet all the basic or assignment-specific requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
    • Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
    • Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
  • Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
  • English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.

Grade Requirements:
  • Creditable Experience
    • Knowledge of MSA Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting. Experience satisfying this requirement may be paid/non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.
    • Quality of Experience. Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time. 5
    • Part-Time Experience. Part-time experience as an MSA or equivalent administrative patient support in a non-VA medical inpatient or outpatient setting is creditable according to its relationship to the full-time workweek. For example, an MSA employed 20 hours a week, or on a 1/2-time basis, would receive one full-time workweek of credit for each two weeks of service.

Grade Determinations: In addition to the basic requirements for employment listed in paragraph 3 above, the following education and experience criteria must be met when determining the grade of candidates:
  • Medical Support Assistant, GS-3
    • Experience or Education. None beyond the basic requirements.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments.
      • Ability to utilize computer systems to enter administrative data in patient systems.
      • Ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care.
  • Medical Support Assistant, GS-4
    • Experience. One year of creditable experience equivalent to the next lower grade level. OR,
    • Education. One years of education above high school.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
      • Ability to use, and navigate between, various types of office automation equipment and software (i.e. computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
      • Knowledge of basic medical terminology to assist in the provision of care to patients.
      • Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
  • Medical Support Assistant, GS-5
    • Experience. One year of creditable experience equivalent to the next lower grade level. OR
    • Education. Two years of education above high school.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
      • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
      • Ability to schedule medical appointments in a clinical setting.
      • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
      • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
      • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05.
Preferred Experience: Previous hospital experience, Basic Life Support certification, customer service experience, and admission/discharge experience.
Physical Requirements: See VA Directive and Handbook 5019.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within

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About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US